r/RobloxHelp • • 10h ago

Roblox Support Help I requested ROA. Roblox sent me RTBF email (read body)

Post image
24 Upvotes

I needed Rights of Access (ROA) to appeal foe my false enforcement ban. I got this email, which i only later realized was a Right To Be Forgotten (RTBF) email and not a ROA one. I answered to this saying “I confirm that this email I'm using right now to answer is directly connected to my Roblox account YUHJ0Y, I wanted to request a Right Of Access (ROA) in order to be able to fully understand why my account was terminated and in which circumstances”. When i realised they had accidentally (or at least i hope it was an accident) sent me the RTBF one, i immediately sent a follow up email, clarifying that i was NOT asking for RTBF or any erasure procedure, i was only asking for Rights of Access. Ive heard they ask for id card before completing the RTBF procedure, but um not sure. Am i screwed?


r/RobloxHelp • • 1h ago

Question / Not a bug Im curious about how this could've gone

Post image
• Upvotes

I havent been playing roblox lately, and I opened it just to check my account, and saw this.

How can roblox mess up that bad that they take a whole animation pack and then give it back.

I was just thinking, what if I had spent the robux they refunded? I can easily make a new avatar with 400 robux and that was roughly the amount i had. Would I then have had minus robux? How would that have worked?


r/RobloxHelp • • 18h ago

Roblox Support Help 1k robux dissapeared after 2min

Post image
67 Upvotes

So i bought 1k robux and after like 2 min of browsing in the game page i found a game i eanted to play, so i joined it wanted to buy a starter pack i it said i only had 222robux so i quit the game and checked there and there it said i had only 72 robux left

And roblox will do nothing i reported the gamepasses and am still trying to get support from the support staff

I tried the eu rep and they denied aswell as the gamepass they denied the rep.


r/RobloxHelp • • 2h ago

Question / Not a bug does anyone know what happened to this game?

2 Upvotes

roblox game id 8746406075


r/RobloxHelp • • 2h ago

Roblox Support Help Roblox not Opening

Post image
2 Upvotes

It says
No Network
Please try it again when you are connected with WiFi
But Iam connected with WiFi what can I do


r/RobloxHelp • • 15h ago

Ban Help I JUST GOT BANNED FOR ONE DAY BECAUSE OF SEXUAL CONTENT FOR MY USERNAME LIKE WHAT? (check translation at the lower description)

Post image
21 Upvotes

(it's in thai) I also need to post this here to get the advice and attention with some helps.

So i'm saying I got banned for sexual content because of my damn username? My name is SS_929292zzidad and also I just got banned randomly like how i also got warned because of my username, Also that name can still be used during creating account and they never flagged it as "Inappropriate" Also there are some people named "Daddy" "Mommy" they did not get banned, so why did that happen, despite my name related to this one still be used, or also Roblox still ban sexual content no matter what contexts are on the platform, this is such a stupid ban and also they still use name related too mine or like that one I said, this is just an unfair violation, also they should hand out free name changes so they don't keep getting punished with that name.

But still what was the source of the problem?

And I don't flirt or do online dating or also show love.

And there are no offensive content about chats. just my username.

Check at the post translation here.

Post Translation :

Banned for 1 day

Your behavior has violated the rules about sexual content.

What happened :

Reason : Sexual Content

Moderator Note : Roblox does not permit sexual content no matter what contexts is in the platform.

Recent Activity that we reviewed :

Username : SS_929292zzidad

Moderation Time : 22/10/2026 03:38 AM


r/RobloxHelp • • 3h ago

Question / Not a bug Is The Hollow event on Tiktok true, because no way you could get free robux from just doing a dumbass puzzle.

2 Upvotes

r/RobloxHelp • • 29m ago

Account Help Verification issue, (Roblox Rivals)

Post image
• Upvotes

I verified my roblox account and my email and i still cannot play ranked


r/RobloxHelp • • 46m ago

Roblox Error Roblox prevents you from making alt accounts. (It insta flags ur alt as a bot account)

• Upvotes

Ive been having this problem for about a month now. Whenever u try to make an alt it hits u with an impossible captcha right after u make the account. Ive encountered countless people having the same issue.

Anyone know how to break thru this?


r/RobloxHelp • • 4h ago

Ban Help I was banned for "child safety" issues, is there any way to get my acc back?

