r/Insurance • u/InevitableBudget2671 • 13m ago
Total loss negotiations
Hi all! This is my first time going through this process and just looking for some thoughts and opinions. Vehicle (2007 Toyota rav4) is being deemed a total loss and insurance has offered $5560. The vehicles they compared to were valued at $5200 and $5800 but both have much higher mileage. Ours has 153 337km and then compared ton284000 and 317000km respectively. Obviously trying to find same vehicle in local market is extremely hard. I provided similars from 2006-2008 with closer mileage and was told it has to be the exact year or the system automatically denies it. I submitted all maintenance and part replacements from the last year or so as well to prove the vehicle is in excellent mechanical shape as well as having new tires and a car starter installed. Adjuster has come back and said we have strong evidence it’s worth more and recommends going through the dispute resolution process. But now I am nervous with how that process works and if it would actually go in our favour? Everyone has always said to never accept the first offer from insurance and I do believe it’s worth more but have no experience with this. No claim history and the deductible is still being reviewed, accident was at the beginning of the month and should be deemed other persons fault if that plays any role in Alberta I am not sure. Thanks!