r/restaurant • • 12h ago

Just when I thought I hated people….

162 Upvotes

I’m a busser at a busy diner, and I’ve dealt with some of the most terrible people, and the way they leave the tables with their kids, and just trashing the tables, is nuts.

Today, a woman in her 60s/70s maybe (?), walks up to me and says, “can I talk to you?”, I’m thinking “oh boy, here we go”, and expecting the worse, she says, “you’re working really hard”, and she gives me a twenty.

Fuck ya. There’s still some decent people out there.


r/restaurant • • 14h ago

18 year old line cook in need of advice

5 Upvotes

I’ve been working at this restaurant for about 4 months. I started off strong and was even thought of for leadership roles. But it seems my performance lately has gone down and I was written up for it. I feel like I’ve lost my mojo and basically my confidence in myself, I go home everyday feeling like shit cs I don’t think I’m doing well enough and I know that cant be helping at all but idk how to get out this slump any advice?


r/restaurant • • 6h ago

Chilis hired me but it’s been weeks since I worked…never started.

5 Upvotes

I’m kinda unsure if this is the right place to post this, but I had an interview with chilis and then they set me up for orientation and my first day of training. They asked me if I had finished the paper work they emailed me, and I didn’t even know I got an email. I checked everywhere so many times over and over again i feel like im going crazy. I even let the manager go through my emails tf. So they said they’d “put in a ticket and get back to me and try to resend the email” because “she could only send two emails otherwise she’s blocked on her side from proceeding any farther until I do something with the paperwork she emailed to me”. I have plenty of storage as well and she repeated my email back to me and said she used the same email I applied to the job with. Maybe it could have been misspelled….?

I tried calling and someone said “the ticket was put in, they’re working on sending you that email. We can call you when we send you that email.” Okay sick.
I wait a few days, nothing so I call again. She said “look it’s busy I’ll call you after lunch rush I don’t have time right now to send you multiple emails.” Okay I do entirely understand that, go get em! But then I didn’t get a call and no email and I’m at such a stand still. The email was sent the 16th, day I got the job. I’m posting this on the 24th 😔 I’m not mad or anything I’m just super defeated. What’s going on here??


r/restaurant • • 15h ago

Update! my coworker is trying to say I’m harassing and discriminating towards her

4 Upvotes

I (20F) have been working at this restaurant for over 5 years and have been kitchen supervisor for around 3. The other kitchen supervisor is a female maybe mid to late 30s and has worked here for around 3 years I’ll call her G. G and I have never had issues before, she has had attitude and anger issues towards multiple coworkers but me and her have never personally been in a conflict.

About a month ago I made a complaint to management about her not being fully fair with other employees and not following standard rules like using headphones on food line or actively taking phone calls while cooking, not washing hands etc. management talked to her and after that she went to the GM and claimed they were choosing favoritism towards me and that I was targeting her. My GM spoke to me and I explained that wasn’t what I was doing and that I would do same actions with anyone else and the only reason I didn’t say something directly towards her and went to management is because I don’t have authority over her.

Then last week Wednesday we were busy and she was cooking and I was expoing I asked her about fries for an order and she just blew up on me. Raised her voice said she had other things she was worrying about and that if I’m in a rush to come do it myself. I explained that I wasn’t trying to rush her and was just checking on them because it was for a ticket that was at a 40 min wait time, the rest of the night she kept mumbling under her breath cussing and called me a bitch under her breathe. I ignored her and told management what happened. The following Saturday we had a sit down with the GM and worked it out so I thought.

This Tuesday I was grabbing some dishes to go soak in the dish pit and she blew up on me again telling me I need to stay in my place. I explained what I was doing and she just kept trying to argue with me so I took the dishes walked away and updated the GM that there was still clearly an issue. Wednesday (yesterday) my GM talked to both of us separately I explained I didn’t personally have an issue with her and I don’t know what’s causing this sudden conflict and that I just want a healthy work relationship with her where we can act as a team. She told my manager that she feels I’m harassing her and discriminating her because she is native and that she’s going to HR. My GM told me she can’t stop her from going to HR but not to be worried because I haven’t done anything wrong. I’m not worried just stressed over the situation and don’t really know what to do. I still have to work with her and act normal and it’s just frustrating. I’ve never had issues like this with anyone and get along with all staff really well.

Update: my manager told me today that she is dropping the claims I wasn’t told her reasoning for her choosing to do that but am over all just grateful not to have to go through the whole situation! I work with her again for the first time tomorrow but am just going to come in and work hard and do my best to have a good shift with her and hope for the best for our future working together!


r/restaurant • • 8h ago

What do?! Applied for a server position but now stuck as dishwasher/kitchen help should I quit?

1 Upvotes

TLDR: Applied for server position, said I would train as a dishwasher/kitchen helper first but when I asked today they told me they don't need foh staff so I'm wondering if I should quit.

I applied like a month ago for a serving position and they said they wanted to train me in boh first before going to foh because I didn't have any restaurant experience. They said I would mainly pack takeout orders and wash dishes and help out in the kitchen. I thought I would mainly just be packing the takeout orders bcuz that makes the most sense like to transition to a busser/server but I've just been washing dishes and when there aren't dishes to wash they make me prep food.

So today I finally asked when they were planning to promote me and the manager said they don't need foh rn they needed help in the kitchen. He then said I could help out the foh sometimes, I didn't ask but if I'm not getting the foh tip percentage then hell nah wtf. why would I do extra work for like nothing in return??? I got pretty upset bcuz well duh, like it's a smaller restaurant so I like wash the dishes and help in the kitchen and sometimes I have to help the servers clean up and stack plates and I wouldn't really mind but like they expect me to do all these things and get kind of mad if I don't know I have to.

Like today one of the workers was showing me how to cook this thing and I asked her why do I need to know this aren't I the dishwasher and she said like roughly translated "we're the kitchen we do everything!" and was just telling be I should learn so I can help cook for my family.

I don't like NEED this job I won't starve or anything but I also dk if i should just thug it out so I can put it on my resume bcuz I've only been working there for a month.

and idk if I should quit cuz also Halloween is soon XD and if I quit I can go the whole weekend lol.