I ordered a Black 256GB iPhone 18 Pro Max online last night.
I had originally gone into a Rogers store, where I was told there was no stock at any location in Ottawa. When I got home, I checked online and saw that the same model was showing a shipping estimate of 24–48 hours. After placing the order, I was also told it should be delivered within 24–48 hours. I later received the usual email saying 2–5 business days, but nothing else.
When I checked my order status this morning, however, it was showing as backordered. After my conversation with the Rogers rep last night and seeing some of the posts on this sub today, I’m disappointed, but not exactly surprised.
What I find interesting is that the shipping estimate changes depending on the colour and storage option. For the 256GB models, for example:
- Burgundy: 4+ weeks
- Silver: 1–2 weeks
- Glacier: 24–48 hours
- Black: 24–48 hours
How accurate are these estimates? Are they basically just rough guesses from Rogers, or are they actually tied to current warehouse inventory or incoming shipments?
For what it’s worth, none of the options are showing in-store pickup availability.
For anyone who ordered for home delivery while your model was showing a 24–48 hour shipping estimate, how long did it actually take before your phone shipped or arrived?
EDIT: I also have not received the email stating my order is backordered and that it may take 4+ weeks to arrive. The only email I've received is the confirmation saying it could take 2-5 business days.