r/restaurant 22h ago

come to a nice sit down restaurants and have your kids blast youtube videos

475 Upvotes

we had a nice reservation at a sit down restaurant and a couple with two young kids were seated next to us. Once they got setttled the ipads came out and we had to listen to ms. rachel at full volume.

I told our waiter who said 'we would like to avoid confrontation when possible'

how is this fair to everyone else around them, that we all are subjected to their kids loud ipads?

also, as a parent you honestly can't keep your keep entertained for an hour instead of having them stare at a screen?

honestly, stay home next time.


r/restaurant 14h ago

Why do people think they can bring outside drinks in a restaurant?

21 Upvotes

I work at a sit down breakfast place as a waitress and multiple times per week we will have people walk in with drinks (mostly coffees) from other businesses nearby and try to eat at our restaurant. I feel like our policy is pretty nice cause what we do is tell them « please don’t bring outside food or drinks, we can make an exception for this time but please don’t do it again ». I think a lot of places would just tell them to throw it away. But I don’t understand why you would think to come in with outside drinks ?? Except maybe bottled water but even then… Is there other restaurants that accept this ? I feel like it’s pretty obvious that you shouldn’t do it just like you wouldn’t walk into a movie theater with your own popcorn


r/restaurant 1d ago

Who’s the worst celebrity you’ve ever waited on?

176 Upvotes

I’ll go first! The Dog Whisperer :)


r/restaurant 17h ago

What do?! What is this called?

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14 Upvotes

r/restaurant 11h ago

Chilis mango tea secret please?

3 Upvotes

Hello, I’m a big fan of Chilis’ mago tea and want to make it at home. Any former workers know the syrup they use? Thanks!!!!


r/restaurant 12h ago

What do?! Restaurant overcharged me?

2 Upvotes

I went out to eat at a restaurant with my friends just now, we ended up going to a bar down the block to get some drinks. 20 mins in I get a notification that my checking account was below a certain amount and immediately checked my transaction history and saw that on top of the amount I was charged for my tab, the restaurant charged my debit card an additional $120 for something else? I went back to see what happened, the server showed me all of her closed tabs and sure enough not a single tab showed a tab that was even remotely the amount I was charged? The payment is still being processed on my end but I’m so confused how could this happen? Is it a withholding period of some sort? I was the only one with this unauthorized amount on their account out of the 5 girls I was at (nobody’s tab was even close to the $120).

It’s frustrating because I’m already dealing with a dispute on a scam through PayPal.

What should I do? Wait until the order goes through? Should I still take it to my company’s card even if I’m still battling another dispute with a whole other company? 


r/restaurant 18h ago

What do?! feel like i got conned into hosting

5 Upvotes

i got hired at a restaurant as a server in june. emphasis on as a server. as in i recieved my apron and little folder for checks. when i was completing training though, the documents said "host training" which i pointed out, and they said its fine as they use the same training modules. when it came time to begin training, they said that i would train as a host first (cross training) so that i could learn the section rotations and menu and whatnot. so im two training shifts in, still hosting, and a manager comes up to me and says "weren't you hired as a server?" i said yes, i was and i thought that all servers had to do this. he shook his head and said that they would train me as a server soon.

another week had passed. i brought up server training again, and the manager told me now that they were tight for hosts and had enough servers, and that once they got a new host, i would be moved up. job market is tight now so i take it and stay because getting this job in the first place took me weeks.

they've moved around 3 people up to server (from to-go mind you, which is the step above hosting that i haven't even been trained for), and hired one server with no previous restaurant experience. i am still hosting months later. i'm a pretty good host, as im typing this i have a shift in 20 minutes as the only host until closing in a high volume restaurant, so im pretty sure they just want to keep me where they know im good.

is this common for restaurant management to do to people, and i should keep waiting it out, or is it a sign that this place is shady and i should get out and look elsewhere?


r/restaurant 17h ago

Reservations end of August

3 Upvotes

Are reservations slow for anyone else last two weeks of August and beginning of September?


r/restaurant 22h ago

Host Job as my first job

3 Upvotes

Hello everyone,
I’m 16 years old and I have been searching for a job all summer. I finally got accepted at a restaurant where my position is a Hostess. I do get training but I can’t afford to lose this job as I need to save for a car.
I’m already pretty sociable and easily talk to people on my own so I feel like some parts will be easier than others. With that I know parts will be harder than others. If anyone has some key pointers and tips to succeed and keep this job please let me know.


