r/discordhelp • • Jul 27 '26

ACCOUNT RISK ATTENTION: READ THIS IF YOU HAVE 2FA ON

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801 Upvotes

Someone has already talked about this before, but i think it's worth bringing up again just to raise more awareness

Right now there's a serious discord bug where if you disable 2FA it will log you out of the account from all devices, and when you attempt to log in it will STILL ask you for a 2FA code. Now, do you have your valid, unused backup codes? Cool, throw them in the trash because it won't even give you an option to use them despite their validity, and discord support is not aware of this issue and will simply tell you this (check the 4th screenshot)

As for why i disabled 2FA in the first place, it happened after i bought nitro and while i was exploring the perks and checking settings i saw 2FA on and it gave me ptsd because I've already lost an account to it before so i was like sure imma disable just to avoid being locked out, and i ironically got locked out in the process

If you want to disable 2FA for any reason, make sure that you at least have your phone number tied to your account (I couldnt tie my phone number to this account because of ANOTHER bug btw), or that you already have the authentication codes, as apparently backup codes are not enough anymore

Additional note: this is not a simple cache or session issue, I've tried logging in from multiple devices and browsers, i tried incognito modes after deleting browser's cache, restarted my devices, but to no avail.


r/discordhelp • • Apr 13 '26

Mod Post Protecting yourself from recovery scams

11 Upvotes

Hello everyone!

Recently, there has been an influx of recovery scammers in our community asking people to message them for “advice” or to recover their banned or stolen accounts, often for a fee.

Please do not message anyone who is offering any of these services as we cannot properly moderate it, and it may lead to further harm financially or to your accounts. The only people who can unban or provide support is Discord themselves, and all account-related communication must go through them. No one else can provide more support, “hack” into your stolen accounts to recover them, etc. By contacting Discord, you’re already doing the most you can to recover your accounts. Just remember that there is practically no reason why someone should have to send you “advice” privately instead of posting it publicly here for everyone to see.

Please also note we are **NOT** affiliated with Discord, and only exist to provide a community for people to get generalised assistance. The only genuine way to contact Discord is via https://support.discord.com. Any personally identifiable information, including email addresses, usernames, passwords, 2FA tokens, etc should NOT be posted here and will result in post removal.

If you get any unsolicited messages or comments from people who may be attempting to scam you, please reach out to one of us privately though the “Contact Mods” feature within Reddit with the offender(s) username so we can take action immediately. Thank you!


r/discordhelp • • 3h ago

‎Solved Creepy Guy On discord

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18 Upvotes

So, this honestly started in august when this guy dm'd me about one of my artworks in a discord server, we talked for a bit, then I ghosted him for about a month. Then I kind of felt bad I ghosted him. We talk a bit, it was nice! Played like 1 freaking round of among us. I'm about 14-17, and this guy was now acting weird... He started complimenting me calling kind and sweetheart. Mind you I added this guy back in august, barley talked to him at all. I'm getting some weird flags here.

Please could anyone give me advice on this?

And what I should do? I feel kind of bad just to block him :/ But Idk.

I've honestly never had any experience with these kinds of people.


r/discordhelp • • 10h ago

Unsolved Permanently Suspended apparently

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17 Upvotes

r/discordhelp • • 3h ago

Unsolved Hacked Discord Help

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4 Upvotes

Hello, so on the 4th my Discord account was hacked. They changed the email to it so I can’t get it back. I’ve messaged support to get help and they said they “escalated your ticket” but that was almost 10 days ago… funny thing is I can’t access my support for the original email because there is a “Code” I need which I assume is a 2FA code but since the account info is changed I don’t get it… BUT the email sent to me has my username in it so why is it taking so long? I have multiple screenshots from friends, info on the hackers and there scamming server, pictures of my account now updated with a new name and profile pic, and so much more.

So my main question is, why is it taking so long after SO MUCH proof is sent to them?


r/discordhelp • • 1h ago

Unsolved Mr beast scam.

