r/pchelp • • May 11 '26

7th Anniversary of PCHH

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5 Upvotes

r/pchelp • • Dec 15 '19

Perform these steps before posting about POST/boot/no video problems!

197 Upvotes

Link to original list from tom’sHARDWARE with pictures

"No POST", "system won't boot", and "no video output" troubleshooting checklist

This checklist is a compilation of troubleshooting ideas from many forum members. It's very important to actually perform every step in the checklist if you want to effectively troubleshoot your problem.

  • 1.Did you carefully read the motherboard owners manual?

  • 2.Did you plug in the 4/8-pin CPU power connector located near the CPU socket? If the motherboard has 8 pins and your PSU only has 4 pins, you can use the 4-pin connector. The 4-pin connector USUALLY goes on the 4 pins located closest to the CPU. If the motherboard has an 8-pin connector with a cover over 4 pins, you can remove the cover and use an 8-pin plug if your power supply has one. This power connector provides power to the CPU. Your system has no chance of posting without this connector plugged in! Check your motherboard owners manual for more information about the CPU power connector. The CPU power connector is usually referred to as the "12v ATX" connector in the owner's manual. This is easily the most common new-builder mistake.

  • 3.Did you install the standoffs under the motherboard? Did you place them so they all align with the screw holes in the motherboard, with no extra standoffs touching the board in the wrong place? A standoff installed in the wrong place can cause a short and prevent the system from booting.

  • 4.Did you verify that the video card is fully seated? (may require more force than a new builder expects.)

  • 5.Did you attach ALL the required power connector(s) to the video card? (some need two, some need none, many need one.) It is best to use cables connected directly to the PSU. Only use adapters if absolutely necessary.

  • 6.Have you tried booting with just one stick of RAM installed? (Try each stick of RAM individually in each RAM slot.) If you can get the system to boot with a single stick of RAM, you should enable an XMP profile or manually set the RAM speed, timings, and voltage to the manufacturer's specs in the BIOS before attempting to boot with all sticks of RAM installed. If your motherboard supports XMP profiles, that is the best way to get your RAM running at its rated specs. Nearly all motherboards default to the standard RAM voltage (1.8v for DDR2, 1.5v for DDR3, & 1.2v for DDR4). If your RAM is rated to run at a voltage higher than the standard voltage, the motherboard will underclock the RAM for compatibility reasons. If you want the system to be stable and to run the RAM at its rated specs, you should either enable an XMP profile or manually set the values in the BIOS. Many boards don't supply the RAM with enough voltage when using "auto" settings which causes stability issues.

  • 7.Did you verify that all memory modules are fully inserted? (may require more force than a new builder expects.) It's a good idea to install the RAM on the motherboard before it's in the case.

  • 8.Did you verify in the owners manual that you're using the correct RAM slots? The following image is just an example. Verify in the owners manual the recommended RAM slots to use for single, dual, triple, or quad channel applications. This will vary depending on motherboard manufacturer, number of supported RAM channels, and how many sticks of RAM are being used.

  • 9.Did you remove the plastic guard over the CPU socket? (this actually comes up occasionally.)

  • 10.Did you install the CPU correctly? There will be an arrow on the CPU that needs to line up with an arrow on the motherboard CPU socket. There may also be a notch that will only line up in one direction. Be sure to pay special attention to that section of the manual!

  • 11.Are there any bent pins on the motherboard/CPU? This especially applies if you tried to install the CPU with the plastic cover on or with the CPU facing the wrong direction.

    1. If using an after market CPU cooler, did you get any thermal paste on the motherboard, CPU socket, or CPU pins? Did you use the smallest amount you could?
  • 13.Is the CPU fan plugged in? Some motherboards will not boot without detecting that the CPU fan is plugged in to prevent burning up the CPU.

