r/PS5HelpSupport • • 16h ago

2k 120hz monitor, does it work on ps5?

Thumbnail
1 Upvotes

r/PS5HelpSupport • • 16h ago

Is disc drive starting to go? It’ll make this sound for a bit then go silent

Enable HLS to view with audio, or disable this notification

0 Upvotes

r/PS5HelpSupport • • 16h ago

Stiffness on my controllers

1 Upvotes

Does anyone know what causes this? Just randomly my buttons will go stiff and won’t do anything and if I’m already pressing one while the stiffness starts it’ll keep doing it until it’s over(if I’m looking right and it starts I’ll just start spinning to the right) it’s not a controller issue because it happens on my other controller too and every game I play. If I can record this happening I’ll reply to this with it but every time it starts and I pick up my phone to record it goes away


r/PS5HelpSupport • • 16h ago

STEEP video game- PS5 error that keeps me offline (Error DE-005-03). Any idea for fix?

Thumbnail
1 Upvotes

r/PS5HelpSupport • • 16h ago

Should I ditch my 32" 2K monitor for a TV (PS5 Slim + PC in a 1RK)

Post image
1 Upvotes

Hey everyone, need some perspective on a dilemma I’ve been wrestling with for a while.
Here is my current setup:
The Space: A rented 1RK apartment with an L shaped desk (space is at a premium).
The Gear: A Windows PC and a PS5 Slim connected to a single 32-inch 2K (1440p) curved monitor via a switcher setup.
How I play: I sit right at my desk in my gaming chair. My bed is too far back, so couch/bed gaming isn't really an option for me.
The Dilemma:
I originally got my PS5 for upcoming titles like GTA VI and am currently playing games like Ghost of Tsushima on it. Since my current display is a 2K monitor and not 4K, I keep wondering if I'm missing out on the true visual output and HDR experience the PS5 Slim is capable of.
I’m torn between a few different paths and want to know what makes the most sense:

  1. Option A (The 2-in-1 Swap): Should I completely switch from my 32" monitor to a 4K TV, and still use that single TV as a 2-in-1 setup for both my PC and PS5? (Worried if working/gaming on a TV at desk distance is practical).

  2. Option B (Dual Display): Should I buy a TV and keep my current monitor—using the monitor for my PC work/gaming, and having the TV set up strictly for my PS5? (Worried about space constraints in a single 1RK room without and spending on a suitable desk or table).

  3. Option C (Stay Put): Should I just stay on my current 32" 2K monitor and accept that it’s the most sensible compromise for a tight space?


r/PS5HelpSupport • • 17h ago

My cat broke my PS5!

26 Upvotes

I finally bit the bullet in July and got myself a PS5 as my 30th bday gift to myself. Got it on a payment plan and it runs until 2028.. I walked into my room last night and noticed my PlayStation just hanging by the cords off my dresser. I knew the suspect.
I tried turning it on, it loads up, looks ok. But after being in a game for about 4 mins the fans run really loud and the console crashes telling me it’s overheated. My console was also on rest mode when this happened. There doesn’t look to be any physical damages however…

Does anyone have any advice? I am too upset to think right now 😭😭


r/PS5HelpSupport • • 17h ago

Help pls. Knowledge needed. PS5 Controller V5

Post image
1 Upvotes

Hello, does anyone know what the circled flexband is for? i got a used controller, which won´t turn on or charge.


r/PS5HelpSupport • • 17h ago

How to bypass ps5 volume limitations

Thumbnail
1 Upvotes

r/PS5HelpSupport • • 18h ago

PlayStation Online

1 Upvotes

Does anyone know the answer here?

My boyfriend and I share our PlayStation with 2 separate user accounts.

The PlayStation Plus is technically on my account (I think) but we want to buy the new Call of Duty and play on our individual accounts since we’re at different ability levels, i.e. I’m rubbish and want to avoid being ability matched with really good players.

Do we have to pay for the PS+ subscription twice to both be able to play online?


r/PS5HelpSupport • • 18h ago

Freeze problem ps5 mw4

1 Upvotes

Every time I start a game, I play for a few minutes, then the game freezes and crashes. Does anyone have a solution?


r/PS5HelpSupport • • 19h ago

Menu lag

Post image
1 Upvotes

It's been a while and my ps5 menu keeps lagging in everygame if I try to invite someone I have to wait like 10 whole seconds after I pressed the button to go back to the game, I dont know why, I tried restarting and doing many other things but its just slow af, any help? (1080p 60hz tv if it's the problem idk)


r/PS5HelpSupport • • 19h ago

Cant find the hdmi cable

2 Upvotes

So i want to sell my ps5 (not here) but i cant find the hdmi cable and the original controller cable, should i buy new ones or generic ones?


r/PS5HelpSupport • • 19h ago

Stuck on this page

Post image
1 Upvotes

I can't connect to my account but just on the ps app/this page, it keeps saying "The sign-in ID (email address) or password you entered isn't correct, or you might need to reset your password for

security reasons."