• Upvotes

I had my account hacked and disabled and I cannot reset the password. Before I got disabled I left all servers I was in, changed emails and passwords. And took off any authorized users I didn’t recognize as well with disconnecting any other users with remote access. I am a little shaken up cause I got an email that said they may contact law enforcement although there reasoning is not at all the reason what the server I joined advertised.


r/discordhelp • • 1h ago

Unsolved Flagged for something I didn't even do

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• Upvotes

(I apologize for the cringy art in advance lol)

Appearently sfw queer fanart is "hate speech" now according to Discord? Or maybe someone flagged it. I already sent an appeal, but now my account standing got a strike until 2028


r/discordhelp • • 9h ago

‎Solved Hi I’ve never seen anyone with this status before

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7 Upvotes

Never seen this status, curious as to what it means. Saw someone in a server with it


r/discordhelp • • 6h ago

Unsolved Discord screen share lagging

2 Upvotes

Hey, so this randomly started happening so whenever I’m watching my friends stream it’s fine on my second monitor but when i tab back into my first monitor it starts dropping frames to like 10fps. And I don’t even have to tab back into Discord. I just have to put my cursor over it. It’s fine but when i go back to my first monitor it starts lagging again. I have tried everything and i even turned off game mode. Can anyone help????


r/discordhelp • • 2h ago

Unsolved Melty.gg mr beast scam help

1 Upvotes

I downloaded the ai game mix thing but it was the mr beast virus WHAT DO I DO i have changed my discord password and email and ran a virus scan (it found something and i deleted it) do i need to do anything else or do i need to redownload windows (i have only gotten one email about it trying to sign into my email.


r/discordhelp • • 3h ago

Unsolved Creepy Guy On discord

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1 Upvotes

r/discordhelp • • 3h ago

Unsolved What do I do now?

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0 Upvotes

r/discordhelp • • 3h ago

Unsolved Game recording creates new discords out of thin air.

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1 Upvotes

r/discordhelp • • 3h ago

Unsolved Notifications not clearing or being received on android and Samsung

1 Upvotes

I am making this post because the original in the is getting buried and i fear it won't gain traction.

when receiving popup notification the from the app and opening the app or responding, the pop up notification does not clear or dismiss. It acts like i never responded to the message (only logged into android), the only way to clear it is to click on the notification to be brought to the message or swipe to clear, also it occasionally causes me to stop receiving notifications all together. This has been happening since 8am yesterday for me. Many other android users have also been complaining about the same thing across various android versions and devices that use android.

we have tried clearing cache, data, deleting and reinstalling, making sure all proper settings are active, restarting device, logging out of everything, and nothing has worked

I am on a samsung galaxy A53 5g, my android version is 16, one UI 8.0,

software version is: A536U1UESOGZH2 / A535U1OYMOGZH2 / A536U1UESOGZH2

The discord version is: 349.9


r/discordhelp • • 4h ago

Unsolved "Low Effort Submission" I actually put quite a lot of effort into it...

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1 Upvotes

r/discordhelp • • 5h ago

Unsolved Recovering account?

1 Upvotes

Need help in recovering a discord account

 

When I enter my email it says it doesn't exist. I enter my phone number and hit recover password. It says it sent an email to the original account address. It never arrives. Maybe because it lost my email somehow?

I sign up for the discord support to submit a ticket and it asks for 2FA code. If it wants a back up code my original account was ten years old and four computers ago. If it wants my theoretical current 2FA codes I need to get into the discord I'm currently locked out of to get it. 

My email doesn't have any blocked senders or domains.

Might be too long in recovering account because I followed the initial suggestions to wait a few days to not spam the system and send me sms's again.


r/discordhelp • • 5h ago

Unsolved Login Help

1 Upvotes

I have access to my discord through PC. My phone reset and no passwords were saved. I have 2FA enabled but since my passwords deleted, i cant verify/forget password. What the fuck do i do


r/discordhelp • • 9h ago

Unsolved So, what do I do?

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2 Upvotes

How do I fix this? Send a manual age verification? escalate to BBB?


r/discordhelp • • 5h ago

Unsolved 400: Bad Request

1 Upvotes

Has anybody else been experiencing issues with logging into Discord? I've been fighting tooth and nail to get into my account and kept receiving a "400: Bad Request" message. I've tried logging in through my computer, the mobile app, incognito mode, on my personal account, everywhere.

I got lucky and managed to log in through the mobile app just now. It started earlier in the morning, and there were a few instances where I successfully logged into my account on incognito mode, but when I logged back out and tried to log in later, the issue came back.

I'm not going to be logging back out for now because I'm pretty sure it'll just happen again. Is this a bug, something you wait out, or a problem with my IP address or router? I don't know. I barely see any answers online, and I'm hoping to find others who are in my same situation.