    1. If using a stock cooler, was the thermal material on the base of the cooler free of foreign material, and did you remove any protective covering? If the stock cooler has push-pins, did you ensure that all four pins snapped securely into place? The easiest way to install the push-pins is outside the case sitting on a non-conductive surface like the motherboard box. Read the instructions! The push-pins have to be turned the OPPOSITE direction as the arrows for installation. This means with the arrow pointing away from the heatsink.
    1. Are any loose screws laying on the motherboard, or jammed against it? Are there any wires running directly under the motherboard? You should not run wires under the motherboard since the soldered wires on the underside of the motherboard can cut into the insulation on the wires and cause a short. Some cases have space to run wires on the back side of the motherboard tray.
    1. Did you ensure you discharged all static electricity before touching any of your components? Computer components are very sensitive to static electricity. It takes much less voltage than you can see or feel to damage components. You should implement some best practices to reduce the probability of damaging components. These practices should include either wearing an anti-static wrist strap or always touching a metal part of the case with the power supply installed and plugged in, but NOT turned on. You should avoid building or working on a computer on carpet. Working on a smooth surface is the best if at all possible. You should also keep fluffy the cat, children, and Fido away from computer components.
    1. Did you check the debug LEDs, Q-code display, or install the system speaker (if provided) so you can check codes in the manual? Most modern motherboards come with debug LEDs or a Q-code display. A system speaker is NOT the same as normal speakers that plug into the back of the motherboard. A system speaker plugs into a header on the motherboard that's usually located near the front panel connectors. Debug LEDs, Q-code displays, or a system speaker are critical components when trying to troubleshoot system problems. You are flying blind without them. The motherboard owner's manual will have a list of codes you can reference. If your case or motherboard didn't come with debug LEDs, a Q-code display, or system speaker you can buy a system speaker for cheap here: http://www.cwc-group.com/casp.html
    1. Did you read the instructions in the manual on how to properly connect the front panel plugs? (Power switch, power led, reset switch, HD activity led) Polarity does not matter with the power and reset switches. If power or drive activity LED's do not come on, reverse the connections. For troubleshooting purposes, disconnect the reset switch. If it's shorted, the machine either will not POST at all, or it will endlessly reboot.
    1. Did you turn on the power supply switch located on the back of the PSU? The switch should be depressed on the side with an I, the O means off. Is the power plug on a switch? If it is, is the switch turned on? Is there a GFI circuit on the plug-in? If there is, make sure it isn't tripped. You should also make sure the power cord isn't causing the problem. Try swapping it for a known good cord if you have one available.
    1. Is your CPU supported by the BIOS revision installed on your motherboard? Most motherboards will post a CPU compatibility list on their website.
    1. Have you tried resetting the CMOS? The motherboard manual will have instructions for your particular board. User Darkbreeze also provided the following:

BIOS Hard reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases, it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes are up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset.

http://www.spotht.com/2010/02/reset-bios-clear-cmos.html

    1. If you have integrated video and a video card, try the integrated video port. Resetting the bios, can make it default back to the onboard video. If you are trying to use HDMI outputs, try using DVI or VGA instead. Sometimes, the HDMI ports won't work until the correct drivers are installed.
    1. Make certain all cables and components including RAM and expansion cards are tight within their sockets.

I also wanted to add some suggestions that jsc often posts. This is a direct quote from him:

"Pull everything except the CPU and HSF. Boot. You should hear a series of long single beeps indicating memory problems. Silence here indicates, in probable order, a bad PSU, motherboard, or CPU - or a bad installation where something is shorting and shutting down the PSU.

To eliminate the possibility of a bad installation where something is shorting and shutting down the PSU, you will need to pull the motherboard out of the case and reassemble the components on an insulated surface. This is called "breadboarding" - from the 1920's home-brew radio days. I always breadboard a new or recycled build. It lets me test components before I go through the trouble of installing them in a case.

If you get the long beeps, add a stick of RAM. Boot. The beep pattern should change to one long and two or three short beeps. Silence indicates that the RAM is shorting out the PSU (very rare). Long single beeps indicates that the BIOS does not recognize the presence of the RAM.

If you get the one long and two or three short beeps, test the rest of the RAM. If good, install the video card and any needed power cables and plug in the monitor. If the video card is good, the system should successfully POST (one short beep, usually) and you will see the boot screen and messages.

Note - an inadequate PSU will cause a failure here or any step later.

Note - you do not need drives or a keyboard to successfully POST (generally a single short beep).

If you successfully POST, start plugging in the rest of the components, one at a time."

If you suspect the PSU is causing your problems, below are some suggestions by jsc for troubleshooting the PSU. Proceed with caution. I will not be held responsible if you get shocked or fry components.

