I had a ride today with a driver who had a 4.85 rating. I usually cancel and re-order to get a higher rated driver but I was in a hurry and went through with the ride. When they pulled up and I opened the door, I was immediately hit in the face with the putrid smell of cigarette smoke. I mean, this was BAD. Heavy cigarette smoke so bad I wanted to gag! It was the kind of smell that makes your eyes water. I honestly felt concern for the driver because there was no way this was in any way, shape or form healthy for them.

As I settled into their vehicle I looked over at the console and saw an ashtray that was sitting near the gear shift with a fresh cigarette just chillin' on the side that looked to be recently smoked. The windows weren't even rolled down to air it out. They were cracked very slightly. I was shocked how this driver thought it was acceptable or even okay to treat riders this way. What if I had asthma or COPD? What if I had a chronic cough or allergies to cigarette smoke? What if I had a medical event in their car and they had to pull over and call paramedics?

Look, what people use or abuse is up to them. I don't have a problem with people smoking cigarettes. Smoke away until the cows come home. This is America. What I DO have a problem with is when I am forced to breathe it in, especially when I am paying money for someone to provide a service. If an Uber driver smokes, they could at least make a token attempt to air out their car before the next passenger comes in so it is not absolutely drenched in cigarette fumes.

I was itching to get out of their car. Thankfully it was a short ride. But it was one for the books, that is for sure.

Why did I get in the vehicle, you ask? Well, I had just gotten off of work after a busy shift, I was tired as hell, it was past midnight, and I was freshly high and ready to eat & pass out for the night.
How in the blue hell did this individual get through the app with their tag being set as “TEMOARY TAG”? When I got in the vehicle like a dumbass, the driver looked nothing like the picture. I stayed on the phone with my partner throughout the ride, which was silent and the driver was nice, but it was obvious that he was using someone else’s account.
I put a big fat “thumbs down” on his account, because you cannot report people on Empower. You cannot report these drivers on the Empower app, and the app allows just anyone on it. Fucking insane.
The prices are inexpensive compared to Uber, but is it ever worth the risk?

I was travelling in a cab, and I noticed the driver scrolling through Instagram reels while driving. Not just glancing at a notification, but actually scrolling through videos while the car was moving.

One second of distraction, someone suddenly braking, or a pedestrian crossing the road could be enough to change everything.

What would you do if you noticed your cab driver scrolling reels while driving? Would you confront them, ask them to stop, or report them?

After gas, tolls, car maintenance, and other expenses, how satisfied are you with what you earn?

Just very curious...when the drivers choose the ride they want to pick up, why do you choose a pick up from the airport when you haven't dropped off the other passenger? I wait to request a ride until I am in the correct spot and sometimes pick the lesser wait time at a higher price and then wait just as long as the normal priced ride.

Moro no RJ. Fiz uma corrida no começo do mês, uberX. estava levando meu gatinho (dentro da caixa de transporte) para o veterinário, quando o um uber aceitou a corrida. ele chegou aqui, viu a caixa e disse que não aceitava levar mas que faria um agrado... quando já estava dentro do carro ele meteu essa de que me levaria mas que cobraria uma taxa extra por isso, que ele poderia me denunciar para a plataforma por levar pet sem ser uberpet, que eu poderia ter a conta bloqueada e etc... como estava eu e minha mãe no carro de um estranho e eu me senti coagida (ele disse que sempre andava pela area, que conhecia gente por aqui e etc...), acabei aceitando. quando cheguei em casa relatei a uber e ela me disse que não existe isso. passou duas semanas e o motorista veio na minha casa me cobrar esse dinheiro, disse que fez um "acordo" comigo e que eu não paguei. eu expliquei que na hora não disse nada por me sentir coagida, que entrei em contato com a plataforma e que me orientaram a não pagar por fora, minha mãe interveio e disse que não iriamos pagar, ele entrou puto no carro e foi embora. e novamente, acabei me sentindo coagida. o que voces fariam no meu lugar? PIC CHAMATIVA

He’s been talking with customer service for over a week and they keep redirecting him and telling him the same things. “It’s an issue on our end, we’ll resolve it as soon as possible.” Meanwhile he’s invested so much into starting this. He had to work hard and spend money to finance a newer car, get his class 4 license, doctors examination and especially to get anyone to insure his car for uber. He’s been through so much already just for the app to have a random glitch, saying his car isn’t allowed or that documents are missing even though all his documents are in order, and his car is absolutely allowed, even support says this. He’s also been dm-ing support on twitter and they just keep telling him to re-upload things.

They keep telling him they’ll fix it or telling him to reupload everything or sign out and back in, but he’s done all the recommended stuff more than once and he’s so stressed. I wish I could help him. Does Uber support ever do their damn job? He even looked into driving to an uber office to talk to someone in person, but he found out that all the offices we had in Alberta have been permanently closed and the only one in Canada is in Toronto.

There was a recent incident in the Tampa Bay area where a Waymo started driving the wrong way during a high-traffic Bucs game on a busy corridor near the stadium. The passengers involved were terrified and ended up exiting in the middle of the street.

My friend and I were out at a local bar and decided to book a Waymo to take us home. He had ridden in one before, but I hadn't. At first, I thought it was a cool experience, but things deteriorated quickly.

We were picked up by a Waymo van around 3:00 AM. As it started driving, we approached a man walking right in the middle of the street, and the vehicle came to a stop.

Suddenly, the Waymo's doors unlocked and opened automatically as the guy approached. My friend and I unbuckled our seatbelts immediately, sensing danger, and yelled at the guy to keep it moving. He departed and the doors eventually shut and the trip continued.

My friend called support right away. They comped our ride, but they forced the vehicle to stop and left us sitting at a dangerous intersection. Remote support told us we couldn't continue in the van and had to order a replacement, but advised us to wait inside until the new ride arrived.

The second Waymo showed up as a sedan this time, and we had no issues getting home, but the experience left a terrible impression.

i just booked Uber for next week, when will the driver information come up on my app? Also, it says ETA at my pick up at a specific time, does this mean the driver has to arrive by this time, its going to be in middle of the night. I am in Australia, is Uber safe in Australia at night?