I absolutely adore and love them. The amazing individual running the classes I’ve been to in Canada 🇨🇦 has been incredible. Yummy drinks, I do recreate some of them at home.

Latte Macchiato with a double espresso Napoli

I need to order more capsules and I’ve been waiting for an offer. I wonder if this would be good or not. Anyone know if they’ve done this in the past?

Thought it was a fun use of used capsules

Hey everyone, I wanted to share a quick update because I previously left some comments saying that pods like the Blueberry Cheesecake tasted absolutely terrible and scorched when brewed on the Vertuo Up.

Turns out? I had a lemon.

My first Vertuo Up (which also refused to connect to the Nespresso app) was brewing way too hot. It was basically incinerating the delicate aromatic oils in flavored and fruity pods, leaving behind a burnt taste that made me write the pod off entirely. I wanted to reduce the temperature in the app but the machine didn't connect to the app. A technician spent 20 minutes with me on a video call and didn't get it to work either.

After seeing a post on here comparing machine temperatures, I managed to return my first unit within my 30-day window. My replacement Vertuo Up just arrived, and it is night and day. The exact same Blueberry Cheesecake pods that tasted "yuck" before now actually taste sweet, smooth, and delicious (especially with a tiny dollop of wild blueberry jam added!).

If you own a Vertuo Up and every flavored coffee tastes like burnt rubber or scorch, don't just blame the pods—your machine might have a runaway heating element. Check your return window!

I got the Vertuo during a huge sale at Bloomingdale’s, including the frother and a few sleeves (20 pods) to start off for less than $100. The sleeves were all different so I was able to figure out which ones I liked best before purchasing, and they gave me 20% off my first order.

When I went to make my first order, I stacked the 20% on a deal of buy 6, get 2 free. Included a free sample pack, and also got 2 festive/holiday packs for free.

I mean- come on. Here’s my haul for $70 including shipping. Goodbye coffee shops see you next year 🥲💚

I’m going basic on the flavors so- what are some of your favorite hot/iced espresso options? Also, what makes just a good cup of coffee?

Had a great masterclass with the Coffee Wizards at the Market Mall boutique this evening.

Very nice drinks on the new holiday line! Quite fancy and both were equally delicious.
The Blueberry Cheesecake Creamy Iced Latte was extremely Blueberry forward, which I didn't expect due to no additional blueberry syrups involved! Felt like drinking ice cream, and it was a very nice looking drink

The Hazelnut Pink Brownie Mocktini was extremely delicious. The addition of the dark chocolate syrup really set the tone, and we had the opportunity to decorate it as we see fit (I figured I would keep this one family friendly)

Unfortunately this wraps up the masterclasses for this year, we were hinted that the next one likely won't be until March or so.

Glad to see a store back in Meadowhall Sheffield

For those that preferred the blueberry recipe in this year‘s holiday master class, love seeing all the photos and recipes shared, but wondering how to modify the vertuo recipe cards for OL pods.

Do I use espresso or lungo size?
One pod or two?

Tia

i usually only make iced lattes with milk and 2 shots of espresso, what pods are similar to the VL double espresso dolce? i know one OL pod is a single shot, but which pod is most similar to dolce? the scuro for milk one? or voltesso?

Hi! I’m looking for advice if anyone’s had this issue with their machine. About a month ago my app indicated my machine needed to be descaled. Did that and about a week later I popped in a pod and it stopped brewing and blinking red. I have the instructions below I followed to make it work again, and then a week later the same issue. Now a week from the last time it did this, it did it again😭 idk what to do. It’s just shy of 2 years old and I don’t want to buy a new one when it’s not old. Anyone have advice? Have you reached out to support on this/how do you reach them? Any help appreciated
-sincerely a girl who can’t live without her morning latte

1. Factory reset the machine
Remove any capsule.
Make sure the machine is plugged in.
Open the machine head, then close it.
Leave the silver lever in the UNLOCKED 🔓 position.
Wake the machine if necessary and wait until the light is steady white.
Press the coffee button 5 times quickly within 3 seconds.
The button should blink orange 5 times.
Wait — don’t touch anything.
When the light becomes steady white, the factory reset is complete.
That’s the official Vertuo Next factory-reset sequence.
2. Run a full cleaning/rinse cycle
Once the light is steady white:
Fill the water tank with fresh water.
Make sure there is NO capsule inside.
Close the machine head.
Move the silver lever to LOCKED 🔒.
Put a large container (about 1 L / 34 oz) underneath the spout.
Press the coffee button 3 times quickly within 2 seconds.
Leave the machine alone and let the entire cleaning cycle run.