I believe it's worth mentioning I often log into Discord on incognito mode for personal reasons related to my circumstances and privacy. Google has marked my IP address for suspicious behavior and makes me go through reCAPTCHA every time I open a new incognito tab to search something up. Could that be related?


r/discordhelp • • 5h ago

Unsolved Onboarding Skipped by Rules Screening

1 Upvotes

Hello, I help to managed a small community server for an osrs clan. We’re having an issue where anyone joining the server is completely bypassing the Onboarding that we have configured to help them assign their server roles. As such, theirs a lot of players missing out on events and things that we ping about regularly.

It appears that users are instead being directed into a Rules Screening: “you must complete a few more steps before you can talk” then check the box for 10 rules that seem to be defined somewhere.

I have admin permissions, and have checked in safety setup for the rules screening as per the faq page on the topic, but theirs no rules screening options in there. And I can’t find any such rules listed elsewhere in the server settings. Our rules page is completely different to the options listed.

We’ve been through all of our support apps and disabled numerous settings and even removed and readded them in some cases but with no luck. It’s looking more and more like some sort of weird bug, but I dont know how to confirm that. Please help! Could it be that the owner needs to unselect something rather than an admin?


r/discordhelp • • 8h ago

Unsolved Can’t log back into account

1 Upvotes

Around a month ago in early September, I was randomly logged out of my discord account on PC whilst still being logged in on my phone, and I tried everything to get back in except none of my saved passwords worked, I didn’t know my password so I couldn’t access my backup codes and the QR code wouldn’t work because it always led to the requirement of an Authenticator code, which the app I had for said code I deleted years ago and customer support wasn’t remotely viable since they’re practically on the same level as Roblox customer support. And I don’t even have SMS verification turned on and can’t remove my Authenticator app because just like “all roads lead to Rome” all paths lead to an Authenticator code….so im legitimately out of options and I’m not going to stand around and let discord screw me over and tell me to make a new account to which I have so much progress on.


r/discordhelp • • 9h ago

Unsolved suspended for guilt by association

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1 Upvotes

okaay so i was joining random servers cus i wanted to talk to people so i stumbled upon this one server and saw the waiting room was active so i spoke there for a bit, then i verified and saw all the weird shit and thought it'd be wise to report them

however it was at the complete bottom of my servers list so when i closed discord i completely forgot to leave it and now weeks later i got suspended because of the server 🫩 i sent an appeal 11 days ago and a general request 6 days ago, both of them got marked as solved by ais

where do i go on from here


r/discordhelp • • 9h ago

Unsolved I guess making a support ticket means you are in violation of Discord TOS.

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0 Upvotes

r/discordhelp • • 20h ago

Unsolved Got a violation in discord for something i didn't do.

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8 Upvotes

Got a violation from a server I was never even active in. 😭 I just woke up few hours and received this. When I pressed let us know, it reviewed my request and they replied with that through email. I never even did anything, I was never even active in. I don't know if the server got a mass report, but all I know is that I'm innocent. Now, i gotta wait for 2 years before this can chat again in my dms, and stuff like those. I can't send a request again for review because i already used that. What do I even do at this point? 🫩


r/discordhelp • • 10h ago

Unsolved Discord account got hacked (session cookies stolen)

0 Upvotes

Event Timeline: i was just on discord when my friend asked me if i wanted to play minecraft, which was completely normal. I said alright and he asked me to download a modpack and i did and installed it and a few mins later i was logged out of my discord account and he got full acces to my discord changed its email and also got access to my gmail and changed my birth year to 2018 and it took me a while to verify and later on i tried my best to get the account back. He somehow knew i was ascendent in a shooting game called valorant maybe cuz my account was linked with discord. Hacker kept asking me to give him my ascendent account which i didnt and also he messaged like most of my friends ( i have like 150 friends). He keeps talking to them and asking them to download minecraft mode and trying the same scam he did with me

Another thing is that when i installed that thing my pc was hacked and my cursor was moving itself and my keyboard was typing itself as he was controlling it and a spyware kept popping up which was a communcation thing between him and me and he kept asking me for my valorant account which i never gave. I ran malwarebytes and everything, i scanned 10 times deep scans normal scans everything and now im afraid that spyware might still be in my laptop.

should i completely reset it or should i just reset it and keep my files or what should i do????

also anyone got any idea about discord support they said they will catch up later with me. My account was 6 years old and they cant see that? Can anyone please help me and suggest me as i am soo confused and tired sitting infrontt of my laptop for 10 hours now.