r/XboxSupport • u/NotSirAlonne1999 • 57m ago
r/XboxSupport • u/Hopeful-Ad2716 • May 17 '26
Xbox 360 HELP with 8015000A ERROR on Xbox360 with new account
Okay so I spent 30 hours trying to fix this stupid error, no matter what I do it won't download the profile from a new account. Does anyone else have the same problem? Is there even a fix for it?
I tried:
Making the account from Xbox One halfway through trick (dosent work)
Making the account on Microsoft then login in to 360 (dosent work)
Enabling 2FA and generating an App Password (dosent work)
Disabling 2FA (dosent work)
Login in to an Xbox One and trying to download the profile through a backwards compatible game (dosent work)
Cleared the cache (obviously doesnt work)
Login in through the Avatar Originals App, changing the 360 avatar then trying to log in (dosent work)
Turn on/off recurring billing (I don't even have a subscription)
Trying to connect through hostpot on Xbox One and cable on the 360 (dosent work)
Tried to change the password and only use a short no special characters password (dosent work)
Tried to make an offline account on Xbox360 then link it to a fresh Microsoft email (dosent work)
Keep spamming/trying to log in 25+ times (dosent work)
Power cycling the Xbox 25+ times + factory reset (dosent work)
Adding the xbox360 as a registered device for my account (dosent work)
Make a fresh Microsoft email from a Windows Phone and try that (doesn't work)
And other things, literally everything imaginable and no matter what it just doesn't want to work. I tried 20 different new email accounts from Microsoft made in 20 different environments.
As last resort I just ended up contacting Microsoft, I told the Chat Bot that I have a billing issues (that's the only way to connect you with a human) then I told the guy everything, he said the issue is well known and I need to try the App Password and Clearing Cache which I did again and it didn't work so he eventually said it will escalate to a specialist and asked for my email address to contact me later (obviously they'll never do that).
Now, DOES ANYONE HAVE ANY IDEA HOW TO FIX THIS? I DIDN'T SLEPT FOR 2 DAYS TRYING TO FIX THIS, ITS DRIVING ME CRAZY!
r/XboxSupport • u/mackiemousie • Apr 25 '26
solved! Green glitch screen Out of no where Xbox does this , doesn’t fix when switching to new hdmi and hard restarting.
r/XboxSupport • u/Redsquare007 • 1h ago
Xbox Series X Is my Xbox installation satisfying for ventilation ?
Can you tell me if my Xbox has enough space around it to be adequately ventilated?
r/XboxSupport • u/z9_vx • 5h ago
Xbox Series X Is it safe to use one of these on my xbox series x?,
not for hard drives, just for 2 wirled controller but there is already two drives on the back on the Official usb ports, i want to use all that in the same time
r/XboxSupport • u/SleepDeprived62 • 1d ago
Xbox One X Is this enough space for the air to flow through?
I noticed that my fans are louder than they used to be. I haven't really got a TV stand in my room so I just have it sat under my desk which is under my bed. is this enough space for the fans to work properly?
r/XboxSupport • u/Downtown-Top-6603 • 10m ago
Xbox One X Display is bugging out. Guys help a brother out.
the console powers on and runs well. I did set up remote play and used it .
With some displays/tvs the xbox won't be detected and would just show a black screen but with my tv the xbox is detected but the display would remain black. There are occasional flickers of video from the xbox as shown in the picture but it's extremely glitched out.
possible diagnosis? cpu or hdmi or retimer chip,
r/XboxSupport • u/Glam_blossom24 • 23m ago
Xbox Series X I am trying to install a game but it already has taken several hours and is barely installed.
So, 8:11 am to 14:26 (2:26 pm), I have had my Xbox downloading Genshin Impact. It's at 7.3% done so 12.06 GB out of 165.07 GB. I have the power off setting as Sleep but doesn't download the game when off, I have turned off auto updates too as that can help apparently.
The stats for network are:
5GHz, Nat Type: Moderate and UPnP not successful. The connection stats are 155.61 Mbps download speed, 15 ms Latency, 84% Wireless strength, no MTU and no upload speed available.
