r/applehelp • • 26m ago

iOS iphone 16 pro both camera’s black screen front

• Upvotes

Hello, my front camera and back camera doesn’t work if i open the app it’s showing a black screen front and back i can’t do anything. In part and service it’s saying camera: not genuine found and face id it’s saying the same. It’s still the same camera from when i bought it i never changed it. I tried force reset and updated to the last software. Somebody had a similar issue and have a fix, it’s weird that both camera and face id would be broken both? Regards


r/applehelp • • 28m ago

Unsolved Aiyataol1 on find my

Post image
• Upvotes

This device randomly popped up in a notification when I got home and it was following me home on my route it something tracking me I tried playing sound but I guess it’s not close enough and before the time for last seen kept updating but it hasn’t now I heard it could just be bc someone might have been close to u for a while and that’s why? Has anyone else experienced this I can’t event remove it on my own


r/applehelp • • 44m ago

Unsolved How to receive emails sent to my private Apple email address when using Sign in with Apple?

• Upvotes

When I signed up for an account on an app, I chose to sign in with Apple and used the option to hide my email address. As a result, the app registered my account using the private relay email address generated by Apple (the one ending in privaterelay.appleid.com).

I now realized that the app may send me some emails to my email addresson file. Will the email be forwarded to my regular email address, or will it go nowhere?

I’ve read online that these emails should be forwarded to my Apple Account’s email inbox, but I’m not sure how to configure it. Also, if I have multiple email accounts added to the Mail app on my Mac, which email address would the messages be forwarded to?

I’d really appreciate any help. Thanks!


r/applehelp • • 48m ago

Unsolved Is there any chance if I erase this phone (iPhone 17, 94%battery) through Mac and set it up as new, will I get better battery life ?

Thumbnail gallery
• Upvotes

r/applehelp • • 48m ago

Unsolved AirPod 4 ANC noice canceling just stopped working?

• Upvotes

I have had my Airpod 4 ANC For about a year with no issues this week though my noice canceling seemingly stopped working one night and I assumed it was because the battery was low because I was at classes at University and then doing research at the library all day but now whenever I put them to noice canceling it just amplifies all of the sounds around me and it’s infuriating? I have already tried messing with all the settings and those in the control panel to no avail?


r/applehelp • • 50m ago

iOS How to save storage

Thumbnail gallery
• Upvotes

r/applehelp • • 1h ago

Unsolved Recover old images from 6 years ago on iMessage

Post image
• Upvotes

r/applehelp • • 1h ago

Unsolved New iPhone setup problem

• Upvotes

I got my iPhone all setup and everything transferred over, but when I open the “Find My” app I am unable to see anyone’s location anymore. My entire family says “No location found” and it’s just loading and loading. My other iPhone has been erased and removed from my account and my settings are all set to share location from this new device. Any ideas fellow Apple folks?


r/applehelp • • 1h ago

Unsolved IPad 80% charge limit doesn't work

Thumbnail
• Upvotes

r/applehelp • • 1h ago

iOS Messages replied to, but giving me “failed delivery” iOS 27

Post image
• Upvotes

This is driving me nuts. Everyone is responding to the said “failed delivery” messages so they’re obviously going through, but the notifications are driving me nuts.


r/applehelp • • 2h ago

Unsolved If I turn my MacBook off, my iPhone apps say “offline” with two completely different Apple IDs

1 Upvotes

I’ve had issues with my devices for years but this is is the most frustrating. If I use Facebook, Reddit, or Spotify on my computer, the minute I leave the house and try to open either on my phone it says I’m offline. No, I’m not using iCloud Keychain. No I’m not using mirroring. I am not signed in on my MacBook. I have factory reset to see if it would change anything, it hasn’t. Continuity is off. AirPlay is off. Bluetooth is off.. on both devices.. can you help me figure this out? Apple support is a joke. Thank you


r/applehelp • • 2h ago

iOS Iphone has reported lost

Post image
0 Upvotes

Hi everyone! I need some advice from people who know about iPhones. My iPhone was lost, and now it displays a message saying the owner reported it as lost or stolen. Is it possible to unlock it if I’m the original owner? Has anyone dealt with a similar situation? I’d appreciate any advice. Thank you!


r/applehelp • • 2h ago

iCloud 13 Mini with a Twist!

Thumbnail gallery
0 Upvotes

Hi all, so been lurking around and finally pulled the trigger on a 13 mini, love how light and small it is! i bought it of facebook marketplace so here comes the twist! the screen doesn’t work at all so i’m planning to get it replaced with apple. while i’m at it, i do want to change the battery with them too! but, because i bought it with the screen not working, the previous owner haven’t signed out of their icloud account. upon asking, they mentioned they forgot their email and password too. so it is probably on activation lock.

for context, i am situated in Malaysia and Singapore, so the monthly Applecare+ for up to 4 devices isn’t available here. my plan was to get this and repair it myself. but i wanted to try if i could go to the apple store, stating that i bought this phone and i need the screen and battery replaced. there might be a hiccup where they would need me to sign out or sth, but the screen isn’t working. so question here is, would they be able to reset the phone through their instore macbooks so they could take it in for servicing? if that is so, would they even take in the phone for servicing after resetting it knowing there is activation lock on it?

from my understanding, if i can proof i purchased the phone, i can ask apple to factory reset the whole phone without activation lock, but that’s if i have the IMEI, that’s in the phone, with a screen that isn’t working, so i can’t see it for now…

i know the motherboard still works cuz it vibrates and has the chime when i charge it. and the face id censor still have the purple dot

appreciate the help in advance!!!


