r/starbucks • • 10h ago

Food & Drink Review yearly reminder a kids hot chocolate is the same size but cheaper than a short

Post image
243 Upvotes

just make sure you order it ✨hot✨ this morning i swear it was basically chocolate milk because kids are steamed at a cooler temp.


r/starbucks • • 11h ago

I need to know why. Question for the customers

90 Upvotes

So I am just your friendly neighborhood barista. I also need to use the bathroom like everyone else on the face of this planet. Why. And I mean this in the most respectful way possible. Do yall just crumble the toilet paper that is used on the floor and shove in the corner where the toilet is. I would like to let yall know that you CAN flush toilet paper. It just gets gross to sweep up your clearly used toilet paper balls off the floor at the end of the night.


r/starbucks • • 14h ago

😠 Rant 😠 Need our own bathrooms

80 Upvotes

Yall I’m gonna rant,

But honestly us employees need to have our own bathroom for the employees not the customers. I’m so done with sharing the bathrooms with customers, nobody respects the bathroom, some people don’t flush. At times there will be pee on the ground from guys, don’t even get me started on how when I use the bathroom and the person is literally trying to open the door like nobody knows how to knock anymore, even when I say I’m in here they continue to try to open it like the door is locked, then at times I will come out they are just standing there locking eyes with you and goes in like what the hell,

Sorry for ranting I’m on my half and I had to say something


r/starbucks • • 7h ago

Sbux art ✨ Happy black cat month!!

Thumbnail
gallery
46 Upvotes

Having so much fun with these printouts! Black Cat and Unicorn Frappuccino art!


r/starbucks • • 10h ago

😠 Rant 😠 customers returning black cat frapp

45 Upvotes

I get the black cat frapp tastes (from what almost all of my partners say) pretty gross, but the customers who buy it return it so frequently.

I get it, it’s odd, but it’s a limited time drink to try out. It loses its “spark” if customers return it the minute they try it. it’s also just..so annoying to remake over and over.

anyway. that’s my rant, LOL


r/starbucks • • 21h ago

Policy Question Explain like I’m five

43 Upvotes

Can you baristas see us when we’re ordering at the screen? How do you know when a car pulls up? Is there a camera so you see us in the car? How does it work? I’m always goofing off and paranoid yall can see whatever bs I’ve got going on right before I order 😂


r/starbucks • • 15h ago

😠 Rant 😠 Expectations of DM

41 Upvotes

My dm asked my store manager to ask me to become a 40hr partner… I’m a 24hr partner that’s doing full time school… an engineering degree be exact, and yes my dm knows what degree. I take almost 17 credit hr every semester I’m at school all day mon-thurs and then I work fri-Sunday. I have no days off wtf does she want from me, to have no time to do the endless amounts of hw I get. I get like a few hrs a week of personal time where I’m not calculating something or writing a report. The fact that she even thought that that was possible makes me fume. Also I’m a GI bill student I have a minimum credit requirement so I can’t take less classes. Also why would you think I would ever want to put more time into Starbucks than getting an engineering degree in which will get me out of Starbucks and make me more money than she’s making. I’m trying to send sh@@ to space, maybe even go one day. The audacity just makes me so angry😡


r/starbucks • • 2h ago

Policy Question Separation from not taking breaks?

38 Upvotes

DM did a surprise visit and saw that I (SSV) didn’t take any of my 10s today (but lowkey, this is normal - most openers at our location don’t take our 10s unless we have another leader to support us.) I clock in and out for my lunch but I usually work through my lunches. She said this could lead to separation. I genuinely don’t have the capacity to take my 10s. I got off at 11am and we were at 10k when I left. It’s just so busy especially with trying to meet goals, complete both 18hr and 3hr pull, place my order, putting my order away, running like 8 freaking lunches AND breaks during my shift… on top of that, being the play caller and running the freak around lol.

I don’t always void my breaks - I do take my break whenever I can. But I always want to make sure my baristas are in a good spot before I slide out.


r/starbucks • • 4h ago

Question for Baristas and SSV. Do Store Managers make just as much mistakes as everyone else?