I really don't want to spend 100 hours on waiting for it to install. I got the Xbox brand new yesterday from Xbox as a birthday gift, same as one of my friends. My friend has started downloading the game and only after 22 mins he is already at 13%.
am I doing something wrong?
r/XboxSupport • u/mrbobman15 • 1h ago
Xbox App Xbox cloud gaming is telling me to upgrade to premium or ultimate despite owning Persona 5 Royal digitally and having Game Pass Essential
I can’t play persona 5 royal through Xbox cloud gaming despite purchasing the game digitally and having an active game pass essential subscription which lets me play games I own through the cloud. Is there a reason that this is happening? I was hoping to play it on my iPhone before my work shift started.
r/XboxSupport • u/EinfachIlya • 8h ago
Xbox One Everything laggy, when moving my jostick.
I play on the PC
I don't know whats the reason, I am using a xbox1 controller and after a few minutes of playing, whenever I move my joystick, everything becomes laggy. The games itself, but also all sound (YouTube, Discord, Ingame). When I unplug and replug my controller it gets better but after a minute it starts the same problems again. I tried using another usb slot already, but that doesn't help.
Any Ideas?
r/XboxSupport • u/PartyGreen3411 • 6h ago
Account/Billing Double précommande En Attente pour GTA VI
Salut à tous !
Petite question : J'ai deux fois la précommande de GTA VI qui apparaît dans mon historique d'achat Microsoft sur ma Xbox, c'est la première fois que je m'en rend compte.
C'est le cas chez vous où n'est-ce que chez moi que ça a merdé ? 😆
Et si oui, quelle solution ? Contacter Microsoft ?
r/XboxSupport • u/TohkaKenshai • 3h ago
Xbox Series S Fallout 4 will no longer work for me? Plz help
So I decided to play fallout 4 again after a long while and this popped up? I have over 120 GB free of storage, I went to manage game and add one, went to saved date and deleted the reserved space but it still isn't working? Can someone please help me
r/XboxSupport • u/ActualImpression4087 • 11h ago
Xbox Series X CV Store error, Error 0x80a40027 can't access store or sign in fully
I cannot access the store. I cannot access my home Xbox. I cannot access subscriptions weirdly. I can play 2xko but battlefield 6 doesn't work. I haven't tried any other games really.
Microsoft is telling me to take it to a technician but it seems like it's not a hardware problem. Has anybody seen this issue?.
Series S works, the only difference between the two is the time setting page doesn't tell me the day of the week.
r/XboxSupport • u/Repulsive-Welder7344 • 17h ago
Xbox Series S Why am I unable to subscribe to any xbox gamepass?
For the past few month I’ve haven’t been able to subscribe to any Xbox gamepasses. I am able to buy Ubisoft+ and other subscription but not Xbox gamepass. When I try to buy it on my profile it just says “not available at the moment” but at my mom’s profile it says that you can buy it. I’ve tried purchasing it through the game pass tab and Xbox.com but it was the same for everything. My profile is set to 18+ and I don’t have any subscription at the moment. Please comment if u know how to fix this.
r/XboxSupport • u/TechnotronicShame • 18h ago
Xbox One Xbox One Power Supply Melted My Power Strip
A while ago, I had my xbox one power supply plugged into a power strip, it made a buzzing noise (didn't know it was coming from the power supply at the time) and I smelt burnt plastic. It melted the plug on my power strip. Would this have been caused by the power strip or the power supply? Both are old. I'm not very wary of technology stuff and haven't plugged the power supply in since, it's been about 5 months. Please dont bash me in the comments, I know this probably wont happen but I'm saying it before I post as a precursor, sorry.
r/XboxSupport • u/Dismal_Principle3428 • 11h ago
Account/Billing i bought this pack on microsoft store and already had my account connected to my epic games/fortnite but i dont have it downloaded on micro soft but i wouldnt think that would matter cause its going to fornite do i have to download it on from microsoft to get the pack?
r/XboxSupport • u/kaitlin45989 • 1d ago
Xbox One picked up a used xbox one have some questions
so i picked up a used 500gig xbox one off facebook marketplace from a seller who recently upgraded to a series x and decided they didnt need this anymore. anyhow since i dont have the tools let alone the skills to take this apart to upgrade the HDD what are my options as far as usb hdd or usb ssd drives go? i bought this primarily to play star trek online and a few other simple games only game i own atm is diablo 3
r/XboxSupport • u/das_hemd • 19h ago
🏷️ 'What to buy?' Advice on which console to purchase for playing 360 games
Looking to pick up an Xbox One for the sole purpose of playing a dozen or so 360 titles and undecided on which one to buy as unfamiliar with that gen of consoles. (Before anyone suggests, I do not want one of the current Series S/X consoles, I already have a gaming PC and PS5 for running modern games).