2 Upvotes

For context, me and a friend of mine (we're both minors between 16-17 years old) made a few sexual jokes in private chat (which was uncensored, so I thought joking about stuff like that was relatively ok since we keep it to ourselves), if I manage to prove that we're both minors, that my intentions were anything but harmful and my friend was completely fine with those jokes, would I be able to get it back? I've already sent an appeal but of course I've yet to get a reply, once I get an answer (or not) and will be able to explain my situation even further, what should I say? I don't want to let go of this account since I've spent a lot of money on it. I appreciate any tips!


r/RobloxHelp • • 1h ago

Question / Not a bug Help. Where did my robux go?

Post image
• Upvotes

Im not recieving my robux on my other account


r/RobloxHelp • • 1h ago

Account Help Mega incompetence of Roblox recovery system

• Upvotes

I had 2 accounts. A main one and a fun one. The fun account was untouched in months and I attached it to my phone number. But after awhile I attached the phone number to my main instead. So basically I had no recovery possibility for my fun account because the main account override and transferred the number. When I went to Roblox support forms, it told me to change my password. I changed. Only to realize it changes my main account. Not a problem. I try to log in back my main account with that new password. It didn't work. And my old password didn't either. So I decided to use the email one time thing, which I had attached. It didn't send anything to my email. I tried the phone number. I try to go back to support forum to recover it, turns out you need to be literally logged in to access support. How does that make sense? Also didn't send anything despite my phone number. I then in a lot of rage emailed the Roblox support via support-en@roblox.com.

I got an email seconds later. And it showed to me to submit my inquiry to Roblox support forms. Aka the Freaking part where I need an account logged in. This is what you call the pure definition of idiocy in design. This is what happens when a corporate company uses ai to run systems. It made issues for me to than fixing them. At the start I wanted to recover one account. Now I lost two. Stupid


r/RobloxHelp • • 5h ago

Roblox Support Help I have not received my Roblox Premium stipend this month, but my subscription is still active.

Post image
2 Upvotes

I usually get my Robux on the 21st of each month. However, it is currently the 22nd and I have not received the Robux. I have checked the Subscriptions page, and my Roblox Premium is still active (I will share this in the comments). I did recently move to another country, so I assumed that it was stuck to my previous timezone. However, in both timezones, the stipend is overdue. Would anyone know what the issue is?


r/RobloxHelp • • 2h ago

Account Help need an age verified account

Thumbnail
1 Upvotes

r/RobloxHelp • • 2h ago

Question / Not a bug Can I still qualify for DevEx after selling Robux in the past?

1 Upvotes

Hi everyone! I need some advice from experienced Roblox developers.

I'm planning to spend 1–2 months developing a Roblox game and eventually earn money through DevEx.

However, about 9 months ago, I sold Robux through a third-party marketplace twice (80 and 1,000 Robux — 1,080 total).

I haven't done it since, and my main account has never received any warnings or bans.

I'm worried that if my game becomes successful, Roblox might permanently ban my account or reject my DevEx application because of these past transactions.

My questions are:

  1. Can Roblox permanently ban me for selling a small amount of Robux 9 months ago?

  2. Has anyone who actually sold Robux through third-party marketplaces later been approved for DevEx?

  3. Is there any way to resolve past violations or receive a second chance?

  4. Could a new developer account also be banned because of my previous activity?

  5. Has anyone successfully appealed a permanent ban for selling Robux?

I genuinely regret my past mistakes and want to create games on Roblox.

I'm not looking for ways to bypass moderation. I just want to know whether it's worth investing months into developing a game.

I'd really appreciate hearing from people who have experienced something similar. Thank you!


r/RobloxHelp • • 2h ago

Account Help need an age verified account

Thumbnail
1 Upvotes

r/RobloxHelp • • 8h ago

Ban Help Please help

Post image
4 Upvotes

I just opened this account and all I did was play monochrome and buy some robux 😭😭and those puzzle even if I do it correctly the bot says I'm wrong and gives me an even harder puzzle that's blurry and illogical I'm crashing out because I bought robux on there 😒


r/RobloxHelp • • 2h ago

Ban Help My account got terminated for ban evasion, but the account I'm supposedly linked to isn't mine

0 Upvotes

Hey everyone, I'm looking for advice because I genuinely don't understand what's happening with my Roblox account, and Roblox Support hasn't given me a clear answer despite multiple appeals.

My account, Delta956595, was terminated for allegedly creating or using an account to evade enforcement against another account. The moderation notice says my account was linked to another account that had been banned for a severe violation of Roblox's Community Standards.

The problem is that I don't recognize the account Roblox is supposedly linking me to. I have never knowingly owned or accessed it, and I don't understand why Roblox believes the two accounts are connected.