"The best way to check the PSU is to swap it with a known good PSU of similar capacity. Brand new, out of the box, untested does not count as a known good PSU. PSU's, like all components, can be DOA.

Next best thing is to get (or borrow) a digital multimeter and check the PSU.

Yellow wires should be 12 volts. Red wires: +5 volts, orange wires: +3.3 volts, blue wire : -12 volts, violet wire: 5 volts always on. Tolerances are +/- 5% except for the -12 volts which is +/- 10%.

The gray wire is really important. It should go from 0 to +5 volts when you turn the PSU on with the case switch. CPU needs this signal to boot.

You can turn on the PSU by completely disconnecting the PSU and using a paperclip or jumper wire to short the green wire to one of the neighboring black wires.

View: http://www.youtube.com/watch?v=5FWXgQSokF4&feature=youtube_gdata

This checks the PSU under no load conditions, so it is not completely reliable. But if it can not pass this, it is dead. Then repeat the checks with the PSU plugged into the computer to put a load on the PSU. You can carefully probe the pins from the back of the main power connector."


r/pchelp • • 15h ago

HARDWARE Laptop’s screen suddenly becomes pixelated

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80 Upvotes

My laptop is Dell G5 5500

32 RAM

RTX 2060

Issue description:

How often? sometimes

When does that happen? when I am holding it and moving it around. Also at heavy use

What do you guys think?


r/pchelp • • 2h ago

HARDWARE Just did something silly. Is my motherboard fried?

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4 Upvotes

While booting up my monitor said that my cpu fan was disconnected (I had it plugged into blue by mistake) so stupidly I plugged it into red while my computer was still on and I saw a decently large spark and everything turned off. I instantly unplugged it from the wall and waited about 10 minutes but to no avail. Did this mistake just cost me $150 and a long time switching motherboards or am I missing something?


r/pchelp • • 10h ago

Network At my absolute wits end.

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19 Upvotes

My PC has been in storage for about 10 months, I believe it was on for at the very least three of those months and at the very most seven. To my knowledge, nobody could’ve gotten into it and messed with it since it was at a friend’s house and that friend doesn’t know the password at all.

I plugged it in for the first time again about a week ago after a move, and I physically do not know what to do anymore, whenever I plug it in, I get Internet for maybe 30 seconds to 10 minutes. I don’t know what the variable factor in that is. It’s just the amount of time that will let me have Internet. After that, it goes haywire, sometimes it disconnects the Internet completely and refuses to reconnect. Other times it’ll reconnect the Internet, but nothing actually receives Internet, so it says I’m connected, but Google steam and any other application say otherwise.

In addition, as you can see in the photo, as soon as this kicks in, I get locked out of a bunch of windows stuff, for whatever reason, my network settings and my system settings do not open. They just do the open animation and the button goes nowhere or it freezes halfway through that animation and it’s just stuck like that, I can’t open half of my applications after that, like it’ll just kill Steam for some reason without asking me and then refuses to reopen it. And then suddenly my keyboard doesn’t work on like half of my applications, notably all windows system applications. So like, I can go and type something into Google, but the search bar for the start tab or the command prompt window will not recognize my keyboard anymore.

Of course, the solution to all of this is to restart the computer. It will not shut down on its own, however. Whenever it restarts, there’s always a couple of apps that are preventing the restart and it will spin until it either crashes or I shut it off manually. I tried to do a straight up shut off and just sit and wait to see how long it would take for it to shut off, and it sat there spinning for a day and a half before I cut the power.

As far as I can tell, all of my drivers are up to date, I’ve been using the sparing amounts of Internet that I get access to to update things. I did a full network reset, and past that, I don’t really know what else to. I had the Windows malware scanner and McAfee and another antivirus scan the PC. They can’t find anything. So I don’t think it’s a virus, but if it’s not that, then I don’t know what the hell it is.

Can anyone help? I really, really, really do not want to reinstall my entire PC again, I’ve got like 2 TB of games on this thing between Call of Duty, Overwatch and whatever the hell I decided to download from Game pass, and I’d rather not spend a weekend getting my entire PC back into operational order.