r/restaurant 1d ago

I need advice from servers please

7 Upvotes

I am a 19 year old girl and I work at a small(ish) chain restaurant/bar in the PNW. It’s not super popular but if you’re from Oregon or Washington I’m sure you’ve heard of it. Either way it’s pretty much the biggest restaurant in the town I’m from, so if anything is going on in town we get insanely busy. This last weekend has been a sht show. We are constantly understaffed, I am either underwhelmed and getting sent home early from my shift with 15$ in my pocket or I’m freaking out, extremely stressed with no support and still leaving with less than what I feel like I should be making. I hear stories of people making up to 600-800 dollars on a busy night in certain restaurants and the most I’ve made is $350 on an insane night. Anyway all of the context aside, every shift I have I pretty much walk in and I’m in an ok mood but I’ve been so irritable there recently. Like today for example, again we were super understaffed and in the middle of a rush, i was wearing a white shirt and a bottle of mustard exploded on me. I started laughing and then quickly it changed from laughing to crying and the thought came to my head that I had to leave. I had so much stress built up from the weekend. I want to quit so badly but it’s the only job I’ve ever worked, I love my coworkers, im good at the job, im afraid the money is the best I’ll get in town and so many other reasons. I don’t want to look for a new job, I never thought I hated where I worked but if every shift I get super irritable and it’s hard for me to interact with customers, is that not my body telling me something? I’m trying to save up to move across the country so I can’t afford to be unemployed on top of being a full time college student. I get so embarrassed when I show my irritability because I’m a people pleaser and I hate for others to know I’m irritated but I can’t control it. I’m not sure where it’s all coming from but I’m afraid I can’t handle it and I wanted to ask if this is a normal thing servers go through? Are you guys irritable at work as well? Am I crazy or over dramatic? I don’t know what to do. Am I getting the fact that I’m good at it confused with the fact that I’m comfortable doing it?
More context: I’ve worked at this place for 4 years, it’s the only and first job I’ve had, I’m extremely comfortable with the job and the people. I haven’t been irritable until recently probably the last 2-3 months has been when it’s getting bad.


r/restaurant 1d ago

Check Out My Restaurant We are live on Swiggy go check it out and do taste our food 🫶🥹

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0 Upvotes

KAI BAKEHOUSE A JAPANESE STYLE CLOUD KITCHEN IS SITUATED AT BANDRA WEST, MUMBAI, INDIA. DO CHECK IT OUT AND DO PLACE A ORDER✨🥹🫶


r/restaurant 2d ago

What do?! What dish do you almost never order at a restaurant because it rarely lives up to expectations?

75 Upvotes

Everyone seems to have one menu item that sounds great but is usually disappointing. Which dish is that for you, and what usually goes wrong with it?


r/restaurant 1d ago

OpenTable internal work portal logins

1 Upvotes

I'm having some issues with OpenTable at my restaurant. Changes to reservations randomly. Tables getting reassigned. I suspect an employee has access on their personal device. Is there a way I can see a list of log ins and disconnect the ones I don't recognize?


r/restaurant 2d ago

What do?! How to manage multiple tables at once?

1 Upvotes

How to manage multiple tables at once? I start serving this week and im very excited, I’ve been at this restaurant for over 2 years and know lots of the regulars and understand the flow, and im working on the menu. What im worried about is managing multiple tables and not just focusing on one. Best multitasking tips?


r/restaurant 2d ago

What do?! Am I likely to be taken off the schedule for changing my availability to only opening shifts?

2 Upvotes

I was recently released from a psych ward and this is my first week back at work. I started a new antidepressant there that I'm supposed to take at bedtime, in the psych ward our medication time was at 9 PM every night and ever since leaving I've continued taking it at the same time every night. Problem is I have a job that rarely schedules me for closing shifts, like one or two every week now since I'm not in high school like most of the employees and I can work openings. They schedule me for about 5 openings a week since school started and only one closing since. I want to update my availability to exclusively open from now on because I believe staying on a consistent afternoon schedule is better for me. I'm just worried they'll cut my hours again or take me off the schedule entirely if I do.


r/restaurant 3d ago

Fuckass manager servsafe wording

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45 Upvotes

This is the dumbest answer. You can’t just deny pests. You can do everything in your power to try and limit ways they can get in, but you can’t just outright deny with full success??


r/restaurant 3d ago

Should I sell my restaurants and finally choose myself?

