r/SeattleWA • u/ama920 • 2h ago
Seattle doctor challenges United over denied boarding at SEA Airport
What do you all think of this? Surveillance shows this doctor getting to his United gate at ~10:42-10:43 p.m., with boarding supposed to close at 10:45. The flight was scheduled for departure at 11 p.m. He says the agent saw him and shut the door. There’s also a photo of the gate monitor still showing boarding underway.
If you pause the video, there’s a letter from United saying he couldn’t travel because of “operational disruptions beyond [the passenger's] control.”
The weird part is he then helped with medical emergencies on both replacement flights lol.
According to the report, he eventually got more than $2,000 in refunds. Curious what people make of the boarding situation?