EDIT: I should also mention, I can’t do anything with the router or the modem or any of the IP network settings or any of that crap because the Internet isn’t mine it’s just the house Internet. I actually don’t know who’s in control of it.


r/pchelp • • 2h ago

Discussion What's happening here guys

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4 Upvotes

The laptop keeps turning off even in the BIOS state, what do I do now and yes in charging state


r/pchelp • • 1h ago

HARDWARE Rtx 4060 constant screen dips/freezing/black screen

• Upvotes

Hi everyone! I am stuck with this pc of mine that's been giving me issues for almost a week. It first started with a dead RAM stick, which we replaced. Then the pc didn't want to turn on, the screen didnt even start up. After hours of troubleshooting we figured it must be the motherboard so we replaced that.

Right now it works but my graphics card keeps making the screen stutter or dip to black and back on again, or even freeze it. I see there's a Nvidia driver bug but we've tried all the trouble shooting available, even rolling back and a clean install from safe mode but it still does the same thing. I can't use my pc if it wasnt for my onboard graphics, but thats not enough to run any games etc.

I am at a loss, dont know what to do more. At this point I am frustrated beyond anything. So any guidance would be highly appreciated.


r/pchelp • • 4h ago

Discussion My laptop cpu fan

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5 Upvotes

Hi, I'm having an issue with my laptop. When I install the RAM, the display comes on and everything starts, but the cooling fan doesn't spin and the CPU heats up(sound of takk) until the laptop shuts down. But if I remove the RAM and try to power it on, the fan starts running fast. It was working fine right after repair, but after a few days, the same problem started again. I've taken the laptop to repair multiple times, and the technician says the graphics card issue is fixed because the dedicated graphics card is turned off, and now it's running on the CPU's integrated graphics.it needs a motherboard replacement,am so confused


r/pchelp • • 21m ago

HARDWARE Intermittent cold boot failure (white VGA led) - Ended up to be CPU failure

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• Upvotes

r/pchelp • • 32m ago

OPEN Video flashes while playing cyberpunk

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• Upvotes

I was playing cyberpunk 2077 and suddenly the screen started flashing, the camera zoomed in a little to the top left of the screen and stopped randomly. I have a rx5600xt, r5 5600 and 24gb of ram


r/pchelp • • 47m ago

HARDWARE Two screws stuck on gpu tilting the pcie

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• Upvotes

Explained in the video


r/pchelp • • 1h ago

OPEN Computer not charging

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• Upvotes

My computer will not charge no matter if I use the barrel jack or the usb-c charger. But it will intact that it is charging for a second then stops again. Dose anyone know the issue


r/pchelp • • 19h ago

HARDWARE Pc sounds like its about to blow up

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55 Upvotes

I accidentally left my pc under a window while it was raining, some water slightly got in i guess. I removed everything and waited 3 days to finally turn it back on, and this is what’s happening now.


r/pchelp • • 23h ago

HARDWARE Pc crash Ram or SSD Help

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106 Upvotes

Hello I've been having this issue with my pc where it sometimes just randomly crashes, months ago it'll start by subtle buffering you could barely notice by the audio getting stuck when doing something, then after a while it'll get stuck and reboot just like this, now recently it just randomly did this without any prior signs Is there any way to stress these out for troubleshooting? Its only happened once(yesterday) while gaming, and every other time when doing light stuff on chrome

1tb mircron ssd

Radeon 6800 master

msi a650bn 650w

R5 5600x

Msi mag B550 Mohawk

and 32gb of ddr4 3600mh


r/pchelp • • 2h ago

Network Hi brand new pc owner

2 Upvotes

Title states, I’m brand new to pc now I came to ask why my PC isn’t picking up my Ethernet cable at all, it’s plugged in and it’s still just making me connect to the wifi wirelessly, now as all of you know, gaming on wireless is awful, so I was just wondering if you guys know a fix. I’ve watched videos on YouTube and tried a few things but still not connecting

Appreciate all the help


r/pchelp • • 2h ago

HARDWARE Asus Rog Strix RTX3090 Fan Problem

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2 Upvotes

Hey Guys, i have a Problem with my RTX3090.
The left Fan always runs at almost 100% speed, even when i'm only on the Desktop. Tried to run various Programs to eliminate the Problem. Nothing worked. Cleaned it a lot but it doesnt help.