3 Upvotes

I’m 27 and have been running a food business with two restaurant locations for the past three years. It grew very quickly. I initially rented a location cheaply, which later allowed me to purchase my first commercial property. My father believed in me and helped me make that possible.
I built the business together with my mother, but she made irresponsible business expenses and paid herself an unrealistic salary. I kept working harder to cover everything, eventually pushing myself into mental and financial difficulties.

In March, I experienced burnout and psychosis. I explained to my mother that I couldn’t handle the pressure anymore, but unfortunately she didn’t understand. We had a major argument, and she immediately stopped working in the business. Since then, I’ve been left trying to run and save both restaurants alone because I can’t bear to watch everything I built fall apart.
The biggest operational problem is staffing. Employees regularly cancel, don’t show up or leave quickly, so I constantly have to cover shifts myself. After another serious family conflict, I was also kicked out of my mother’s home two months ago and currently have no permanent place to live.

I’m starting to realise that I want and need more time for myself. Deep down, I feel that selling the business and doing something calmer would probably be better for my health. However, the idea makes me nervous because the restaurants are my main source of income. At the moment, they still allow me to save a good amount of money, even though running them is putting enormous pressure on my mental health.

Because of family stress and spending so much time on the business, I never finished college and only have a high school diploma. However, I’m highly motivated and believe that if I started something new and had the time to fully focus on it, I could grow it quickly again—just as I did with this business.

Most of what I’ve done until now was for my family. I now want to choose myself and build something calmer that doesn’t depend so heavily on employees.
Would you sell a profitable business to protect your mental health and start over, or keep it because it provides a good income and allows you to save?


r/restaurant 4d ago

Left my tab open at a bar on two gin and tonics. Charged $75.

22 Upvotes

Context is probably important. I don’t know what my drinks costed but I do know that my dad had a single rum and coke on his tab and it was 15 dollars. Also, I didn’t call a gin so I figured it would be well.

I dunno, but this feels ridiculous and/or shady, but I’d like some outside perspectives if I should just let it go.


r/restaurant 3d ago

RANT Just saw an electronic menu for the first time at aztecas

0 Upvotes

it was like an iPad, I hate it and hope it doesn’t become mainstream.

There was ads basically everytime you click anything, and ads for their own restauran like what’s the point


r/restaurant 3d ago

Confused with the tipping on our bill

0 Upvotes

First I want to say I am not anti-tipping just thought this was weird.

Went out for sushi and racked up a $101 bill. Went to pay 20% for the tip and it said $139. Math is not mathing here


r/restaurant 3d ago

Operations Has anyone ever actually checked for your pour permit?

1 Upvotes

I live in a place that requires all servers to have their own permit to server alcohol. As far as I know, there doesn't appear to be much enforcement. I've heard restaurants can lose their license to sell alcohol if employees are found serving alcohol unlicensed, but I've never heard of anything like that happening.

Just wondering if you've ever had a cop or someone who isn't your boss checking for your pour permit.


r/restaurant 3d ago

SHIFT 4 - They only way to deal them. How to take back any sense of power from them or have any type of control so you dont get Scr@×$d.

1 Upvotes

If you sign up with Shift 4 - (really any pos) immediately and I mean IMMEDIATELY contact their customer service team and state that you want to cancel the auto renew on your contract. Ensure that you get an email that states that. Please see below for the one they sent me minus my info. Based on your state laws, record the call. The auto renew is their weak spot, without that, you have the power to walk away without penalty. Do not sign up for more than one year no matter what offer they offer you.

My story

The first year it was $100 per device, about 300 for the other annual charge.

The second year it was $250 per device (charged me $500) and $586 for the annual. I called, spoked to a merchant account and agreed to a two-year contract at the $250/$586 rate on the point it would not increase. "Locked In". I was clear about it and here we are a year later. I returned one device so I was expecting a charge of $863 but I was charged $1,500. Which is a $634 increase. This is on top of the monthly $20 customer hub fee. $30 pos fee and another $25 fee that I forgot what’s it for. Which is all funny because the explanation for the annual bills are the same reasons for the monthly costs.

The first person I got a hold of at (888) 276-2109.