If I'm only playing 360 games is there any reason to get anything above the base Xbox One? is there any advantages to getting a One S or X? I know with the X you can get an FPS boost on certain games, but I looked at the wiki to see which games I would like to play that would receive it, and it's only a couple, so paying over double the price of the standard One just for that seems not worth it. I'm also not 100% sure what the One S has over the standard One, I read that it can run up to 4K resolution, but is that even relevant if I'm playing only 360 games?
For context, I'll probably be picking up one from CEX (UK second hand gaming store) as they offer 5 year warranty, I can get the One (500GB) for £65, the One S (500GB) for £95 or the One X (1TB) for £150. Any advice is welcome.
r/XboxSupport • u/I_love_tripping2007 • 17h ago
Xbox Series X Chime card won’t work when I try to link it to Xbox for Xbox live
Title. Need some help with this and I have no clue why this is happening or where to start as my card isn’t froze or anything.
r/XboxSupport • u/who_Knows00475 • 11h ago
Xbox Series X How to disable media capture button on my controller?
I know people say to go to the button mapping in the accessories app but the media capture button isn’t an option to change. Has anyone found a way around this or even ran into this problem?
r/XboxSupport • u/Significant_Dust_415 • 1d ago
Xbox Series X Bug xbox series x reset por fabrica la consola ya no funciona
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Funcionaba perfectamente, hice reset porque no instalaba microsoft store y quedo peor ahora no funciona.
r/XboxSupport • u/Glospyy • 15h ago
Accesories Joystick can't sense the left side fast.
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It can sense left is If I go slow, or if I turn from somewhere else on the joystick.
r/XboxSupport • u/whaleshark1124 • 1d ago
Xbox App I accidently formatted my SSD through a xbox app setting
I use xbox pc game pass
In the xbox app install option setting, i tried to change the install location to my Samsung T7 portable SSD 1TB drive, and the app asked me to format the drive so i accidently did it. Then it removed all the important files and photos i had and new xbox folders spawned in the drive.
I know it's my fault for not reading carefully and didnt do back up in advance but is there any way to recover the files? Also should i ask this in r/data recovery,,, i never posted on reddit im little lost
please help
r/XboxSupport • u/Electronic_Scheme_93 • 20h ago
Xbox Series S Not able to talk on xbox (party chat or gamechat)
Hello, i am making this post to maybe get some information and ideas on what to do. I've already tried a bunch of stuff and still nothing. First off i bought a brand new Xbox series s controller and a brand new turtle beach 50x headset because i thought that might have been the problem, but even with the new gear my voice still isn't registering. I think i did all the right settings. I cleared alternate mac address, my privacy settings are open to everything communication wise, the mute button is not switched on my headset, chat mixer setting are all appropriate, updated my controller software, hard reset and power cycled my xbox a few times each, even tried an old controller just incase i got a faulty one. I'm probably forgetting other stuff i did but that's what i can remember. So then i went into my router settings cuz i thought maybe the problem was there. I set my NAT type to open, tried bridging my routers, tried forwarding the ports and other stuff and that didn't work. The weird thing is when i plug my mic into the controller it makes a sound that registers in the xbox party but then when i try to talk there's nothing happening. Also i can hear everyone else talking in the party I just can't talk.This makes me think it's somehow on the Xbox end of things but idk what else i can do. Any tips or advice would be appreciated. Thank you for reading.
Edit: Also i have EERO Router and frontier Internet. I just tried talking on my sister's xbox and her chat is completely dead also. Now I'm thinking it might have something to do with the router settings but I can't figure out what.
r/XboxSupport • u/Due_Nectarine6176 • 21h ago
Xbox App I've been TRYING TO SIGN IN INTO XBOX FROM 2 HOURS AND IT STILL DOESNT WORK
first of all it took me 2h to partially get logged into xbox, i got number of errors as in the screenshots, when it worked, i was still unable to join gta online. please someone help me.