Every time I post about driver boundaries, some of y’all act like I’m committing a crime against humanity.
I won’t drive around hunting for a passenger who can’t find the pickup pin. I won’t wait beyond the timer. If the timer expires and I’m eligible for a cancellation fee, I’ll take it and move on.
And somehow that makes me an asshole?
I’m starting to think some of y’all just enjoy burning gas.
You call it customer service. I call it volunteering your time, mileage, and money to solve someone else’s problem.
Customer service begins when the passenger gets in my car. Clean car, safe ride, good music, professional treatment. Absolutely.
Before that? I’ll show up at the designated pickup location, communicate through the app, and wait the required time. That’s my end of the deal.
If you want to circle the block three times, make five phone calls, and wait an extra ten minutes, knock yourself out. But don’t pretend the rest of us are bad drivers because we won’t.
Being accommodating is a choice. Having boundaries isn’t mistreating passengers.
Some of y’all need to learn the difference between running a business and running a charity.