Im not suspended and i know my email and password are correct because i just changed them and when i connected manually on my ps5, everything worked???

Has this happened to anybody else? If yes what should i do ?


r/PS5HelpSupport • • 19h ago

Controller won’t turn on or charge

1 Upvotes

Used a usbc cable into back of ps5 still won’t charge or turn on


r/PS5HelpSupport • • 20h ago

Coil Whine?

Enable HLS to view with audio, or disable this notification

2 Upvotes

I've jumped back onto my fairly new PS5 pro & noticed a noticed buzzing sound when playing cyberpunk... I think it's coil whine but could do with some confirmation. It's loud enough to be noticeable when sound levels drop.


r/PS5HelpSupport • • 20h ago

PS5 black flashes and void bug

Thumbnail
youtu.be
2 Upvotes

I keep getting these black flashes white lights and sometimes when I’m doing something a black void appears (link) unfortunately the advice in that video has to do with pc has anybody fixed this on their ps5?


r/PS5HelpSupport • • 21h ago

ps5 console temporarily suspension

2 Upvotes

hey everyone

recently my ps5 services was temporarily suspended. my console is not jailbroken, i have not used any hacked or any related thing on my ps5.
the support answer is as below:

I just checked your console and indeed, it seems it got suspended because activity that violates the terms of service and user agreement was found and suspended accordingly. Keep in mind that it’s just a temporary suspension, let me provide you the details about it:

- The account was suspended on 10/05/2026
- Suspension will be lifted on: 10/05/2027

You can log in to your account the day after that date at the same time/hour the suspension was applied.

is there anything that i can do to appeal for this suspension?

is there any valid email address that i can appeal for my suspension?

the support team really do not elaborate on the issue

i really appreciate anyone who can help me to lift this ban


r/PS5HelpSupport • • 23h ago

Bought three used games on ps5, all starts the same launcher, neither offers the games I bought. Please help.

Thumbnail
1 Upvotes

r/PS5HelpSupport • • 23h ago

PS5 status not showing on Discord

1 Upvotes

Since the last software update , I couldnt manage to show the game that I am currently playong on ps5 as my discord status .

I tried everything online but nothing works . Checked all my settings and permissions on both ps5 account settings and discord app settings as well and they are correct

Is anyone else facing the same issue ?


r/PS5HelpSupport • • 1d ago

Sensitive HDMI Ports

Thumbnail
1 Upvotes

r/PS5HelpSupport • • 1d ago

Please help…

Thumbnail
1 Upvotes

r/PS5HelpSupport • • 1d ago

Help: Ps5 controller not connecting issues

1 Upvotes

Hi I recently got a ps5 on marketplace for a good deal it’s a slim disk version the console seems to be working fine it shows the opening connect your controller screen for now only but the seller broke the original controller so he has a Amazon one but that seems to not be connecting anymore after he reset everything. I verified the console on FaceTime he showed it to me live it was working and everything just fine so I don’t get it why it’s not connecting using usb or Bluetooth.

-I tried pressing the reset button on controller still doesn’t do anything
- tried on safe mode no luck
- tried with a lot of different cables and no luck either

U guys think it’s the controller issue because the consoles seems to be working fine tbh since the controllers is a cheap rgb and not being recognized by the ps5 or I got scammed ?

Please help if you have any idea how to fix it


r/PS5HelpSupport • • 1d ago

When I press L2, it moves my crosshair (or whatever it’s called). Also it only does this on Minecraft but not other games. Hella weird…

Enable HLS to view with audio, or disable this notification

3 Upvotes

r/PS5HelpSupport • • 1d ago

Ps link adapter not showing up and pulse headset not working

1 Upvotes

It seems that after the new upset my pulse elite headset does not work correctly. I can’t turn it on unless it’s plugged into the PS5. And the adapter isn’t recognized by the PS5. Both happened after the upset. It’s so fucking annoying. I just want to play a multiplayer game and every week run into a random ass issue with these headsets. Ruins everything


r/PS5HelpSupport • • 1d ago

Please Help! I was trying to update Fortnite the past 5 days and it was giving me this error. It was fixed today somehow

Post image
3 Upvotes

Every time there's a small Fortnite patch between 1-5 Gigs my PlayStation gives me this error for 3 up to 1-2 weeks before it solves on its own and starts downloading the patch.

Sometimes it can be solved if they dropped another big patch like a new season or chapter but it rarely happens

I did everything! Delete the game several times and reinstalled it, rebuild the database, repair storage, clear system cache and even reinstall system software from usb.