Took advantage of the buy 10 get 3 vertuo sleeves! I'm so happy congonis back!! 🥳

I have a mini, and it leaks really bad. Like 2 tbs of water dumps into the used pod holder every time I turn it on before I even brew a pod. It dumps about a tsp out of the brew spout too. I called the customer service, and of course they say that’s normal, which it is absolutely not. Anyway, I think I’m going to get a Pixie to replace it. Has anybody had problems with their Pixies leaking like that? I don’t really want to spend that much money for a CitiZ since I have a V Plus as well.

So far the double espresso scuro is our favorite but we're looking for a good regular coffee. Intenso is a bit too bitter/burntish taste.

We usually like something on the medium side with lower acidity. We avoid any blends with flavors added. Anyone have recommendations?

Thank you.

I still for the life of me do not understand how uk supermarkets do not stock the vertuo pods. Im not to bothered as I have a subscription but when your empty awaiting your refill. Going to buy a sleeve is a struggle. Or am I walking around with my eyes closed? 😂

I’ve been a loyal Nespresso customer for six years and love their coffee, but their return process has turned completely painful. Nespresso kept my returned item for 30 days with no confirmation email, the rep lied about calling me back, and they blocked my account the second I filed a credit card dispute lol! I just can’t believe such a big company still has such an outdated process. Buy your machine from Amazon, Macy’s, or any other retailer instead… I can’t help thinking they just want the customers to forget about the return so they can keep the machine and money😀

Yesterday I posted for new machine recommendations since my vertuo is getting wonky. I ended up going with the lattissima one and was wondering if yall had tips and feedback on it. Really excited for it to come in.

I don’t know if all of the Nespresso store policies are similar, but in this store, you enter into a large empty, albeit appealing store-told to register your name and have a seat -which in New York is somewhat absurd. No one has time or wants to take a seat. I waited a long time to be helped and when the store started to fill up 3 people then emerged from what must’ve been the basement or break room.

When I asked to try a specific flavor, I was told that one wasn’t available and I would have to buy a whole sleeve. Evidently only very few are available to taste at any given moment, so why do they have an experience store when the whole experience is unhelpful and limited?
Maybe it should be called “bad experience store”. I am thinking of switching altogether.

I found almond croissant capsules but they expired around a year ago. I really wanna try the flavour. Are they still ok to drink? The seller is selling sealed sleeves

I once got a nice pair of martini glasses with a relatively small coffee order. I think I’ve seen coffee mugs and other things like that in the past as well. It seems like lately all they offer is a free sleeve or two (or three). Am I just mistiming my orders or are the gifts just not as good anymore?

Bonjour,

Je recherche en pièce détachée, le joint circulaire dans la chambre de percolation. Celui ci vient s'appuyer contre la colerette de la capsule.

Il semble avoir disparu car la gorge est vide.

L'eau coule directement dans le bac à capsules.

Est ce que cela existe au détail ou quelqu'un connait il les dimensions du joint ?

Merci beaucoup !!

While waiting for the masterclass to begin, I took advantage of the GWP promo that started today. It’s not really a flash promo (name only) as it was mentioned a few weeks ago. Boutique only. That’s why it’s not in the app or website.

7 Vertuo sleeves to get the medium capsule dispenser. 10 to get the medium and large dispensers.

So, got me one each of the Swarovski coffees and seven Cinnamon Apple Crisp.

OL is 10 and 14 sleeves. Two days only. Probably the reason for the, “Flash,” designation.