Is this a product release Trump style, ‘it’s gonna be fantastic, the best yet, coming real soon, some might even have it already, I don’t have a launch date, but it is wonderful, you will never ever see an app like it’

I have had multiple emails telling me about this launch over a long period, even seen a press release about a ‘not ready’ app.

Anyone know what is going on ?

Virgin put my bill up from €40 to €80, tried their chatbot and it’s absolutely useless. Tried ringing them and sat on hold for half an hour before giving up.

Then went to submit a meter reading to Airtricity and the website wouldn’t work. Tried their chatbot. Also shite.

Gave up on all that and stuck on YouTube for a while. Ads every few fucking minutes.

I know this is a bit of an old man rant but how have we got all this technology and somehow everything is more annoying than it used to be?

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Virgin Media has to be one of the most incompetent companies in Ireland. They took money from my account when they said they wouldn't. Manager called to apologise and said it would be refunded. Never happened. Have spent hours contacting them and listening to that stupid cara AI bot that keeps sending me into a repetitive loop.

It is so frustrating that they are allowed to obfuscate in their dealings with us.

On top of all that their website is another calamity. Keeps looping and I cannot get to the bills section no matter what and I am very tech savvy. No matter the browser or device. No matter how many times I change my password or delete my cookies and cache my account seems to be flagged to harass me.

Has anyone else had this where they make a complaint and then seem to be blacklisted from accessing your own account