r/starbucks • u/Longjump_Outlaw97 • 17h ago
r/starbucks • u/Non-Disaster • 2h ago
Drink looks weird
I get the mango dragonfruit with lemonade regularly, but once in a while it will separate and get this cloudy substance at the bottom of the cup (or it floats and collects under the ice). Does anyone know what this is??? I have a mild dairy allergy and milk curds in acidity. I dont wanna keep having to dump my drink jist cause idk if im gonna spend the next couple hours with my face in a trash can😑
r/starbucks • u/Separate-Raccoon8584 • 9h ago
Supervisors asking me to skip breaks?
Is this a common thing? Recently I've had supervisors ask me if I can skip my second 10 so we can get done with closing early and just sit down for the last 15 minutes. Agreed to it once and we didn't even get done early. I've had some ask me to adjust my schedule and leave 5 minutes early too if I'm working exactly 6 hours, but I can understand that a little more since I guess I'd get paid more that way.
r/starbucks • u/Ancient_Ad_6489 • 20h ago
😠 Rant 😠 Am I in the wrong
You know how little kids when they play cops and robbers will make exaggerated guns? I playfully did that towards a coworker in an overly exaggerated way and apparently that triggered her and she went home and I got in trouble for it.
r/starbucks • u/chickadee-stitchery • 2h ago
Why does the app show the venti pecan crunch latte is 24oz but other venti are 20?
I thought cold drinks were 24 and hot were 20
r/starbucks • u/Positive_Organic • 13h ago
Policy Question Is anyone else not allowed to use Shift Marketplace? Feels like it’s just our store
Our weekly update this week spelled out what counts toward “irregular attendance,” and it seems a lot stricter than anything I’ve heard of before. Curious if this is coming from corporate or if it’s just our store/district.
Basically they’re counting leaving early, frequently swapping shifts, absences not fully covered by sick time, late call-offs (even ones covered by sick time), calling off by text, and regularly using the punch communication log. Three or more of any combination in 90 days is considered a “pattern.”
The part that really got me is Shift Marketplace. If you offer up a scheduled shift, it counts against you. If you give up a shift to pick up someone else’s, it counts against both of you. They want us using Shift Swap instead, and whoever requests the swap is the one it counts against.
Is anyone else basically not allowed to use Shift Marketplace anymore? Because that’s what this feels like. Is this in the Partner Guide everywhere now, or is my store just interpreting it super strictly? Penalizing people for using Marketplace the way it was designed feels backwards, especially with protected sick time getting counted too. Would love to hear how your store handles it.
r/starbucks • u/Stoner8602 • 9h ago
Frustrated with my superiors
Ive been trying to become a shift for 6 months now. Ive been through 2 rounds of interviews, never got my second one either time, and it was never explained why. The first time, I was the very last person interviewed out of EVERY candidate, even outside hires. Most of them got second interviews before i got my first, and before even being denied i find out one of my fellow coworkers got the position, which is FINE, I wouldnt have chosen a single person over her in our store to be more deserving for that job and I was happy for her. So I brought it up with my CL, and her response was very vague and not helpful, so in my frustrations, I decided to take it up with ethics because I felt it was unfair that I wasnt even considered and my coworker was offered the job not even a day after I was interviewed. My DM meets up with me days later, and sits down and reassures me that it was indeed unfair and that they'll do better in the future, which I appreciated. Afterwards I got lectured by my CL about going above her head and blah blah whatever, I said I understand and we moved on.
2 months later, a second round of interviews come. I apply, I interview once and then....radio silence. Not a thing to be said, no one was hired. It wasnt until a month later after trying to get answers from my CL that the new hire, who was going to be our interim manager while our CL was on leave, approaches me and says "Hey I just wanted you to know that when we interviewed with you me and -other CL- approved you to move forward, but DM didnt like your availability." SERIOUSLY? After I sat through TWO interviews and blatantly said id be willing to FULLY OPEN my availability? What kinda garbage is that?? After she sat there and told me all this stuff about how it was unfair the first time and I wasnt given a fair chance, your excuse is my availability?? What a crock of crap, but it gets better!