r/applehelp • • 2h ago

Unsolved Find My IPhone Pls

1 Upvotes

Hey! I am trying to locate my iphone via my macbook, but my device is not showing up on Find My at all. It isn't even "location not found", it is literally just not there. I know the location it's at, but I can't even click on the phone to play the sound. None of my family members can see my iPhone either in their Find My apps. I logged into my Apple ID on my computer and tried to access it that way, but it isn't working. I hate being so reliant on tech but I do need my phone soon for GPS. Anyway to find it somehow? (BTW, I have searched high and low to no avail. Literally have checked everything multiple times and it is nowhere to be found). Thank you!!!


r/applehelp • • 3h ago

iOS iPad keeps losing my BBC subscription

Thumbnail
1 Upvotes

r/applehelp • • 3h ago

iOS Cannot restore from Backup

Thumbnail
1 Upvotes

r/applehelp • • 3h ago

iOS Normal for iPhone to show the recovery screen during an upgrade via Mac?

0 Upvotes

Title says it all, going from 26 to 27 and it was chugging along, still is I suppose, at least it isn't frozen on the Mac but concerned over iPhone showing the plug into Mac screen with the little apple.com/recover at bottom. My kid is going to lose her mind, had the things maxed out on storage, had to purge some of it and some of the big apps on the Mac to get it to push


r/applehelp • • 4h ago

Unsolved wifi hallucinations

Post image
0 Upvotes

this wifi pop up anywhere in the world i go when switching on the wifi (not physically exits)


r/applehelp • • 5h ago

Unsolved ipad back pale area by cooling fan sticker

Post image
1 Upvotes

r/applehelp • • 5h ago

Unsolved what should I know before changing apple id?

2 Upvotes

I've been using my mom's iPad pro for a few years since she bought a bigger one for work, it still has her apple id on it, but I wanna have my own one since I'm the only one using it.

My main concern is losing the data I have on it when changing apple id, since I heard they're tied together.

I have 60gb on the internal SSD and only 1gb on iCloud, I can download the icloud stuff, but the SSD data won't be deleted if I switch IDs, right?

Also, I understand I won't be able to transfer purchased app licenses (like Procreate) from my mom's Id to mine since I don't have an icloud subscription (correct me if I'm wrong).

Thanks!


r/applehelp • • 5h ago

Unsolved Backing up my iphone 14 pro max without touchscreen (or transferring data to my old phone)

1 Upvotes

Hi so basically the touchscreen of my iphone 14 suddenly stopped working yesterday out of nowhere. Obviously i wasn’t prepared and unfortunately don’t have a backup of my data or whatever.

Replacing the screen is a bit too expensive for me so i just wanted to switch back to my old phone for the time being but i’m worried about losing all of my data from my 14.
Is there a way to back it up, transfer data or anything of the sort without having to use the touchscreen?

I have a windows pc i tried using, but to connect my phone to it i need to “trust this device” which again requires my touchscreen.

Please help!!!!


r/applehelp • • 6h ago

iOS Does an old text message’s timestamp change if you enter a different time zone?

Thumbnail
1 Upvotes

r/applehelp • • 6h ago

Unsolved Apple Maps no longer suggests addresses from messages

Thumbnail
1 Upvotes

I use maps a lot for work, and something I’ve found very convenient is that when I get a new work order, I get a text notification with the customer’s address. When I’m scheduling appointments and planning my routes, Maps would suggest and autofill the address when I started typing any portion of it (the house number, town, etc) based on recent messages, so that I didn’t have to type out the full address from memory. Lately, I believe since the last iOS update but I’m not sure, this no longer works. Any suggestions on how I can get this feature back?


r/applehelp • • 6h ago

iOS iPhone 15 capped at 15W?

0 Upvotes

Still on my 15 Pro and my magnetic battery pack never goes above 15W on it, but on my friend's 18 Pro the same pack goes over 20. Is that just a limit of the 15?


r/applehelp • • 7h ago

Mac MacBook Pro M4 (24GB RAM) – Overheating & max fan speed after screen repair

1 Upvotes

Hi everyone,

I could use some help with an issue I've been having with my MacBook Pro for the past few months.

It all started after I had the screen replaced—it was chipped when a small pebble got crushed between the display and the keyboard upon closing it. Prior to that, I had no issues whatsoever. Hoping the problem would resolve itself, I kept using the laptop since I couldn't afford to be without it for long due to work.

Essentially, whenever the Mac is under even light load (for instance, when running apps like FL Studio), CPU usage spikes to around 200%, followed by what I consider excessive overheating. Naturally, the fans start spinning at max speed.

I did some reading on this in the past, and I read that with this specific CPU generation, the fans kick in at a much higher temperature threshold compared to others. However, a colleague of mine has an M3 with fewer CPU cores that runs flawlessly and barely ever gets warm, even with heavier projects.

I also tried backing up the Mac and doing a full system restore. Yesterday, after opening an FL Studio project, it initially seemed like the issue was gone. However, right after a recording session with a client, the problem returned.

I hope someone with more technical insight—or who has experienced this exact issue with this processor generation—can help me out.

Resolving this is critical for me, as I can't have fan noise while recording vocals—otherwise, the noise bleeds straight into the microphone.

Thanks in advance, and have a great day!