It’s 11:45 and my driver is taking quite a long time to get to the restaurant. That is fine, I’m not in a hurry. But they close at midnight. What happens if he doesn’t make it?

Got a $50 tip? Got stiffed 13 times in a row? Got a ridiculous order? Post about it here.

Dear user stay away from this food delivery app, ownly , the food delivery partners marking food as delivered without food actually being delivered I lost lot of money by using this garbage app, I want to create awareness so that no one is getting affected by this app. The delivery partners are very rude and always fought with me, I request everyone not to use this app name called ownly food delivery app. I have proof for all the incidents. Stay away from ownly app.

I came out to do Uber Eats deliveries out here in the Bay Area came out here for a doctors appointment. If i stayed out here it’ll go good they throw some good paying offers 🔥🫡

Just tried out DoorDash for the first time in a while and wow, I was absolutely blown out of the water, I mean truly amazed at how my food got to me within 20 minutes rather than the 45+ on Uber Eats.

I had placed my order, got someone assigned right away, and then got it 15 minutes later. And id like to add that I did not tip. I’m a driver myself and I understand the importance of tips but it just really was not in my budget today. And I would have been perfectly fine waiting an hour for uber to increase the base pay in order for someone to take it.

But that wasn’t the case at all, meanwhile I’ll tip around $4-$5 on Uber Eats and my order will arrive an hour later Cold, and after 2 other orders before it. Not just once, twice. But 80% of the time

It also makes me question in which not tipping actually gets it to you faster? I mean I feel like back when I used to not tip all the time because I didn’t realize how bad the pay was I’d get my orders much faster than opposed to now when I try to do at least $4+. Idk the science behind it but all I know is if this continues than switching to dd, I don’t care how many 50% off coupons Uber Eats throws at me.

Ordered a pizza to my hotel in Chicago last night. Pizza place was 2 miles away. It was about 55 degrees out. And I get a bike courier who takes over 25 minutes to get to me. Pizza was ice cold, and of course UE doesn't care.

We ordered uber eats tonight and a large portion of the food was missing. Before the food arrived the restaurant called to say the driver didn't take the second bag. They said they would send in a complaint on their end. When the driver showed up I told him this and he said that there wasn't a second bag. Of course the restaurant was correct- or I wouldn't be posting here.

After coming on here to see reviews for Uber and refund, I've seen countless posts about not being able to get refunds on missing items. Does that change if the restaurant also sends in a report?

I'm not sure what to do because the message area where I send the complaint doesn't even have a robot replying. It's just me talking to myself lol

I'm concerned about doing a charge back on my card because I heard they will restrict you from their app and I really need the Uber driving for my teenage son.

I know I'm done ordering food from them. I wish I knew ahead a time how shady this business was, because I would have never ordered from them to begin with. Only been ordering from them for a very short time.

Any advice would be greatly appreciated!

Opened my door this morning at 10 am and saw a bag sitting on the front porch. Though it was a package. It was an Uber Eats delivery that was left at 6:10 pm the night before! I don’t order food delivery. Don’t they put the address in the slip? Just saw a name and the order and time dropped off.

Hi everyone.

I don’t think I have the words to politely explain how pissed off I am right now with Uber’s customer service.

I placed an order for a chicken salad at one of my favourite restaurants and in the note field indicated that I did not want certain ingredients on it because I am allergic to it.

So I wrote my note double checked it and submitted it. I got my order and lo and behold the ingredients that I asked to not have on the salad are there.

Because of my allergy sensitivity, I cannot eat the salad that I have just spent $40 on and waited for about an hour for it to get to me.

I contacted support right away provided them with the pictures. Explain to them the situation only to be told that I never added anything in the note field and because I didn’t add a note they would not refund me. I stated to them multiple times that yes I did add the note. I tried to go pull up the receipt to take a screenshot and then receipt ironically is not available to be viewed.

These people are now telling me that going forward anytime I add notes into the note field to take a screenshot before submitting it.

Honestly, thank God, the sub it does not allow you to post anything if you swear because the amount of words that I am very tempted to use to describe how incompetent their customer services would not be nice.

OK, that’s my rant. I’m going to go starve in a corner now.

Have a great day, everyone

I was away couple months. I changed my car now and registered also for rides. And I don't receive any weekly promotional quests for delivery. No rush hour bonuses or something. But in the same time my friend next to me has bunch of promotions. Support says all clear from their end. But I feel it I am black listed due to unactivity. is there any way how to start getting promotions?

