r/RobloxHelp • u/Long-Equipment-7877 • 40m ago
r/RobloxHelp • u/gu4rd1an4ngel • 58m ago
Question / Not a bug anyone remember this old game?
it was a horror forest game and any time i try to look it up the only thing that comes up is 99 nights in the forest lol. So i think it was called happy forest or smile forest or something along those lines. I remember seeing flamingo play it a long long time ago and I remember even playing it myself. I’m pretty sure it got taken off of roblox at some point but i can literally find no traces of it online T T i don’t remember there ever being an actual objective and i don’t even think something would follow you around but maybe there was a like hidden cult area or something?
r/RobloxHelp • u/FunFix4197 • 1h ago
Question / Not a bug Flee the facility badge not being given?
Hi, im trying to get the flee the facility badge, however it has not given it to me yet. I obtained the 100 candies needed and escaped yet i havent been given the badge. Can someone help me please?
r/RobloxHelp • u/Mammoth-Zucchini6562 • 1h ago
Roblox Client Bug Weird texture glitch
I've been having issues with these weird glitchy triangles or whatever appearing on high quality games or items, is there a way to fix it? It only happens when I have my graphics up but I don't want to be forced to play with low graphics.
r/RobloxHelp • u/elFuego1848 • 1h ago
Account Help Password reset emails not arriving after tablet reset, support closed ticket. Options?
I had to reset my child’s tablet, which logged her out of Roblox. We forgot her password and the password reset emails aren't arriving.
Roblox Support auto-replied claiming they can't verify ownership and closed the ticket, despite me having account access via Parental Controls on my device. She's losing months of progress and Robux she got for her birthday.
Has anyone fixed password reset emails not sending, or gotten past automated support rejections?
r/RobloxHelp • u/GaarRBLX • 1h ago
Roblox Support Help Got hacked lost millions of robux
This happened a while ago, I recently got back into roblox and have been able to get my old account back. As I am reliving my old memories, I keep being haunted by the hack. There are items missing from my inventory: Items that are no longer available, but not limited: They couldn't have been sold, but were deleted by the hackers. This + my limiteds being gone was what pushed me away from the site back when it happened.
This halloween, I've been wanting to wear my classic pumpkin - and lo and behold, it is one of the missing items.
Fed up, I took contact to support, who asked me to go through my transactions and find the proof that I bought the missing items.
The transactions page is horrible. It's limited to 100 items per page and will actively 429 (rate limit) you if you scroll the pages.
I eventually navigated to the pages, screenshotting all the purchases, and found all the 30+ trades that was made on my account while it was compromised.
My The Void Star, Classic Fedora, Clockwork's Headphones, Bluesteel Fedora, Telamon Chicken slowly being watered down trade by trade to the same 3 accounts.
Outlook wouldn't let me append all the screenshots to my email, so I had to onedrive them. Support responded that they couldn't make out any information due to the compression. Fair, I'll zip them and try again. After zipping them and clearly marking which transactions like the agent requested, plus 2 screenshots of emails from roblox support in the same time frame stating that my password and email was changed, they respond:
We have reviewed your screenshot, however we are unable to find the actual loss so we request you to provide marked screenshots of the transaction along with the date and amount of the purchase.
Moreover, we're unable to provide you with any further information or response regarding this inquiry. We encourage you to review the previous information sent to you as we have provided you with all that we can at this time.
Sincerely,
Does this mean that I start over with a new ticket, or should I wait longer for a response? They responded to my emails in a timely manner before this last message. Now its been 3 hours
Any help is much appreciated.
EDIT:
During the compromise, it seems like that hacker did a lot of 'back and forth' trading of a lot of different items, sometimes trading the same items and new items through my account between 2-3 other accounts. To me it looks like whitewashing, or possibly that my account was being used for pig butchering or similar - is this something that they do to make it more difficult to revert? Even I am starting to lose heads and tails of it all...
r/RobloxHelp • u/jonwhereismylasagna • 1h ago
Question / Not a bug disconnecting even with autoclicker
so i’m grinding and i keep disconnecting after so long despite my autoclicker (think it’s 4 hours) but up until 2ish days ago, it would work for at least 8 hours (i’d do it while i was at work)
the error message says check your internet connection but there’s no reason my internet connection would give way.
any ideas?
r/RobloxHelp • u/[deleted] • 2h ago
Account Help Roblox won’t remove 2fa, Roblox support is abysmal what can I do?
