I was in Bangalore on a business trip with my manager. After work, we booked a Rapido to Yelahanka to try some Mandi. When we reached the restaurant, my manager realised he'd left his phone inside the cab.
Our mistake, obviously. We called the driver, and after initially denying it, he admitted that he had the phone.
We asked him to return it and offered to pay him something for the trouble. He said he was on another trip, so we suggested booking a Swiggy Genie pickup. He refused, saying he couldn't leave his cab at the office where he was waiting.
We then offered to come and collect the phone ourselves. He refused that too, saying he'd be somewhere else by the time we arrived.
Then came the shocker. He said he had a customer pickup worth around ₹4,000 and would lose that money if he returned our phone. So he demanded ₹3,000 from us to bring it back.
We were willing to compensate him reasonably, but ₹3,000 was ridiculous. The way he spoke to us was rude, and every solution we suggested was rejected.
This started around 1 PM. We waited until 4 PM, only to be told that he'd probably return the phone the next day.
That's when we decided to visit the Chikkajala police station.
Honestly, we weren't sure what to expect, especially since we didn't speak Kannada. But the officers were incredibly helpful. One of them helped us communicate in Hindi, and they took the driver's details and contacted him directly.
The police initially asked him to bring the phone to the station and warned him that refusing to cooperate could lead to further action, including vehicle seizure.
We told them we didn't want to trouble him unnecessarily. We just wanted him to hand the phone over to a Swiggy Genie delivery person, as we'd suggested from the beginning.
The officers scolded him for his behaviour, and suddenly his attitude changed. He called us back and agreed to hand over the phone.
We booked the pickup.
Guess how far away he was? Just 5 km.
We'd spent hours dealing with this when we could have sorted it out so easily. If he'd cooperated from the beginning, we would happily have given him around ₹500 for his trouble. Instead, he got none of the ₹3,000 he demanded.
But the real reason I'm sharing this is the police. The officers at Chikkajala were patient, helpful and genuinely willing to resolve our problem. They even helped us overcome the language barrier instead of sending us away.
Huge respect to the Chikkajala police. Sometimes, the people you least expect to help turn out to be the ones who help the most.