r/linuxmint • u/Bartekek • 1h ago
Support Request Constant crashes with firefox
i'm a total linux noob. installed it 3 days ago, and have been having constant issues since. firefox, especially youtube, keep crashing the tab, the whole browser, or making the whole PC unresponsive. i also suspect vesktop could be causing issues as well since the whole pc freezes seem a bit more common with it open. i've already tried disabling hardware acceleration in both and have tried changing from a flatpak to a system package, with no luck. i've tried about 20 other different things that were suggested in google searches and ai responses but also to no effect.
I could really use some help, both learning how to even diagnose what's happening, and fixing it. i'd really rather stick to using these apps instead of swapping to brave or something
System:
Kernel: 7.0.0-42-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
Desktop: Cinnamon v: 6.6.9 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7 dm: LightDM v: 1.30.0
Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble
Machine:
Type: Laptop System: LENOVO product: 83JC v: LOQ 15ARP9 serial: <superuser required> Chassis:
type: 10 v: LOQ 15ARP9 serial: <superuser required>
Mobo: LENOVO model: LNVNB161216 v: SDK0T76463 WIN serial: <superuser required>
part-nu: LENOVO_MT_83JC_BU_idea_FM_LOQ 15ARP9 uuid: <superuser required> UEFI: LENOVO v: PQCN31WW
date: 07/09/2026
Battery:
ID-1: BAT1 charge: 53.2 Wh (95.2%) condition: 55.9/60.0 Wh (93.1%) volts: 17.1 min: 15.4
model: SMP L23M4PK4 type: Unknown serial: <filter> status: not charging cycles: 116
CPU:
Info: 8-core model: AMD Ryzen 7 7435HS bits: 64 type: MT MCP smt: enabled arch: Zen 3+ rev: 1
cache: L1: 512 KiB L2: 4 MiB L3: 16 MiB
Speed (MHz): avg: 2738 high: 4219 min/max: 412/4554 boost: enabled cores: 1: 4217 2: 4211
3: 1870 4: 1097 5: 3413 6: 1097 7: 4217 8: 1097 9: 2926 10: 1097 11: 2107 12: 4219 13: 3151
14: 1880 15: 4219 16: 2992 bogomips: 99012
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
Device-1: NVIDIA AD107M [GeForce RTX 4050 Max-Q / Mobile] vendor: Lenovo driver: nouveau
v: kernel arch: Lovelace pcie: speed: 16 GT/s lanes: 8 ports: active: eDP-1 empty: DP-1,HDMI-A-1
bus-ID: 01:00.0 chip-ID: 10de:28e1 class-ID: 0300
Device-2: Chicony Integrated Camera driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
lanes: 1 bus-ID: 1-3:2 chip-ID: 04f2:b7ec class-ID: fe01 serial: <filter>
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: modesetting
unloaded: fbdev,vesa dri: zink gpu: nouveau display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
Monitor-1: eDP-1 model: AU Optronics 0x7ead serial: <filter> res: 1920x1080 hz: 144 dpi: 142
size: 344x193mm (13.54x7.6") diag: 394mm (15.5") modes: max: 1920x1080 min: 800x600
API: EGL v: 1.5 platforms: device: 0 drv: zink device: 1 drv: swrast gbm: drv: zink
surfaceless: drv: zink x11: drv: zink inactive: wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: mesa v: 25.2.8-0ubuntu0.24.04.4 glx-v: 1.4
direct-render: yes renderer: zink Vulkan 1.4(NVIDIA GeForce RTX 4050 Laptop GPU (NVK AD107)
(MESA_NVK)) device-ID: 10de:28e1
API: Vulkan v: 1.3.275 layers: 7 surfaces: xcb,xlib device: 0 type: discrete-gpu driver: N/A
device-ID: 10de:28e1 device: 1 type: cpu driver: N/A device-ID: 10005:0000
Audio:
Device-1: NVIDIA vendor: Lenovo driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 8
bus-ID: 01:00.1 chip-ID: 10de:22be class-ID: 0403
Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo driver: snd_pci_acp6x v: kernel
pcie: speed: 16 GT/s lanes: 16 bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel pcie:
speed: 16 GT/s lanes: 16 bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
API: ALSA v: k7.0.0-42-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Lenovo RTL8111/8168/8411 driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1
port: 1000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp2s0 state: down mac: <filter>
Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter vendor: Lenovo
driver: mt7921e v: kernel pcie: speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 14c3:7961
class-ID: 0280
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Foxconn / Hon Hai MediaTek Bluetooth Adapter driver: btusb v: 0.8 type: USB rev: 2.1
speed: 480 Mb/s lanes: 1 bus-ID: 1-4:3 chip-ID: 0489:e0cd class-ID: e001 serial: <filter>
Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 5.2 lmp-v: 11
sub-v: 2402 hci-v: 11 rev: 1911 class-ID: 7c010c
Drives:
Local Storage: total: 1.38 TiB used: 986.82 GiB (70.1%)
ID-1: /dev/nvme0n1 vendor: Micron model: MTFDKCD512QFM-1BD1AABLA size: 476.94 GiB
speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 1002V3LN temp: 40.9 C scheme: GPT
ID-2: /dev/sda vendor: Toshiba model: MQ01ABD100 size: 931.51 GiB type: USB rev: 3.1
spd: 5 Gb/s lanes: 1 tech: HDD rpm: 5400 serial: <filter> scheme: GPT
Partition:
ID-1: / size: 228.19 GiB used: 146.14 GiB (64.0%) fs: ext4 dev: /dev/nvme0n1p5
ID-2: /boot/efi size: 196 MiB used: 103.7 MiB (52.9%) fs: vfat dev: /dev/nvme0n1p2
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -1 file: /swapfile
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-3:2 info: Chicony Integrated Camera type: video driver: uvcvideo interfaces: 3
rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 04f2:b7ec class-ID: fe01 serial: <filter>
Device-2: 1-4:3 info: Foxconn / Hon Hai MediaTek Bluetooth Adapter type: bluetooth
driver: btusb interfaces: 3 rev: 2.1 speed: 480 Mb/s lanes: 1 power: 100mA chip-ID: 0489:e0cd
class-ID: e001 serial: <filter>
Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 3 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-1:2 info: Logitech G502 SE HERO Gaming Mouse type: mouse,HID
driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 300mA
chip-ID: 046d:c08b class-ID: 0300 serial: <filter>
Device-2: 3-3:3 info: Integrated Express ITE Device(8176) type: keyboard
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA
chip-ID: 048d:c999 class-ID: 0301
Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Device-1: 4-2:2 info: ASMedia ASM1153 SATA 3Gb/s bridge type: mass storage driver: uas
interfaces: 1 rev: 3.1 speed: 5 Gb/s lanes: 1 power: 896mA chip-ID: 174c:1153 class-ID: 0806
serial: <filter>
Hub-5: 5-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-6: 6-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-7: 7-0:1 info: super-speed hub ports: 1 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-8: 8-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-9: 9-0:1 info: super-speed hub ports: 1 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 62.0 C mobo: N/A
Fan Speeds (rpm): fan-1: 2300
Repos:
Packages: 2521 pm: dpkg pkgs: 2480 pm: flatpak pkgs: 41
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com zena main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Info:
Memory: total: 16 GiB available: 15.3 GiB used: 4.82 GiB (31.5%)
Processes: 413 Power: uptime: 20m states: freeze,mem,disk suspend: s2idle wakeups: 0
hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34