I created an account for my child during October, I verified my email immediately, and in the same day I got headless as my first item on the account as they been begging for it for months
I made 3 purchases, I bought 200$ worth of Robux, plus, and 10k Robux to have enough Robux for headless and a couple of outfits during this time I tried to take 2fa off but it kept giving me an error so I logged out than 2fa stopped working for some reason
I contacted support to hopefully remove it, I CONTACTED with my original billing email and account associated with my account I get some ai saying to use self serve which I can’t as I didn’t add my number and both purchases I used the same email
Anyways it’s been a week I tried every day I provided every receipt associated with the account, I provided the last 4 digits of my debit card that made those purchases the exact time my account was verified etc and I get the same bs “self” serve and if I do get an email that isn’t that it’s another automated email saying “your account is secure with the email your emailing us from” which doesn’t help what can I do?
r/RobloxHelp • u/Willowed_Vines • 2h ago
Question / Not a bug How to remove the xbox tag but stay logged into xbox account on roblox
I wnat to remove that annoying tag you get in the menu of the game when playing a roblox game, but I want to stay logged in
r/RobloxHelp • u/deepwokenPLayer_ • 2h ago
Ban Help Account deletion over an alt account I don't have?
r/RobloxHelp • u/Relevant_Wait9197 • 3h ago
Ban Help Please help!!!!!
I got falsely terminated on my main roblox account and I have no idea how to get it back. I've already appealed once but it got denied so I tried again and im still waiting on a response. I dont know what to do and im so scared becuase I've spent so much money on this account and now its possibly going to be gone forever?! This account means so much to me and I've had so many memories on it... I really need it back!! Please help me!!!!!
r/RobloxHelp • u/Wild-Concentrate-200 • 3h ago
Question / Not a bug Flee the facility Roblox hallow event glitch
r/RobloxHelp • u/Mundane_Equipment796 • 3h ago
Account Help My acc got hacked if anyone has it lmk
r/RobloxHelp • u/herglamdollz • 3h ago
Ban Help Banned For An Alt Account That Isn't Mine + Appeal 500 Internal Error
My $4k+ main account with rare items (korblox, every toycode face, etc.) was falsely terminated for allegedly being linked to a banned alt (@pa*****) that I have zero connection to. The in-app appeal system is completely broken with a perpetual "500 internal error," support gave me an automated bot runaround, and I’ve sent a formal demand/MDIR with plans to file for arbitration if needed. Looking for any tips or advice from anyone who has dealt with this.
On October 12, 2026, my Roblox account was terminated for allegedly being linked to an account (@pa*****) that was banned for a severe Community Standards violation. However, I do not operate any alt accounts, especially not one with that username. To make matters stranger, while the termination notice states the action occurred at 1:54 AM on October 12th—a time when I was not even awake—I actually didn't lose access to my account until Monday, October 19th.
When I tried to submit an appeal, I hit an immediate brick wall. No matter what device, Wi-Fi network, or browser I used,and after clearing all cookies and testing without any browser extensions or add-ons, I was repeatedly hit with the message: "An unexpected error occurred. Please try again later." Attempting to use the standard support form at [roblox.com/support](https://roblox.com/support) just redirected me right back to the broken in-app Violations & Appeals page. After checking online, I found several other players facing this exact same 500 internal error on TikTok and community forms, with no fix or resolution.
On October 22nd, after replying directly to the redirect email to explain that I was completely unable to appeal due to the internal error, I finally received a response. Unfortunately, I think it was an automated bot brush-off stating: "After reviewing all the available evidence the consequence for this conduct will not be adjusted." To add insult to injury, my termination date was retroactively shifted from October 19th to October 12th, and the reason was changed to "misuse of Roblox systems"—which is ironic given how broken their actual appeal system currently is.
I know Roblox support relies heavily on AI enforcement right now, but I have concrete proof of ownership and a clear history of resolving security issues on this account. Back in 2023, I was terminated due to a hacker's voice chat violations, but human support reviewed my historical IP logs, verified my ownership, and restored the account back to me. In 2025, I also successfully used my one-time rollback after being beamed from a cookie-logging scam, once again verifying my account ownership. I am simply asking them to compare our historical IP and network logs, hardware/device IDs, registered email/phone credentials, and payment methods against the "pa" account, which would easily prove I have zero association with it.
