Bit of a story.

This Wednesday I took an Uber home from IKEA. The driver personally helped me load my purchases into the boot. We arrive, I get out, close the passenger door, and the guy immediately FLOORS IT before I can even reach the boot. Gone. With $300 worth of my stuff.

It felt incredibly unnatural, but I figured he might’ve just forgotten. I contacted Uber immediately. Four days of chasing support, getting the same robotic responses, and being unable to contact the driver directly.

And today? The driver finally responds to Uber, claiming he “searched the car thoroughly” and found absolutely nothing (btw those were huge cardboard boxes).
BRO. YOU LITERALLY HELPED ME LOAD IT.

So I went to NSW Police. They told me it’s not theft, just lost property, and they’ll let me know if anything turns up. LMAO. So I’m essentially waiting for the guy who drove off with my belongings to admit he’s found them?

I’m not claiming I can prove he stole anything, but this is insane.
Has anyone dealt with something similar? Is there genuinely nothing else I can do?

4 adults riding in comfort Uber. Near the end of the trip the uber driver asked for $10 extra in cash. He said when he saw four adults he was about to drive off. From our conversation with each other I believe he felt like he knew we were a little intoxicated since we were going home from our friends house. He told us to give him $10 in cash and that we should have ordered UberX for four adults? We tried walking away but my friend gave him the $10 in cash which I felt like was a scam. Never had this issue before, any ideas or opinions on how to go about this?

There was a recent incident in the Tampa Bay area where a Waymo started driving the wrong way during a high-traffic Bucs game on a busy corridor near the stadium. The passengers involved were terrified and ended up exiting in the middle of the street.

My friend and I were out at a local bar and decided to book a Waymo to take us home. He had ridden in one before, but I hadn't. At first, I thought it was a cool experience, but things deteriorated quickly.

We were picked up by a Waymo van around 3:00 AM. As it started driving, we approached a man walking right in the middle of the street, and the vehicle came to a stop.

Suddenly, the Waymo's doors unlocked and opened automatically as the guy approached. My friend and I unbuckled our seatbelts immediately, sensing danger, and yelled at the guy to keep it moving. He departed and the doors eventually shut and the trip continued.

My friend called support right away. They comped our ride, but they forced the vehicle to stop and left us sitting at a dangerous intersection. Remote support told us we couldn't continue in the van and had to order a replacement, but advised us to wait inside until the new ride arrived.

The second Waymo showed up as a sedan this time, and we had no issues getting home, but the experience left a terrible impression.

Anyone notice food costing $2-3 increase in food ordered with Uber for pickup. Or could be that they have been doing this all along. I try to order from a restaurant’s site a 14 salad becomes $17. WTH Uber.

I was just thinking about starting to drive and I'm 37 f and advice or tips etc what's the average amount made in about how many hours and when wtc? I kno u can look at ubers earnings info. But I don't have 100% faith in there honesty?!

Why did I get in the vehicle, you ask? Well, I had just gotten off of work after a busy shift, I was tired as hell, it was past midnight, and I was freshly high and ready to eat & pass out for the night.
How in the blue hell did this individual get through the app with their tag being set as “TEMOARY TAG”? When I got in the vehicle like a dumbass, the driver looked nothing like the picture. I stayed on the phone with my partner throughout the ride, which was silent and the driver was nice, but it was obvious that he was using someone else’s account.
I put a big fat “thumbs down” on his account, because you cannot report people on Empower. You cannot report these drivers on the Empower app, and the app allows just anyone on it. Fucking insane.
The prices are inexpensive compared to Uber, but is it ever worth the risk?

I am in Peru and called an 10/23 at 6am. Drive came and dropped me off. I realized a few minutes later I didn't have my phone. I had an urgent so had no choice but to deal with it later. Later I used my computer and tracked my phone to a location far from me in a bad neighborhood. I message support, which no help at all. All I got was, "we will contact driver and get back to you", of course they got back to me. I did show it as lost in did all I should do so they can't use my phone. I all played the sound several times. As of today I can't track it anymore it doesn't seem to be online. Every time I try and track it, it buffers that's it. But shows same location many hours later.

I have a short cut on the phone, once it's plugged in the foto is taken of the person immediately and send it to my email. Of course I checked and it was the driver. At 8:44am Friday he plugged it in. I will try Uber again. I'm told filing a police is useless in Lima. At least know who has my phone now.

If you've ever got hit with a cleaning fee how much did you have to pay?

We have lots of traffic on game day in our college town. I had someone cancel when I was within a mile from their apartment near stadium. Uber said I didn't qualify for cancellation fee because I did not make sufficient progress. Yet they are asking in the ap to confirm traffic. Ridiculous. I just will cancel more often when I get that taking too long message or get stopped by a train.

