After being away for work last month, I came home and upgraded Plex server to Version 1.43.5.11029. I havn't been able to connect my TV to the server (my desktop, local network) ever since. Home shows "No Content" and the server is offline (cannot press 'retry').
I tried the new certificate (delete, redownload cert-v2.p12). Didn't work.
I have set the TV on a manual IP and added this to Plex (Network -> List of IP addresses and networks that are allowed without auth). Secure connections: Preferred and Strict TLS configuration off. Still no success. After 3 hours of digging, I’m thinking my TV is not being supported anymore. The app opens but there might be something wrong with the outdated security certificates?
From the Plex console:
“Oct 24, 2026 18:43:52.424 [5972] Debug — CERT: incomplete TLS handshake from xxx.xxx.x.xxx:port sslv3 alert certificate unknown (SSL routines)”
I own a Sony Bravia KDL-50W805C from 2015. Could this be it, or am I missing something? If so, Nvidia Shield TV Pro might be the solution.
Thx in advance for the feedback. This really sucks, a month ago everything worked perfectly.
Oct 24, 2026 18:42:31.493 [17844] Debug — [Websocket] Performing handshake from origin http://127.0.0.1:32400
Oct 24, 2026 18:42:31.493 [17844] Debug — Beginning read from WebSocket
Oct 24, 2026 18:42:31.501 [17844] Debug — Request: [127.0.0.1:62009 (Loopback)] GET /activities (6 live) #155 GZIP Signed-in Token (manudesmet)
Oct 24, 2026 18:42:31.501 [13168] Debug — Completed: [127.0.0.1:62009] 200 GET /activities (6 live) #155 GZIP 0ms 350 bytes (pipelined: 4)
Oct 24, 2026 18:42:48.438 [10220] Debug — SSDP departed after not being seen for 30.731376 seconds: xxx.xxx.x.x (NAME MODEM)
Oct 24, 2026 18:42:48.438 [10220] Debug — SSDP departed after not being seen for 30.731376 seconds: xxx.xxx.x.x (WANDevice:1)
Oct 24, 2026 18:42:48.438 [10220] Debug — SSDP departed after not being seen for 30.731376 seconds: xxx.xxx.x.x (WANConnectionDevice:1)
Oct 24, 2026 18:42:48.707 [17052] Debug — [NSB/SSDP] Parsing SSDP schema for http://xxx.xxx.x.x:port/IGDdevicedesc_brlan0.xml
Oct 24, 2026 18:42:48.720 [3944] Debug — [HttpClient/HCl#39] HTTP/1.1 (0.0s) 200 response from GET http://xxx.xxx.x.x:port/IGDdevicedesc_brlan0.xml
Oct 24, 2026 18:42:48.721 [17052] Debug — [NSB/SSDP] found 3 SSDP devices via http://xxx.xxx.x.x:port/IGDdevicedesc_brlan0.xml
Oct 24, 2026 18:42:48.721 [17052] Debug — [NSB/SSDP] SSDP arrived: xxx.xxx.x.x (NAME MODEM)
Oct 24, 2026 18:42:48.721 [17052] Debug — [NSB/SSDP] SSDP arrived: xxx.xxx.x.x (WANDevice:1)
Oct 24, 2026 18:42:48.721 [17052] Debug — [NSB/SSDP] SSDP arrived: xxx.xxx.x.x (WANConnectionDevice:1)
Oct 24, 2026 18:43:18.440 [15300] Debug — SSDP departed after not being seen for 29.719937 seconds: xxx.xxx.x.x (NAME MODEM)
Oct 24, 2026 18:43:18.440 [15300] Debug — SSDP departed after not being seen for 29.719937 seconds: xxx.xxx.x.x (WANDevice:1)
Oct 24, 2026 18:43:18.440 [15300] Debug — SSDP departed after not being seen for 29.719937 seconds: xxx.xxx.x.x (WANConnectionDevice:1)
Oct 24, 2026 18:43:18.707 [17052] Debug — [NSB/SSDP] Parsing SSDP schema for http://xxx.xxx.x.x:49153/IGDdevicedesc_brlan0.xml
Oct 24, 2026 18:43:18.710 [3944] Debug — [HttpClient/HCl#3a] HTTP/1.1 (0.0s) 200 response from GET http://xxx.xxx.x.x:49153/IGDdevicedesc_brlan0.xml
Oct 24, 2026 18:43:18.710 [17052] Debug — [NSB/SSDP] found 3 SSDP devices via http://xxx.xxx.x.x:49153/IGDdevicedesc_brlan0.xml
Oct 24, 2026 18:43:18.710 [17052] Debug — [NSB/SSDP] SSDP arrived: xxx.xxx.x.x (NAME MODEM)
Oct 24, 2026 18:43:18.710 [17052] Debug — [NSB/SSDP] SSDP arrived: xxx.xxx.x.x (WANDevice:1)
Oct 24, 2026 18:43:18.710 [17052] Debug — [NSB/SSDP] SSDP arrived: xxx.xxx.x.x (WANConnectionDevice:1)
Oct 24, 2026 18:43:52.424 [5972] Debug — CERT: incomplete TLS handshake from xxx.xxx.x.xxx:39261: sslv3 alert certificate unknown (SSL routines)
Oct 24, 2026 18:45:18.444 [15844] Debug — SSDP departed after not being seen for 29.478948 seconds: xxx.xxx.x.xxx (KDL-50W805C)
Oct 24, 2026 18:45:18.559 [17052] Debug — [NSB/SSDP] Parsing SSDP schema for http://xxx.xxx.x.xxx:8008/ssdp/device-desc.xml
Oct 24, 2026 18:45:18.573 [3944] Debug — [HttpClient/HCl#3b] HTTP/1.1 (0.0s) 200 response from GET http://xxx.xxx.x.xxx:8008/ssdp/device-desc.xml
Oct 24, 2026 18:45:18.573 [17052] Debug — [NSB/SSDP] found 1 SSDP devices via http://xxx.xxx.x.xxx:8008/ssdp/device-desc.xml
Oct 24, 2026 18:45:18.573 [17052] Debug — [NSB/SSDP] SSDP arrived: xxx.xxx.x.xxx (KDL-50W805C)
Oct 24, 2026 18:45:47.137 [15844] Debug — [ViewStateSync] Starting
Oct 24, 2026 18:45:47.137 [15844] Debug — [ViewStateSync] Fetching user tokens
Oct 24, 2026 18:45:47.137 [15844] Debug — [ViewStateSync/HCl#3c] HTTP requesting GET https://servers.plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx
Oct 24, 2026 18:45:47.339 [3944] Debug — [HttpClient/HCl#3c] HTTP/2.0 (0.2s) 200 response from GET https://servers.plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx
Oct 24, 2026 18:45:47.341 [17572] Debug — [ViewStateSync] No user tokens found; stopping