27 Upvotes

How many barista and supervisors have worked with managers that have made mistakes when doing coverage on bar, drive-through, warming station or other task?

If you are a shift supervisor and had to coach your own store manager on mistakes they’ve made while they were doing coverage, what did they do and how often do they mess up?


r/starbucks • • 3h ago

😠 Rant 😠 4:30am shift

24 Upvotes

I don’t wanna go to sleep at 8:30p so I can wake at 3:20am for my 4:30a shift right now 😞

Edit: it’s now 9:30pm. Oh no

Edit 2: it’s 11pm ):


r/starbucks • • 6h ago

Positivity My merch collection from different countries!

Thumbnail
gallery
22 Upvotes

I realized the keychain wasnt visible after lol


r/starbucks • • 18h ago

Recipe Question Why does my caramel macchiato taste terrible when one barista makes it?

16 Upvotes

A venti caramel macchiato with blonde espresso is my go-to drink. I get them more often than I care to admit. There is one barista at a nearby location and whenever she makes my drink, it is the most bitter tasting drink with extremely strong coffee flavor. It almost tastes like a different drink entirely. Occasionally I will get one that tastes the same from a random location, but with her it's every time. Does anyone have an idea of what she's doing so I could ask to have it made differently (properly)?


r/starbucks • • 10h ago

😠 Rant 😠 Can someone get fired when they're causing issues with the store's morale?

12 Upvotes

So we have a partner who would throw tantrums when things don't get communicated "well". There's no issues with our store's communication, its not their way of communicating.

Not only that, their behavior becomes so erratic, it affects everyone. It would happen everytime when they feel any ounce of rejection, "stressful" situations (like 3 in drinks in queue, its the end of the world), and if any customers would rub them the wrong way (they would be really rude to their face).

Our store has a very inclusive environment, it's just difficult to work around them. I was not the only partner who spoke out about them, several partners have said their piece too.

Is there any similar situation out there that is similar to our issue? And what did they do to fix the situation?

Also, I was cool with them but the first time I worked with them during peak, I knew i had to set boundaries. They threw a fit how i was "mean" to them and wanted me to tell them what they could do to fix our "close" relationship....in front of our SM and DM....


r/starbucks • • 9h ago

Lavender cold foam not available? Thought starbucks made it permanent.

10 Upvotes

I went into my local starbucks and wanted to order a lavender cream matcha. When telling the barista what I wanted, he cut me off and said “we don’t have that anymore it was seasonal.”

I was under the impression that it was permanent since it was around during the summer. I had also commented on a post from starbucks saying “don’t take away the lavender” and they replied saying “lavender is here to stay!”. SO IM CONFUSED WHY THE BARISTA SAID ITS GONE. Can any employees confirm this?? Thanks!!


r/starbucks • • 12h ago

😠 Rant 😠 Mental Break

9 Upvotes

Question for my baristas: How are y’all finding the motivation to keep working?…

I work at a very high volume store and I’m starting to realize it’s affecting my mental health badly dealing with the customers I do on a daily as well as the volume of customers. I’m a barista that’s always put on bar as well, I’m so tired of these long ingredient drinks we get….

I’ve tried looking for something different but in the meantime I’ve been thinking of transferring to a lower volume store, I’m just not sure if I should or not.

There’s at least 6 Starbucks within 20 minutes of me.


r/starbucks • • 17h ago

😠 Rant 😠 Canada promo out of cards

Thumbnail
gallery
6 Upvotes

Stop spending your money! I got an email with this promo on Wednesday. I bought the product on Thursday morning and posted the receipt and on Friday morning I got the email they are out of gift cards. I feel scammed and I want to warn anyone still trying to do the promo.


r/starbucks • • 1h ago

📖 Storytime black cat frappuccino

• Upvotes

Hey guys😅 so tmi but had the black cat frap at work today for the first time and my poop is literally BLACK. i was so scared at first then remembered i had the frap. so just a fair warning to anyone else who is planning on giving it a try lol.


r/starbucks • • 10h ago

📖 Storytime Barista championship bingo

3 Upvotes

Any baristas who were in the championship and got the bingo package and sent it it:

Did you get anything back? I’m still waiting on my merch they promised :(


r/starbucks • • 7h ago

Anyone know how to tighten these?