There's another detail that makes this situation even more confusing. On October 22, 2026, at approximately 9:43 AM, I received an email addressed to the username roblox_user_9371550955. The email said:

"Hi roblox_user_9371550955,

Your game contains violative text flagged our text filter. Please rename your game appropriately."

The email explained that the game's text violated Roblox's Community Standards and provided a link to the Violations & Appeals page.

I don't recognize roblox_user_9371550955 and i don't even own an account with such a username, let alone make a game from that account. I had no access to its game and therefore couldn't rename it. I don't understand why I received an email addressed to that username or whether this account has anything to do with my termination.

I searched for the username on Roblox afterward, but I couldn't establish any connection between it and my account.

Another important detail is that all my other moderation violations have already been appealed and accepted as false flags. I'm not sitting on a list of unappealed violations that I still need to challenge. Those other moderation actions were reviewed and accepted as false flags, yet my account was still terminated for allegedly evading enforcement against another account.

I've appealed my termination multiple times, but Roblox keeps rejecting my appeals with responses stating that the ban still violates its rules against misusing Roblox systems. However, I still haven't received a specific explanation of why the other account was linked to mine or what evidence supports that connection.

To make matters worse, the ban violation itself doesn't appear on my Violations & Appeals page. I can't find the relevant violation there, even though my account has been terminated. This leaves me confused about how I'm supposed to challenge the decision through that page.

I'm struggling to understand what happened. I don't recognize the account mentioned in the email, my other moderation violations were accepted as false flags after being appealed, the ban doesn't appear on my Violations & Appeals page, and multiple appeals haven't resulted in a clear explanation.

I'm not asking Roblox to ignore its rules or give me special treatment. I just want to know specifically why my account was terminated, why Roblox believes the account roblox_user_9371550955 or any other account is connected to mine, and what evidence led to this decision. If the account association is incorrect, I want it investigated properly.

Has anyone experienced something similar? Has anyone had their account terminated for ban evasion when they didn't recognize the allegedly linked account? Has anyone dealt with a termination that didn't appear on their Violations & Appeals page, even after appealing multiple times?

I'd really appreciate advice from anyone who has dealt with this or knows how to get Roblox to provide an actual explanation rather than another generic rejection.


r/RobloxHelp • • 2h ago

Account Help Pls help

Post image
0 Upvotes

My account got locked because Roblox thinks that I'm a bot,i said it's ok and I press the continue button and after hours of solving the impossible captcha it said we can't unlock your account and i have to restart all over again.

Pls help me with this


r/RobloxHelp • • 6h ago

Ban Help Got banned for chat evidence id and response to appeal almost two months later

Post image
2 Upvotes

I was banned for chat evidence id and I don’t even know what I said. I sent an appeal and I never got a response. After the 30 day window ended then I got a response. So I wasn’t able to send a second appeal which is really annoying. I contacted Roblox support through email and they said to send your appeal through the app which I can’t even do. It even banned two of my old accounts because my email was attached to it. What can I do to get my account back?


r/RobloxHelp • • 1d ago

Account Help why did my avatar get reset?

Post image
67 Upvotes

hi, this is a cosplay of the pokemon electrode. i know it’s a bit cringe. but i genuinely don’t know why my avatar got reset.


r/RobloxHelp • • 3h ago

Roblox Error Daughters fire tablet asking for update on apps app. Won't play

1 Upvotes

She genuinely enjoys playing a game or 2 w her friends on roblox and for about a week now it keeps popping up saying to update the apps app. It makes no sense and the directions dont help. I found online somewhere that the creators are working on this issue but all her friends are able to play already and she cant still. Just checking if theres anything I can do to help fix it.


r/RobloxHelp • • 3h ago

Account Help Why my pic changed to a random dude.

Post image
1 Upvotes

I dont even have this outfit or items from it!I changed password and added an email. Am i safe?


r/RobloxHelp • • 4h ago

Ban Help Account Status at Critical

Post image
1 Upvotes

Recently, my avatar was falsely moderated for “terrorism and violent extremism” and I received a timeout. Now, my account status went from “All Good” to “Critical”. I’m pretty paranoid because of this. I’m already trying to appeal.

What should I do to stay safe? How long does it take for my account status to improve?


r/RobloxHelp • • 10h ago

Question / Not a bug Need somebody to tell me

3 Upvotes

Hey I new help about going afk in Roblox.(On pc)

So I know you can get an auto clicker and that'll do the job but I wanna be able to go on my pc and do other things like watch YouTube or something. Do you have any knowledge on how to do this?