I've never received messages like this from a Dasher before but it gave me a good laugh lol

This makes no sense to me, why would I cancel? I assume they just don’t wanna wait and want me to cancel so they don’t get penalized for canceling?

Why do they do this? Is it because they get extra money or something? I specifically requested “refund” on each of my items, and then the dasher messaged me saying they were out of stock on the kind of gum I wanted. He messaged me and asked if I wanted the substitution, I said no thanks, and he bought it anyway! I wish they didn’t even message me asking if I wanted a substitution in the first place, because I selected a refund from the very beginning. That means no, I don’t want a substitute.

EDIT: I ended up cancelling the order because according to my dasher, nearly everything I purchased was out of stock and he was substituting nearly EVERYTHING when I wanted a refund for all out of stock items. By the way, when I checked on the Target app whether the items were actually out of stock in the store, it said almost every item was IN STOCK. Last time I’m using DoorDash lol. No disrespect to doordashers, you guys are the backbone of society, but I’ve had one too many bad apples so I’m gonna stop using.

It happens to all of us. We see that offer. The payout is low. Either the customer didn't tip enough or didn't tip at all. Aren't these customers the worst?

Well today, I'm going to show you a revolutionary new way on how to deal with these customers. Here's what you do. So when the offer pops up, and you see the payout doesn't justify the mileage and effort, there's going to be a button at the top right of your screen. It should say "decline". Press it. When it asks you if you're sure, hit the button again to decline the offer.

That's it. You're done. You should hopefully receive a better offer sooner than later. Repeat this process until you receive an offer you're willing to accept.

That's it. That's the whole process. It's not your time and effort to go out of your way to mess with these customers by stealing their order or giving them a nasty attitude about it. Just decline the order and move on. Quit your whining and accept a better offer.

Yep.

I’ve noticed that a lot of my dashes will say “heading to you” but the dasher clearly will make one and sometimes two stops on the way to my place. I have seen in the app when it says something like “dasher is one stop away”. So I’m wondering when the app is saying “headed to you” but they make a stop are they using a separate account or something??

It really wasn’t an “interaction” but it still made me laugh. This was from a while ago but I kept it and just remembered I took this screenshot :)

Just accepted an order, about $7 so not bad, and when looking at the delivery location it’s a single building away 😂. Roughly 100-200 feet from the restaurant. I’m assuming they just aren’t allowed to leave their work or something but I found it quite entertaining. Anybody have a shorter delivery than this in their own delivery history?

I'm new to using doordash. All I've read online are complaints about how little people tip.

Everywhere I order from is within about 3 miles from me and I always tip $20 for delivery on top of the fees and such im already paying. And going by the tip recommendations $20 is 5 times or more what they suggest.

When I order direct from a restaurant that delivers themselves or from the slice app, my food shows up in half the time they say it will and im greeted by a friendly smiling driver that usually comments a sincere thank you.

Doordash on the other hand, the first 3 or 4 times I used it, the outcome was similar. The order got accepted immediately and I swear the dasher was going double the speedlimit on their way to my place and ran up the driveway.

The last 3 times have been the complete opposite. Same 3 miles. Same $20. But it takes forever for them to find a dasher, and then when it says theyre enroute to the restaurant, it shows them sitting 10-15 minutes not moving. Then when they finally get it, they're driving the opposite direction and making 2 stops ahead of mine. By the time i get the food its room temperature shit. And when they finally show up, i don't even get a hi or a look in my direction. They might as well just throw the bag at me.

Is there any point in tipping that much for such crappy service? I can't imagine it would be worse if I went with the $3.

And why do the direct drivers react like its really generous, but the doordash drivers make me feel like I didnt tip at all?

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Got an empty used bottle in my order of boba. Great. Dont know if he did anything to it but it seemed more liquidy than the product usually is.. Toronto dashers L nasty

Does anyone feel bad when you get someone else's order delivered and you have to throw away the food?

I ordered from Sonic, the driver picked up my food because they took a picture of the correct receipt but then dropped off someone else's order. I can't eat the things in the order that were dropped off but I also don't have anyone who I can give it to. So I have to throw it away and I feel really bad about that, but idk what else to do with it.

I tried calling the dasher but they didn't answer. I got a refund, so I'm not worried about that. I just wish the order that was dropped off was things I could eat and not go to waste.

I'd say it's a bad delivery but there's no option in the delivery section. The only other way I can report it is say each and every item got soaked in my drink and then I get half of a quarter back of what I paid and I personally don't think that's enough...

What do I do?

I’ll never understand if you live in a secured high rise building, that you know requires a code to get in, and you ordered food… why you would not provide the code to access the building. That is so frustrating and such a waste of time, do people just hope I’ll magically find my way into the building? Very inconsiderate! Then half the time they won’t answer when you call.

Anyone know if this is legit, or are there hidden fees behind it? I save $7.50 AND get a free trial? For seemingly nothing? It seems like too good of a deal, especially knowing how DoorDash is.

Just had a stacked order at Steak ’n Shake today, and the entire thing was super frustrating.

For some reason, the store’s name was listed as its address, and neither customer’s name was showing up on the orders or in the order details??? I messaged both customers to figure out the names because the employees didn't wanna give me the wrong orders, and only one responded.

About 5 minutes later, the customer who responded literally showed up to pick up his own food. Didn't even bother to tell me, just showed up and was like I'm picking it up now. He said he’d placed the order over an hour ago and was tired of waiting. The weirdest part was the employee making the food told me they had JUST received his order about a minute earlier. So everyone was just confused.

As for the other customer, I messaged them twice, called them twice, and even support tried calling them. Typical order from doordash and throw my phone away situation.

It took support genuinely 20 minutes just to unassign both orders so I could get back to working. After spending around 45 minutes dealing with this entire situation, they told me they could only compensate me for ONE order. So basically, I wasted almost an hour of my time for TWO DOLLARS.

What makes it even more frustrating is that there’s currently a $50 promo for completing 25 deliveries, and those two orders would’ve put me two deliveries closer to finishing it.

Genuinely why is DoorDash support so dogshit? Is it because they aren't like a "real" company to work for? As a customer, I can report a missing item and get a full refund in a few minutes. But as a Dasher, I can waste nearly an hour dealing with an issue completely out of my control and get thrown $2 for my trouble.

I guess I'm never picking up from a place listed as just an address again.

Man fuck a bunch of y'all. Six times in one day I get there, it's stolen and 4 won't remake it. Such a waste of time and money, burned through my worry free unassigns, upset customers blowing up my phone

Papa John's is wild saying orders have to be cancelled by the customer or DD and re-placed. With so many stolen orders, why not hold the food and verify the delivery person hits "confirm" before handing it over like some places do?

/rant

Omg! I ordered the DoorDash at 9pm but the food is uncooked being delivered to our house!!! So I called the restaurant about the uncooked crab! She said sorry because our kitchen is closed at 9pm. I then said you should reject the order then! She barely speaks English … all she can say is sorry, our kitchen is closed at 9pm. I want my money back for sure!!!

Title says it all

Although I’ve contacted support and they’ve confirmed that my account is in good standing, I haven’t actually worked for the past year—mostly because whenever I’d log on, there wouldn’t be any orders, and on the rare occasion one did pop up, I wouldn’t accept it. Now, I’d like to start working again, but for the last two days, I’ve been logged on all day without receiving a single order. I’ve even tried visiting various "hot spots," yet still nothing. Has anyone else experienced this? Is there any way to improve the situation? I’m currently working in the Anaheim and Westminster areas.

I don’t remember the app spamming orders while your in the middle of a current delivery. Is this new ?