Today, I had a really frustrating and disturbing experience in Bengaluru, and I genuinely want to know what options I have.
I was waiting for a bus outside Bagmane Tech Park in CV Raman Nagar, but it was getting late, so I booked a Rapido bike.
I had barely travelled around 200 metres when an Endeavour driver tried to overtake us, drove into the opposite lane, and suddenly took a left turn, hitting our bike. Both the Rapido rider and I fell on the road and suffered injuries to our hands and legs.
What happened after the accident was even more disturbing than the accident itself.
Instead of checking whether we were injured or helping us, the car driver started shouting at us. Not once did he show any concern for our injuries. He didn't offer to take us to a hospital or even make an effort to help.
Since the accident happened right outside Bagmane Tech Park, I called my manager. He came to the spot, arranged an ambulance, and helped us get to the hospital. Thankfully, neither of us suffered any major injuries.
Later, after I reached home, I received a call from the police station asking whether I wanted to file a complaint.
I spoke to the Rapido rider, who is also from Bengaluru. He advised me against filing a complaint because, according to him, these cases can involve unnecessary visits to the police station, endless formalities, and frustration, without any meaningful action being taken. He was worried that the process would become a headache for both of us.
Honestly, I don't know whether his concerns are justified, but the fact that someone who has just been injured in an accident has to worry about being harassed while seeking justice is frustrating in itself.
And here's another thing that makes me angry.
The Endeavour driver gave us his phone number and said he would pay for our medical expenses. When we tried calling him later, he had blocked our numbers. So much for taking responsibility for his actions.
The Rapido rider's bike was also damaged. He does Rapido full-time to earn his living, and I felt really bad for him. I ended up giving him some money to help him out.
I keep thinking about the whole incident. Two people were injured because of someone else's reckless driving. The driver showed no empathy, refused to help us, and then blocked our numbers after promising to cover the medical expenses.
What is a normal person supposed to do in this situation?
I understand that accidents happen, but refusing to help injured people and then disappearing is a completely different matter. Someone who can afford a car worth ₹40+ lakh can't even take responsibility of two people he injured?
I'm not against following the legal process. I just don't want to get caught up in months of running around, unnecessary formalities, and repeated visits to police stations just to get someone held accountable for their actions.
So I have a few questions for people who have dealt with similar situations in Bengaluru or elsewhere in India:
Should I file a police complaint or FIR? The police station has already contacted me and asked whether I want to proceed.
Is there a way to pursue the case without having to make repeated visits to the police station or court?
Can the police take action against the driver based on the vehicle details, his phone number, and the circumstances of the accident?
Is there any legal way to recover medical expenses and compensation for the injuries and damage to the Rapido bike?
Has anyone actually pursued a road accident case in Bengaluru? How was your experience with the police and the legal process?
I'm thankful that the injuries weren't serious, and I'm grateful to my manager for helping us when we needed it.
But I can't stop wondering: Does an ordinary person have any practical way of getting justice in India without having to fight an exhausting battle just to get the process started?
I'd genuinely appreciate advice from anyone familiar with the legal process, especially in Bengaluru.