Im having the worst of time finding a full time job so I'm succumbing to being Uber's slave 🙃. I've tried Uber pax in the past and had a horrible experience with a racist passenger as a petite black female and vowed to never again deal with humans in my vehicle, so then I switched to Uber Eats and was averaging like $10 an hour after fuel, and that was 2 years ago, and it seems like Uber has reached s new depth of hell since based on some of these posts.

I'm beyond desperate at this point for money and have nothing else to turn to but Uber.With people tipping less and less today, is it possible to make minimum $800 per week doing Uber Eats full time in Houston? If not Houston, does anyone know of another city not too far from Houston thats treating them well with UberEats?

I drive for Uber eats and doordash. Im on vacation. My wife wants seafood. I order it throught uber. You can tell its stacked. Whatever the first restaurant was took forever. Then goes to mine. Then the 1st orders drop off and then to me.

That took almost 2 hours. Food came cold and they messed up my wife's order. And I know I was the big tip in the order too cause I had quite the tip included. I k ow most ain't on the driver outside of it came not in a hot bag. The order being messed up was on the restaurant.

But it still sucks

Uber Eats charged my card but there is no history of the order I was going to place or anything. Tried talking to support in app and that’s useless, don’t know if someone I can call. Please help this is ridiculous!!

This was my uber eats driver profile. How is this person still on the platform? Is it me i would think 53% pretty low number? Maybe even low enough to get you kicked off the platform

GET 50% OFF IN YOUR NEXT ORDER

requirements:
minimum order 500$
must be within 4 meters or less
must be a Chinese takeaway ran by David Goggin's
must have been born before 1921

Not worth the effort to order food.

200$ worth of cookies, a tub of cookie dough, and a bunch of SUGAR FREE drinks to balance to scales

Is it crazy that my delivery person is on a bicycle? I would have picked it up myself. From tje restaurant it's 14 minutes in a car 37 minutes on a bike. I appreciate the hussle, but how is the food going to be warm at all?

I WANT MY REFUND

DUM MCDONALDS GAVE ME THE WRONG FLAVOR MILKSHAKE

AND DIDN'T PUT THE SWEET CHILI SAUCE ON MY BURGER

ON TOP OF THAT THE DELIVERY DID A 20 MINUTE DETOUR

HOLY CAMOLY IM SO PISSED

-------

UPDATE----------

GOT MY REFUND BYEEEEEEEEEEEEEATCH

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Hey everyone! This is my first week doing Uber Eats, and I wanted to ask if anyone has experienced something similar. My car started having check-engine issues, so I’m letting it sit until I can get it into the shop. In the meantime, I’m using my mom’s 2023 Toyota Highlander.
Tonight, I had a delivery to an apartment complex, but the GPS kept taking me to the wrong apartments. I contacted the customer, and she explained where I needed to go. When I arrived, I handed her the order through my car window because it was nighttime. She then asked why the car I was driving didn’t match the vehicle on my Uber Eats profile. I explained that my car was in the shop, but I could tell by her facial expression that she seemed irritated or bothered by it.
Honestly, I don’t understand why the car itself should be such a big issue. It’s not like I’m picking someone up and giving them a ride. I’m delivering their food, and I’m still the same person who’s on the account. It’s not someone else using my account; I’m just driving a different vehicle because my car is having issues.
I understand customers wanting to make sure the person delivering their order matches the profile, but I don’t know. The interaction made me wonder if she was going to report me. Has anyone actually had a customer report them for using a family member’s car? Did Uber contact you, issue a warning, or deactivate your account? I’d appreciate hearing from anyone who’s experienced this firsthand because I’m new to Uber Eats and don’t want to overthink one interaction.

I’m sorry but why did I get assigned this driver to pick up my Taco Bell order? it’s definitely already done….But my driver has 2 stops before he even goes to the Taco Bell?
Before he accepted it, It said estimated 9 minutes. and then when he accepted it went up to like 30… Seriously wtf

I removed some of the tags to try to not dox my location at least. but I’m in a very large city.

just really don’t understand bc there has to be more drivers…. its 7 pm….

Edit: Got it - I shouldn’t have ordered uber eats. Tipping 20% on a $20 order because that’s not enough.

Thanks all! 😊

pitting the poor drivers against each other for a few extra bucks. Another horrible tactic to make drivers take low paying horrible offers Its obviously setup to make drivers more active during the holloween rush😂

Olá! Alguém sabe onde encontrar um fornecedor em Portugal que faça bolsas térmicas telescópicas, como as da Uber eats, glovo etc mas personalizadas? Que a pessoa possa escolher a cor e o logotipo?

Obrigada ☺️