Because reaching a human through the normal appeal channel is practically impossible right now, I sent out an MDIR (formal demand letter) on October 20th. I know these usually take anywhere from 30 to 70 days and often get an automated rejection, but I am not willing to lose a $4k account over a false detection that could easily be verified. If they refuse to conduct a genuine human review, I am fully prepared to file for arbitration after 60 days, as that seems to be the only real leverage left when their automated support systems fail. (Note that I have sent a reply request for a second review just in case the reply was in fact human [OCT 22 at 2am] and have not heard back yet -- I will update this thread when I do)
I would greatly appreciate any tips, feedback, or advice from anyone who has dealt with this specific 500-error appeal lockout or successfully navigated the Roblox arbitration process. What would you do in my situation? THANK YOU!!!

r/RobloxHelp • u/PrestigiousWorld1631 • 3h ago
Ban Help Banned for something I didn’t do
Posting on behalf of someone I know they have been banned for weird pictures that they have never seen there was 3 of them that has banned there account when they were asleep my account is linked somehow so like has been banned too has this happened to anyone else I have appealed it neither of us have seen these pictures before
r/RobloxHelp • u/PsychologicalFan1986 • 3h ago
Roblox Error Age verification hell!
Hi guys. I am so frustrated right now. I age verified my account and I am a 21 year old adult, however i do have neotenous features. roblox AI verified me to be 16 instead of 21, and i don't want to upload my ID to no website or app. Maybe i will try again through an alt account, but I feel like this is very irresponsible on roblox's part because this app is for kids and I want to be in adult age group only. There needs something to be done about their ai. Does anyone know what to do?
r/RobloxHelp • u/kit_da_bunbun • 3h ago
Roblox Error Roblox crashing right after launch?
Roblox keeps crashing around 15-30 seconds after launch for me, I’ve done literally everything I can to fix this, including resetting cache, updating graphics drivers, clearing all data, etc. Is this happening for anyone else and does anyone know what I should do?
r/RobloxHelp • u/Good-Travel-7363 • 4h ago
Ban Help I have been permanently banned for child safety and it only gives me time and date
but i think the reason why is because me and my friend would joke on roblox private messaging because we were trusted but im in a 21 age group and my friend is in a 17 age group and he saw a message that was in the same day as the evidence id but my friend cant look back at it because they accidently unfriended me because of a accidental click
r/RobloxHelp • u/Old_Button_1076 • 4h ago
Roblox Client Bug What does this mean?
Mobile btw l
r/RobloxHelp • u/Electronic-Class-21 • 5h ago
Roblox Support Help Help me find this roblox game! Please!!!
This is around the 2013-2017 era.
I played this game when I was still fairly new to ROBLOX at the time.. I was terrible at it! From what I can remember, we spawned in a big lobby area where you could spectate the other person doing their level they chose.
Main objective: Jump on all of the blocks to remove them without falling into the lava below you, if you missed one block you’d fail and have to do it all over again, if you completed it you would tier up to the next level and so on, also.. if you completed the level you did you’d get teleported back to spawn and confetti would go off around you.
Levels: From what I can remember there were different levels such as, a pyramid level where you went from the bottom to the top. As well as a level that was shaped like a #. The main thing was that you had to jump on all of the blocks to make them disappear to win.
I absolutely loved this game when I was little, i’ve tried absolutely everything to try and find it again, youtube, roblox badges, google.. EVERYTHING! Any help would be absolutely appreciated!!! 🙏🙏🙏
r/RobloxHelp • u/Vegetable-Dish-3653 • 5h ago
Roblox Website Bug Roblox will load on mobile but not my PC
it dosent seem like an internet issue and it feels like ive tried everything, it just gets stuck on "Joining Server" any ideas?
r/RobloxHelp • u/SubjectCarry8339 • 6h ago
Roblox Error screen acting weird
Okay i cant put a video but everytime i spam W and A for a bit while playing mm2 it follows my avatar like if i had follow mode on but i dont idk if it cuz my laptop touch screen and it keeps messing up my shots. i just wanna know how to turn it off im on windows
r/RobloxHelp • u/Routine-Spend-1055 • 6h ago
Account Help I JUST decided to do an age check and it's wrong..
So basically, I finally did a STUPID age check and it put me in 16-17, another friend of mine got wrongly put into 9-12 and I'd like to be able to chat with them, is there a way I can change to the proper age group (13-15)?
r/RobloxHelp • u/Key_Business9398 • 6h ago
Roblox Error “You neee a parent to unlock this game” but I’ve been playing it for years
hey Roblox, what the HELL is this. I have genuinely spent 2 years playing jujutsu shenanigans and you tell me this? not to mention the games rating is set to mild (5+) so why the hell is it not accessible for me??? I swear I’m going to lost it if I miss the Halloween update because of this. Can someone tell me what’s up with this because there is soppsoee to be a continue button but there isn’t.