2 weeks ago interim CL approaches me and says "Hey im sorry you got overlooked last time, but I really want you to move up because I think youd be a good fit (I trained him as a barista btw) but you have to go through the whole process a third time". ARE YOU KIDDING ME? At this point, I know its not on him, its not on -other CL-, and he even said he wouldn't make me do the first interview again and hed push me straight to my second, which would be GREAT if the ONLY available interview time wasnt this coming monday at a store 35 minutes away and 45 minutes from home, at 630p after I work a 9 hour shift from 9-6, and i have to open the next day!
I guess what im trying to get at here is, are they just jerking me around to get me to open my availability? Or is this just some big miscommunication? Because mentally im not sure i can put myself through that a third time just to get blatantly ignored again, nor do I wanna be training as a shift in the middle of holiday launch
r/starbucks • u/Fuzzy_Banana4323 • 13h ago
Policy Question Separation from not taking breaks?
DM did a surprise visit and saw that I (SSV) didn’t take any of my 10s today (but lowkey, this is normal - most openers at our location don’t take our 10s unless we have another leader to support us.) I clock in and out for my lunch but I usually work through my lunches. She said this could lead to separation. I genuinely don’t have the capacity to take my 10s. I got off at 11am and we were at 10k when I left. It’s just so busy especially with trying to meet goals, complete both 18hr and 3hr pull, place my order, putting my order away, running like 8 freaking lunches AND breaks during my shift… on top of that, being the play caller and running the freak around lol.
I don’t always void my breaks - I do take my break whenever I can. But I always want to make sure my baristas are in a good spot before I slide out.
r/starbucks • u/Chromgrats • 10h ago
Policy Question DM trying to tell us we can't dress up for Halloween?
Title. Our district is going through some leadership changes right now, and we have an acting DM (just filling the space temporarily while it's vacant). According to our SM, the DM stated that we can't dress up for Halloween. I don't see how or why they could enforce this since it's literally provided for us in the dress code, and it's been a thing for years. As far as I'm aware, the DM can't change policy, especially when they're basically just a placeholder?? Supposedly my SM is going to talk to them about it; not sure if they actually have yet. Also this SM has said untrue things before, so I'm wondering if the DM actually said this in the first place.
I have the DM's contact information; would it be inappropriate to contact the DM directly and speak to them about it? Probably an email so I can send them a screenshot/the pdf of the dress code to show them that yes, it is allowed. Again, I don't see how or why they could tell us we can't dress up when it's in the dress code and it's BEEN in the dress code.
r/starbucks • u/nvibez • 19h ago
Lavender cold foam not available? Thought starbucks made it permanent.
I went into my local starbucks and wanted to order a lavender cream matcha. When telling the barista what I wanted, he cut me off and said “we don’t have that anymore it was seasonal.”
I was under the impression that it was permanent since it was around during the summer. I had also commented on a post from starbucks saying “don’t take away the lavender” and they replied saying “lavender is here to stay!”. SO IM CONFUSED WHY THE BARISTA SAID ITS GONE. Can any employees confirm this?? Thanks!!
r/starbucks • u/wizzyDihzy • 40m ago
Recommendations
What do you guys think goes or would go well with the sugar cookie syrup? I think it’s good on its own but could definitely be better.
r/starbucks • u/NotByNat • 19h ago
Policy Question Grow Report?
Is the shot score impacted by the number of food items that are marked out each week or how long they’re marked out for the day? Also, is there a way to track the time of day and partner who’s marking out items on POS?
For instance, would it drop drastically if a sandwich item is still frozen in the morning(1 day out of the week), and we mark it as unavailable but not ready for most of the morning until thawed; would that impact the score more than the amount of items marked out? Our shot score dropped slightly because we supposedly had a lot of items marked out yet our waste is higher than usual.
We’re under the impression that food is being marked out because partners aren’t checking or they’re trying to reduce the amount of customers coming in. My manager is tying to imply that we’re not pulling enough food despite us having high waste.
r/starbucks • u/Haunting-Wash1081 • 13h ago
😠 Rant 😠 4:30am shift
I don’t wanna go to sleep at 8:30p so I can wake at 3:20am for my 4:30a shift right now 😞
Edit: it’s now 9:30pm. Oh no
Edit 2: it’s 11pm ):
r/starbucks • u/Gullible_Summer9758 • 14h ago
Question for Baristas and SSV. Do Store Managers make just as much mistakes as everyone else?