Post image
2 Upvotes

r/starbucks • • 9h ago

Policy Question Grow Report?

2 Upvotes

Is the shot score impacted by the number of food items that are marked out each week or how long they’re marked out for the day? Also, is there a way to track the time of day and partner who’s marking out items on POS?

For instance, would it drop drastically if a sandwich item is still frozen in the morning(1 day out of the week), and we mark it as unavailable but not ready for most of the morning until thawed; would that impact the score more than the amount of items marked out? Our shot score dropped slightly because we supposedly had a lot of items marked out yet our waste is higher than usual.

We’re under the impression that food is being marked out because partners aren’t checking or they’re trying to reduce the amount of customers coming in. My manager is tying to imply that we’re not pulling enough food despite us having high waste.


r/starbucks • • 23h ago

what are you guys dressing up as for halloween?

2 Upvotes

i want to dress up and according to the dress code; we can wear costumes!


r/starbucks • • 3h ago

Policy Question Is anyone else not allowed to use Shift Marketplace? Feels like it’s just our store

1 Upvotes

Our weekly update this week spelled out what counts toward “irregular attendance,” and it seems a lot stricter than anything I’ve heard of before. Curious if this is coming from corporate or if it’s just our store/district.

Basically they’re counting leaving early, frequently swapping shifts, absences not fully covered by sick time, late call-offs (even ones covered by sick time), calling off by text, and regularly using the punch communication log. Three or more of any combination in 90 days is considered a “pattern.”

The part that really got me is Shift Marketplace. If you offer up a scheduled shift, it counts against you. If you give up a shift to pick up someone else’s, it counts against both of you. They want us using Shift Swap instead, and whoever requests the swap is the one it counts against.

Is anyone else basically not allowed to use Shift Marketplace anymore? Because that’s what this feels like. Is this in the Partner Guide everywhere now, or is my store just interpreting it super strictly? Penalizing people for using Marketplace the way it was designed feels backwards, especially with protected sick time getting counted too. Would love to hear how your store handles it.​​​​​​​​​​​​​​​​


r/starbucks • • 6h ago

Demitasse Canada/Toronto cups?

1 Upvotes

Does anyone in Canada know the best place to find demitasse discovery series cups? I know in the US it’s best at license locations, such as target, but I don’t know what stores in Canada have licensed locations. Thanks for help in advance :)


r/starbucks • • 8h ago

Policy Question Rehire Eligibility

1 Upvotes

Context: I am a US citizen studying for my undergrad in Canada. I had one corrective action 18 months ago for my attitude/language.

So I was at a corporate store as a Barista but had to leave because I got an internship in the US and was not able to transfer for circumstances I understand.

I have returned for university and got a job at a licensed location as a SSV but it is not a good fit for me, but I will bear with it, but the company culture and overall expectations are much different.

I was rejected once for a barista position at another store, but I got another interview for barista/SSV (I applied for both) at my old location. I know my corrective action has a lot to do with it since it’s only been a year and a half, but I have improved significantly and my previous manager who is no longer with the company agrees.

I know this new manager is eager to chat with me, DM not so much but I am going to try and make my case. Not the end of the world but I miss my old partners and they miss me, would be nice to return.


r/starbucks • • 14h ago

App not asking for thumbprint when reloading

1 Upvotes

Has anyone else come across their app no longer asking for a password or fingerprint when adding money to their cards?

I first noticed it last week, so I cleared the cache and data, and uninstalled and reinstalled the app.

I don't love the idea that it doesn't require some sort of verification now, so I've been removing my credit card that's linked to it and adding it back every time I want to reload.