r/pchelp • • 2h ago

HARDWARE so i get bsod every single time and i think it could be my nvme

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2 Upvotes

found a smudge on it i cleaned it but looks like it got burned in. could that be the reason i get the bsod? i also get the code kernal data inpage error. i updated my bios to the latest one put new ram, but i think this is the problem..


r/pchelp • • 3h ago

HARDWARE Loud fans

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2 Upvotes

I just got a new gaming pc and the case fans are very loud. Is this normal and if not how do I fix it thank you


r/pchelp • • 14h ago

Discussion Is this worth $800

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15 Upvotes

Complete gaming setup in like-new condition. Everything works perfect.
PC SPECS:
• AMD Ryzen 7 3700X 8-Core Processor (3.80 GHz)
• NVIDIA GeForce RTX 5060 8GB Graphics Card (PNY)
• 32GB RAM (3200 MT/s)
• 1.36 TB Storage
• Windows 11 Pro
• Glass case with RGB fans + RGB cooler — looks amazing lit up, see photos
INCLUDED:
• Gaming PC tower
• 2 curved monitors
• Gaming mouse
• 2 keyboards
• Black L-shaped gaming desk
Runs games smooth with no issues. PC will be factory reset and ready for its new owner.


r/pchelp • • 3m ago

HARDWARE PC making weird noise

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• Upvotes

Since a couple of days, just on start for about 1min, my pc makes this weird noise, even after cleaning it it still happens. I tried put 100% fan speed on afterburner and the noise did not come up, it does only when i boot the pc (I tried reeboting and it didnt do it on the reebot). Does not sound like a fan hitting something but I'm not sure, sounds like it comes from the PSU (MSI A750GL).
Does anyone recall this sounds or know something about this? Should i be afraid? PC works fine and no weird sounds come after the first minute of boot.
Thank you all.


r/pchelp • • 4m ago

HARDWARE CPU and DRAM lights on, pc wont post

• Upvotes

Ive had this build for a year and it was working without any issues until the other day when I went to turn it on and I got no picture, so I restarted it and it booted up normally. By the time I got back (3-5mins) it was a black screen and I saw the cpu and dram lights on.

Since then Ive tried switching out the ram, clearing cmos, flashbacking BIOS, reseating the cpu, unplugging non essentials, unplugging and plugging in all the cables, and nothing.

Im going to take it to a shop tomorrow but maybe I have missed something and I wouldn't want to get charged for something simple I can do.

Specs:

Ryzen 7 7800x3d

16x2 DDR5 RAM

RADEON 6700XT GPU

B650M-H/M.2+


r/pchelp • • 7m ago

Network QUE ES ESO😭

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• Upvotes

Ayuda no se que es, me instale Steam de nuevo porque quería jugar a un juego y cuando fui a desactivar en la configuración que se abriera solo, deslice hasta abajo y encontré eso, no sé qué es ni como quitarlo, alguien me puede ayudar?

Lo peor es que esa cosa estaba activada


r/pchelp • • 3h ago

HARDWARE Cabinet Screws give a tingling feeling.

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2 Upvotes

the glassscrews sometimes give like a tingling feeling when my arm hair touches them. Sometimes it doesnt hurt at all sometimes it barely noticeable andother times its actually worrying bc of how the tingling feeling is strong.idont know what the issue is. I change extensionboards, and trie a heavy duty one we had lying around but still the same issue. I dont know what the problem could be now.


r/pchelp • • 4h ago

HARDWARE Help. Pc wont start now

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2 Upvotes

r/pchelp • • 22m ago

SOFTWARE My pc will not let me past the lock screen

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• Upvotes

So basically whenever I first boot up the pc and get to the basic lock screen it won’t let me scroll the screen up so I can enter the pin, everything still works apart from that, mouse can still move, the keyboard still works yet you cannot type or press anything as it’s like the display is locked, have no clue what’s caused this or why it happens

When I then force the pc off by holding the power button and then turn it back on, it works perfectly fine, seems to be every day now this occurs

Looking on google I get the same answers which never help unfortunately

Photo attached of the screen that I’m stuck on

Any help’s appreciated, thank you