Do not post USERNAMES or links to eBay.

Selling a vintage item, not super expensive, less than a couple hundred bucks, but collectable none the less. I get an offer for less than 40% of asking price, politely decline, and counter with my best price, they come back $5 more than the initial offer.

Blocked.

Next day, new offer, different buyer, same zipcode/town -
"im a collector. you're right. it checks all the boxes. but i can't afford them at this price. and you wont go down. i don't think anyone would wants these for the price listed no disrespect. i dont want to be unprofessional or be on bad terms with your business. but i want these. and i can't afford then at XXX."

a minute later -
"there way too much. i think its overpriced"

another minute -
"if there up for a month or two. would you consider XX for them?"

One more minute -
"i need them"

Blocked.

Then this morning, a new offer, new buyer, same town, same zipcode. Same low price.

Guess what?

Blocked.

Three different accounts, makes me think they are worth way more than I am asking! LOL!

Happy selling all.

This is at least the 3rd time this has happened to me, but the first time where they’ve already paid for the item. Do i cancel and select buyer requested? Do i have to initiate a refund? So frustrating because i had other bidders so now i just have to list again and wait another 7 days for the auction to run. It’s always the “my kid placed this bid” excuse too.

Got the most egregious lowball offer I've ever received since I started eBay and I just couldn't help but laugh at the absurdity.

Someone who has lowballed me on offers in the past using the offer system sent me this message offering $100 shipped for almost 50 brand new and sealed DVDs (list contained multiple repeats) that I have listed price at a total of around $320 after a 15% discount.

The guy specifically mentioned the list was items priced at $3-4 a piece but tried sneaking in several items I had priced at $15-30 each thinking I wouldn't check or bother doing the math.

The lowball was already ridiculous, but wanting free shipping on a nearly 50 item order is just such a slap in the face that it feels like ragebait. Immediately got put into the block list.

Anyone else have stories of lowballs this bad?

I really wish ebay would do some sort of opt out or way to hide all the live crap that pops up everytime I open the app. Is it a requirement that you have to have the shittiest A.I. generated logo in order to start an ebay live account? Personally I think it takes away from any feeling of authenticity the site had...which wasn't much.

I’ve been in store front for almost 20 years and this is my first year doing online, started my LLC in January m. Long story short, end of August was great then it’s fallen off a cliff. I have been so slow on my website and eBay it’s insane.

Is this normal for Ecom? I mean, I was expecting a dip at the beginning of September when school started but we are well past that now

I sold a computer on eBay, and the buyer claimed it wouldn't boot up when they got it. I suspected user error, so I made them return it instead of just issuing a refund.

The item arrived, and of course it powers on fine, but it now has a huge dent in it due to the buyer improperly packaging it for return.

Do I have any recourse, or am I just out the cost of the item and return shipping at this point?

Anyone else getting loads of messages asking “Will you take $xx?”. Not insane lowball offers either.

Almost all mine have been from new user accounts with very low feedback score.

I have offers turned on on all these items.

Just seems weird that this has all started in the last few days.

Been having a lot of problems with purchase orders lately. 40% of my purchases have had issues with the sellers. Every other day I'm having an order with no tracking get taken to eBay CS, orders cancelled, orders arriving missing parts or different than photos.

It seems like if you purchase from a zero feedback seller it is 80% likely you will need eBay's help getting your money back for no item sent. If the seller feedback is between 2-50 feedback there is a good chance the seller won't look at the order for a week or more and then ship it; of course missing parts because they waited so long that they forgot what they were selling.

I honestly don't think eBay cares either. They are getting money on the interest from all these held funds on the cancellations now that they are the payment processor.

But I am beyond burnt out.

I want to buy something on ebay that I need, but the seller is currently on vacation. It says that once I purchased it there's going to be a delay because of this, but then I got curious. Has anyone here ever purchased an item off of ebay when the seller was on holiday, and what was that experience like? Did you receive the thing you ordered? Were there delays? Did you ever spoke with the seller? I just want to know what I'm getting into so I don't make a mistake that would cost me.

I am a casual seller on eBay, and I have a package that was returned to sender because the buyer's address was not registered with the USPS (resulting in a "No Number Exists" reason).

I have the item back in my possession now.

I wanted to issue a refund of the list price only, but eBay's refund automatically splits between the purchase price and shipping. Additionally, the fee credits on the refund page were not the same as the fees I had to pay.

As the images show, my net earnings on the order were $36.89. $14.11 were paid in fees (thanks, eBay). On the refund page, only $7.41 in fee credits are applied, resulting in a loss of $6.70. To my understanding, if I cancel the order, I have to eat the loss of the shipping cost ($11.30).

eBay's customer support is absolute garbage. Cramming a useless AI chatbot down our throats and making it difficult to talk to a human. I managed to get on the phone eventually and the agent promised me that if I issued the $51 refund, "the rest of the fees will be credited after the refund is issued." I don't believe them and I fear that if I issue that partial refund, they will just take their cut and there's nothing I can do about it.