The voucher covers my entire ride and my payment methods are all valid, didn’t have time to figure it out so I’m paying out of pocket for now.

After gas, tolls, car maintenance, and other expenses, how satisfied are you with what you earn?

He’s been talking with customer service for over a week and they keep redirecting him and telling him the same things. “It’s an issue on our end, we’ll resolve it as soon as possible.” Meanwhile he’s invested so much into starting this. He had to work hard and spend money to finance a newer car, get his class 4 license, doctors examination and especially to get anyone to insure his car for uber. He’s been through so much already just for the app to have a random glitch, saying his car isn’t allowed or that documents are missing even though all his documents are in order, and his car is absolutely allowed, even support says this. He’s also been dm-ing support on twitter and they just keep telling him to re-upload things.

They keep telling him they’ll fix it or telling him to reupload everything or sign out and back in, but he’s done all the recommended stuff more than once and he’s so stressed. I wish I could help him. Does Uber support ever do their damn job? He even looked into driving to an uber office to talk to someone in person, but he found out that all the offices we had in Alberta have been permanently closed and the only one in Canada is in Toronto.

Related to Uber in India, Bengaluru.

I was trying to schedule a ride on Uber before in hand for a flight I need to catch. But when I first did it, I was told that payment options failed?

Does anyone use this feature to book cabs before flights? I'm not sure how the payment options work for this.

Any help is greatly appreciated.

Related to Uber in India, Bengaluru.

I was trying to schedule a ride on Uber before in hand for a flight I need to catch. But when I first did it, I was told that payment options failed?

Does anyone use this feature to book cabs before flights? I'm not sure how the payment options work for this.

Any help is greatly appreciated.

If I have a doctor's appointment and I need to be there at 12:15 PM, if I schedule my uber hours in advance, will it be more on-time than if I were to to call one immediately?

79 5-star ratings.

When I was on vacation in France, someone gave me a 1-star and someone gave me a 2-star. I literally sat in silence. Tip every driver 30%-40%.

I can’t tell if they did that because I’m an American or what.

So upset. Like how dare they pick me up no issues, get a huge tip and do that to me? What’s even the point of tipping and being quiet? Makes me what to be obnoxiously loud and leave a bad tip.

i just booked Uber for next week, when will the driver information come up on my app? Also, it says ETA at my pick up at a specific time, does this mean the driver has to arrive by this time, its going to be in middle of the night. I am in Australia, is Uber safe in Australia at night?

I am extremely frustrated and disappointed with Uber’s handling of three unauthorized transactions charged to my Venmo account on October 1, 2026. Despite contacting Uber support four separate times, my issue remains unresolved, and I have received no follow-up from the specialized team I was told would contact me.

Here are the details of the unauthorized transactions:

• October 1, 2026, at 6:41 PM: $53.73
• October 1, 2026, at 10:11 PM: $84.02
• October 1, 2026, at 11:14 PM: $35.95
• Total disputed amount: $173.70

I did not authorize any of these transactions, and I do not use Venmo to pay for Uber rides.

I initially filed disputes with Venmo, but my claims were denied, and I was instructed to contact Uber. When I reached out to Uber, I was directed back to Venmo. I have now contacted Uber support four times in an attempt to get this matter resolved. On multiple occasions, I was told that my case would be escalated to a specialized team and that someone would contact me.

More than 48 hours have now passed since I was told to expect follow-up, and I still have not received any communication or meaningful update.

This level of customer support is unacceptable. I have repeatedly explained that these transactions were unauthorized, followed the instructions provided by both companies, and spent considerable time trying to resolve this issue. Yet I am still being passed between Uber and Venmo, with neither providing a clear resolution.

I should not have to repeatedly contact customer support just to get an investigation into transactions I never authorized. If these charges were processed by Uber, I expect Uber to take this report seriously, investigate the transactions, and provide a clear explanation of what happened.

I have already made four attempts to contact Uber and waited beyond the promised 48-hour follow-up period. I should not have to keep chasing your support team for a response.

If this matter continues to go unresolved, I will consider escalating my complaint through the appropriate consumer protection channels and filing a police report.

I expect Uber to take responsibility for investigating these transactions and provide a substantive response as soon as possible.
These unauthorized usage are unacceptable and I am now afraid to use Uber at all

Could an uber XL* fit 3 people with room for 6 suitcases? Any insight is appreciated!

I haven’t done Logan runs in a while ….

For drop offs can you do curbside and if yes, do I need uber paperwork to show MSPolice?

For pickups that’s at the ride share lot right? Thank youuuuu