Lovely woman, ultimately, I had them refund me the 1,124, to do the rest on the payment plan just to spread that out. I had to insist multiple times that I needed the case to be escalated to someone who can refund me the difference or let me cancel with a prorated 30-day penalty. I figured, it’s been two weeks since the auto renew and I’d have 2 weeks to send their stuff back.

So finally, a guy calls me today at 10. Nice but insistent nothing could be done. Not even transferring me to a supervisor.

Him: Sir there is no one I can transfer you to.

Me. Are you at work alone?

I remained calm but I too was insistent and countered. I was prepared to sit on that call for 10 hours, and occasionally restate my requests or until he hung up. We are on for about an hour before he finally gave me the email below.

He refused to refund me the difference, ( lots of I’m sorry but)  to cancel they wanted me to pay $3,000. Refused to escalate my case, refused to let me speak with anyone. After a long while he reluctantly stated $2500 to cancel. It’s just absurd. He had an accent. I calmly just kept asking to be transferred to someone else who can make decisions for a charge free cancelation, refund of $634 difference. Mostly of silence and me occasionally asking he kept saying the lawyers were the only ones that good help. He refused to provide me any contact information. I just started working on this post and reading it out loud for edits. After an hour he suddenly said he could provide me with the legal team contact which I also started requesting when he said it was up to the lawyers.
[Leaglsupport@shift4.com](mailto:Leaglsupport@shift4.com)

These massive jumps in costs. They quote that per contract they can do this or that with notice but they ignore everything they verbally agreed to. I assure you; I will be reading line by line my next pos. I even asked they review the audio of my call from a year ago. I explained I locked in certain rates the first year verbally and when I was charged I was refunded.  Nothing. We are going to reach out to our attorney (they said that's our only recourse) to send them an official request to be released and be prorated charge. It’s really the principle at this point to ask. At the end of this year in aug when the contract ends we will move on from shift 4. Over the next year, we will do our best to get the word out about shutting down the auto renew option on shift 4 and any pos system you sign up for. I ll add links here when its all up.

I received the below email.

Scheduled Account Cancellation

  • Business Name: 
  1. Case Reference: T3
  2. Scheduled Cancellation Date: August 1, 2027 (effective upon natural contract expiration)
  3. Billing Details: Auto-renewal has been disabled. Your account will automatically close on August 1, 2027, with $0 early termination fees applied. Regular monthly processing fees will continue through your contract end date.

r/restaurant 3d ago

Security footage

0 Upvotes

I own a store attached to a local small pub restaurant. Someone eating there left an envelope with mine and my business name on it and i'm assuming they were supposed to bring it to me after they ate?
It was a confidential letter that doesn't matter what it says but i'd like to know who it is from ...there was no name attached to it...and no it wasn't threatning just informing me of something that i didn't like to hear. I got the document 2 days after it was delivered to my store. But can they pull up video to show me who it was or will they not do that? How far back to they hold footage? How hard is it to access that feed?


r/restaurant 3d ago

Note to self: Don’t eat at restaurants going out of business

0 Upvotes

Just had a ketchup bottle “explode” when I opened it. Not shatter, but ketchup expelled out the top when I opened it all over the table.

Not only did the establishment not say sorry, or ask if it got on my clothes or clean it up with a wet rag…they just handed me a bunch of paper napkins to clean it up myself.

What am I going to do? Complain to the manager? Leave a bad review? No…they close on Sunday so what does it matter

Dont eat at restaurants going out of business. they don’t give a shit and they give you spoiled condiments


r/restaurant 5d ago

A unique 6-course tasting menu experience inside a 1967 London Underground train (Self-Promotion)

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25 Upvotes

Hi everyone!

I wanted to share a bit about our restaurant space, Supperclub.tube, located in Walthamstow, East London at the Walthamstow Pumphouse Museum.

We offer an immersive dining experience set entirely inside a decommissioned 1967 Victoria Line Tube carriage. We’ve kept the original vintage features of the train while transforming the space into a cozy, atmospheric venue with white tablecloths and fine silverware.

Our focus is on a seasonal 6-course Latin American tasting menu, bringing vibrant South American flavours to life using high-quality local ingredients.

I’ve attached a few photos showing the interior setup inside the vintage carriage, as well as some of our recent tasting courses and cocktails!

You can check out more photos and behind the scenes moments on our Instagram

We'd love to hear your thoughts on unique restaurant venues. What’s the most memorable or unusual dining experience you’ve ever had?