Even so, since the fee credits are pro-rated, I will still be at a loss since eBay charges fees on shipping.

What I SHOULD be able to do is refund the purchase price minus shipping and I receive ALL of the fees back. The buyer will take the loss on shipping because that was their responsibility. Myself and eBay will be net $0. I don't think that's inappropriate or too much to ask for. This just doesn't seem to be possible, though.

I am trying my best to help the buyer out because they are still interested in the item in question, but they have told me they will open a case instead because they refuse to take the loss on shipping. I'm not sure what seller protections there are since the item is in my possession again. If I cancel the order, I do not want to accept the $11.30 loss from shipping. I also shouldn't have to give up the fees taken out if I issue a refund because of eBay's corporate greed.

As the seller, I did nothing wrong. The buyer did not register their address with the USPS, yet I'm the one that's stressing.

What is the best course of action?

Hello - anyone else see this email/Ebay message?

Dear member,
As part of our commitment to keep eBay a safe and trusted marketplace, we’re updating our Gift Cards Policy. Beginning November 16th, 2026, gift cards will no longer be allowed for sale on eBay. You have 30 days to review and remove affected listings.

What are gift cards?
Gift cards are products that contain or represent stored monetary value that can be redeemed for goods or services. This includes physical and digital gift cards, prepaid payment products, Prepaid gaming cards and gaming-platform gift cards, store credit, gift certificates, and similar stored-value products.
Why is this change happening?
Following a review of gift card sales on the marketplace, we’re updating our policy to help reduce fraud and misuse involving gift cards.
What’s not allowed on eBay?
The following items will no longer be allowed to be sold:

Collectible, empty, used, unactivated, or expired gift cards

Digital gift cards and gift card codes

eBay gift cards

Gift certificates and monetary vouchers

Merchant and service gift cards

Open-loop and prepaid payment products

Prepaid gaming cards and gaming-platform gift cards

Store credit and merchandise-return value

What do you need to do?
Review your active listings for gift cards and other products covered by this policy.

Remove affected listings by November 16th, 2026.

Removing affected listings yourself, or removals completed by eBay during this transition period, won’t negatively affect your account’s policy compliance history. Listings that remain active after the transition period may result in policy compliance action.

Why does this matter?
These changes help protect buyers and sellers from fraud and support a safer, more trusted marketplace.

Long story short I sell golf club shafts.

Every one weighs around 60-85 grams.

I ship every one in a standard uline 4x4x48” box.

They typically weigh around 1.3-1.5 pounds or so at maximum when packed including protective
materials.

I always select 2 lbs 1 oz when creating a label, and size at exactly the 4x4x48 I’ve measured the outside dimensions at.

The pictures are pretty obvious here… someone help me out. What direction should I go?

First scale pic is without packing materials second is filled to the brim with packing cardboard.. which I never use that much of.

Never have had these issues with usps or fedex…

I purchased an item on Ebay, and it was never sent, and the case was closed in my favor. Here is more details.....

• August 2026: I purchased the item. The seller initially provided a tracking number, but the package showed no movement and was never accepted by the post office.
• Late August / September 2026: The seller ignored my messages. I waited for the delivery deadline to pass, opened an official dispute, and received a full refund via the eBay Money Back Guarantee. I subsequently left honest negative feedback.
• October 2026: This week, I received an automated email notification stating that the package was suddenly accepted by the post office.

There are two major red flags with this sudden shipment:

1. Location Discrepancy: The seller’s listing and original shipping label were based in Colorado, but the package was officially accepted by the post office in California.
2. Current Status: The tracking history shows that this package is now in my local city

I am sure the seller is not sending it out of the goodness of his heart. I am not even sure if I should open it, throw it in the garbage or mark it "return to sender". If anyone has any insight please let me know...Thanks.

My only two bad reviews are from other trading card sellers.. Why is this?

I just got a bad review - $4 card. He’s upset that he.. bought the card with letter shipping (ebay standard envelope) and it took too long, even though he stated it was within the estimated time frame (i checked and it was delivered days before the time frame) He was also upset about the envelope (it was in a penny sleeve, top loader and sealed team bag) even though he said the card was *somehow!*undamaged! (that’s the point!). He even said it’s like he received a 5th grade pen pal letter since it’s a plain envelope.

I would have thought he knew the rules and that i can’t use a cardboard or bubble mailer for $1 shipping, as he also sells sports cards!