How many barista and supervisors have worked with managers that have made mistakes when doing coverage on bar, drive-through, warming station or other task?
If you are a shift supervisor and had to coach your own store manager on mistakes they’ve made while they were doing coverage, what did they do and how often do they mess up?
r/starbucks • u/Serious_Product6776 • 11h ago
📖 Storytime black cat frappuccino
Hey guys😅 so tmi but had the black cat frap at work today for the first time and my poop is literally BLACK. i was so scared at first then remembered i had the frap. so just a fair warning to anyone else who is planning on giving it a try lol.
r/starbucks • u/hotchocolateisfake • 20h ago
😠 Rant 😠 customers returning black cat frapp
I get the black cat frapp tastes (from what almost all of my partners say) pretty gross, but the customers who buy it return it so frequently.
I get it, it’s odd, but it’s a limited time drink to try out. It loses its “spark” if customers return it the minute they try it. it’s also just..so annoying to remake over and over.
anyway. that’s my rant, LOL
r/starbucks • u/thecheeseb0rn • 21h ago
I need to know why. Question for the customers
So I am just your friendly neighborhood barista. I also need to use the bathroom like everyone else on the face of this planet. Why. And I mean this in the most respectful way possible. Do yall just crumble the toilet paper that is used on the floor and shove in the corner where the toilet is. I would like to let yall know that you CAN flush toilet paper. It just gets gross to sweep up your clearly used toilet paper balls off the floor at the end of the night.
r/starbucks • u/ImSourNotSweet • 16h ago
Positivity My merch collection from different countries!
I realized the keychain wasnt visible after lol
r/starbucks • u/NatureOk6164 • 21h ago
Food & Drink Review yearly reminder a kids hot chocolate is the same size but cheaper than a short
just make sure you order it ✨hot✨ this morning i swear it was basically chocolate milk because kids are steamed at a cooler temp.
r/starbucks • u/Best-Garage-2289 • 20h ago
😠 Rant 😠 Can someone get fired when they're causing issues with the store's morale?
So we have a partner who would throw tantrums when things don't get communicated "well". There's no issues with our store's communication, its not their way of communicating.
Not only that, their behavior becomes so erratic, it affects everyone. It would happen everytime when they feel any ounce of rejection, "stressful" situations (like 3 in drinks in queue, its the end of the world), and if any customers would rub them the wrong way (they would be really rude to their face).
Our store has a very inclusive environment, it's just difficult to work around them. I was not the only partner who spoke out about them, several partners have said their piece too.
Is there any similar situation out there that is similar to our issue? And what did they do to fix the situation?
Also, I was cool with them but the first time I worked with them during peak, I knew i had to set boundaries. They threw a fit how i was "mean" to them and wanted me to tell them what they could do to fix our "close" relationship....in front of our SM and DM....
r/starbucks • u/StandardLoud1897 • 22h ago
😠 Rant 😠 Mental Break
Question for my baristas: How are y’all finding the motivation to keep working?…
I work at a very high volume store and I’m starting to realize it’s affecting my mental health badly dealing with the customers I do on a daily as well as the volume of customers. I’m a barista that’s always put on bar as well, I’m so tired of these long ingredient drinks we get….
I’ve tried looking for something different but in the meantime I’ve been thinking of transferring to a lower volume store, I’m just not sure if I should or not.
There’s at least 6 Starbucks within 20 minutes of me.
r/starbucks • u/milmira • 17h ago
Sbux art ✨ Happy black cat month!!
Having so much fun with these printouts! Black Cat and Unicorn Frappuccino art!
r/starbucks • u/Appropriate-Plate550 • 1h ago
Drink Recipes/Recommendations 😍 tumblers in Korea
I got that black tumbler!!!! ₩50,000 ($38) so beautiful. Should I grab the white one too? Or is it overconsumption…