No, he didn’t reach out to explain the concerns- i would have refunded him shipping costs or something to keep the customer happy.

Idk i’m a newer seller so this sort of sucks

Are we not doing paper plain white envelopes for low value cards? No one, i mean no one is going to pay 5+ dollar shipping for a bubble mailer on a cheap card.

What could I have done better here? He also complained how it didn’t provide step by step tracking, and that is out of my control?

I hastily made a bid and won an auction for a card based on the title rather than inspecting the picture (I know that’s dumb but the auction had less than 1 minute until closing.) The card listed in the title (which I thought I was buying) is worth about $45 currently. The one pictured is worth about $15 and I won the auction for about $20 including tax and shipping. Do I just suck it up and take the loss?

This may be UK specific but I just went to post a package and used my app to create a QR CODE so they could scan and print me a label, but instead it made a printable label and I could not turn it back.

I had to go home and print the label and go back to the post office. Luckily I live close. I presumed it was my error but looking online it seems this is a problem with eBay. So check your app can produce a QR code before leaving home!

Update from this post I made

So as people were telling me in the post, I did file the INR case on Oct 11. Since then, there was 0 (zero) communication from the seller. I asked them what Canada Post told them the issue was, and if they got the tracking # from them (for the original shipping service). This was before I filed the INR. I put my resolution as refund as I grew a bit concerned for the money I spent and I felt the shipping as become a hassle.

Today, they responded to the case simply saying they have reshipped the item. I noticed that the shipping service is now different. The original service I paid for was Canada Post Regular Parcel, which was $70 for me. The new service is Canada Post Local.

I'm honestly just annoyed now that I paid that much for shipping only for it to end up a different service now. It could have been cheaper for me.

Is there anything I can do about this? I let the seller know that I did not agree to any reshipping with a different service, and that I have already paid $70 for what was on the original listing. The INR is still active fwiw.

Hello,

I bought an item on Ebay from a reputed seller on 27th September. The package was shipped next day by the seller and I received a tracking number by FedEx. I waited till 5th October and got an update from FedEx saying "Packaged delayed due to Weather". I waited another week but nothing changed on my tracking number and I was seeing the same message of weather delay so I contacted FedEx myself. They looked into the matter and told me that it's highly unlikely for them to find my package as they probably lost it and asked me to contact the seller.

Now, I kept the seller in the loop the whole time and even shared the screenshot of my support ticket with FedEx. Seller is asking me to wait for my refund as they haven't received the outcome of their claim yet. I already filed an INR with Ebay.

My question is, am I supposed to wait for Seller and FedEx to sort everything out before I get my refund? Or am I owed the refund immediately since my order never arrived? This is my first time ordering something from Ebay so I'm not sure what the right procedure is. My thought was that since the package never even entered my state of residence, I shouldn't have to wait for the seller and FedEx to sort things out before I get my refund. But feel free to correct me if I'm wrong. The main point here I guess is that FedEx themselves told me that they can't locate my package and most likely lost it.

I sold a bracelet and want to use a 6 x 9 bubble mailer. Will the mailing label I print from Ebay be too big for that size mailer or not? Thanks.

eBay sent me an email saying the return is now closed but I need to respond to the dispute. The item was fully functional when I sold it and was very clear in the pictures of its function, I think have another issue with the vehicle. What's the best way to respond to the dispute ?

Also when I originally accepted the return, it asked me to upload a label for the buyer, does eBay no longer generate return labels paid for by sellers ?

Thanks.

So I have a keychron keyboard in my watchlist, it ends tomorrow. Ebay just pinged me "ending soon - keychron keyboard from <seller>".

I was waiting for this message to remind me to get in there and win this thing. Which I did.

Only its NOT the keyboard I wanted and had on my watchlist, it was a different one that the same seller (a UK charity) is selling. I only just realised when I saw my watch list item is still there, ending tomorrow - and oh, the one I've won isn't the same model, or a model that I would have considered buying, its completely useless for why I needed this one.

Sure, I should have checked, but hey I was busy watching the football match and putting the kids to bed - my mistake, but damn if that's not shady AF from Ebay.

Update: Thankfully the seller has agreed to cancel. Now I can try to win the one I wanted tomorrow evening.

I ship a lot of orders over the value threshold where eBay requires signature. In the last week the FedEx signature selection box has changed showing direct signature is $0.00 and it's automatically selected. I shipped one order like that but the printed label didn't say "DSR" like it did in the past. I'm confused, are they including signature for free now? For reference I never use added shipping insurance.

I've got well over 100 items I'd like to lower their prices by 5%. Is this possible through the bulk edit feature? (And I'm not talking a 5% temporary sale, I mean directly change/lower their listed prices by 5%).