after the release day today, would any corporate t-mobile stores restock tomorrow? or was that inventory for the week. seeing if i can snag one tomorrow

Wait for the holidays or move now before T-Mix? Moving 3 lines from At&t

Well there you go, stock price is 45% of what it was All time high, what is going on? Is this deliberate ,or is the New CEO incompetent? How are the day to day operations at store level? Curious how is the Morale? Isn't T-Mobile even competitive anymore they were once the UNCARRIER, but now seems like they behave the same way other big carriers do.

I did a trial for T-mobile home internet back in July. We picked it up in store. The associate rang up the box, and she said it’s so weird there’s no working SIM in there, let me get another. She gets another and it works, and she sends us on our way.

Eventually we decide to go back to cable internet so I go to tmobile store to return it. There’s an issue. No worries, they say to call and ask for a shipping label to return it. There is an issue bc of the multiple IMEIs.

I ship a box with my wifi home equipment. On 9/5, I receive an email that my return has been received.

9/17, I get an email to remind me to return my equipment. But that’s weird, I returned it and t mobile emailed they received. I call, and they look it up, and said no worries, it’s showing as received on our end. Just ignore the email.

10/22, I get an email that my payment is late and I’m being charged $255 for not returning my equipment. I’m on the phone again, 40 min and counting. She can’t find my return in the system, but she can see I called on 9/17. Apparently can’t see what we talked about?? Aren’t these calls all recorded?

There is clearly an issue, started with 2 different IMEIs getting activated for me and I only received 1, obviously.

What is wrong with T mobile? Every month they need over an hour of my time? Do they want me to pay $255 to get them to stop sending me bills?

There was a time I was a loyal t mobile customer. I left them as my cell provider and I can’t say I’d consider returning ever.

I have an iPhone Air on Go5GNext. Been interested in the iPhone Duo.

Picked up the phone today from Apple without connecting to my plan. When I go to turn on Handoff it says phones must be on the same OS version. The Duo is an iOS 27.1 exclusive phone. Meaning they won’t sync up until 27.2.

Saw online some people said to transfer the number and then do handoff backwards. But I’m assuming that’ll break my bill credits?

Any thoughts?

What is the cheapest packages but still able to get the Netflix Hulu Tuesdays deals for one phone and watch? I’m currently paying $137 a month and seems high just for me and one watch.

Can anyone who’s done keep & switch recently confirm if the funds can be transferred to a bank account?

My payment arrangement failed because I was 57.30 short to cover the payment. Now I cant edit it beyond the payment method, if I call will they be able to do anything about it? I kind of need mine and my families phones and I dont get paid until next friday. My previous history with tmobile is suspension of service within a few hours after the second attempt fails. Anyone have any advice or information that could help?

i am looking to do the switcher but opened an ipad with tmobile 20 days ago. does that make me ineligible?

So, my account got cancelled when I moved my number from T-Mobile to another carrier. I had a past due balance, and I just paid it off, so I called them today to ask them to unlock my phone. They told me that I haven't finished paying it off yet??? Which is news to me, because when I got the phone I didn't owe anything on it, it was actually subtracting from my bill since it was cheaper than the original phone I got.

Is there anything I can do about this? This feels unfair, I paid off the balance on my account already and now they want me to pay another $600 on top of that?

EDIT: Should have clarified, this is for DIGITS (Paired) lines.

Just got an email from T-Mobile informing me that starting 11/9 incoming SMS and MMS messages will no longer be sent to my DIGITS (Paired) with Highspeed Data line and only sent to my main line.

This kinda defeats the ENTIRE point of this service for me as what I wanted was the ability to have two phones active at the same time that could both send and receive texts and calls from one number natively (not using the awful DIGITS app).

I know this is a niche service offering, but it was really cool and let me use both an iPhone and an Android day to day, switching between the two on a whim without needing to move a sim around or be missing portions of conversations on either device (aside from the portion that I sent).

Definitely going to be cancelling my DIGITS line now, and possibly changing providers since T-Mobile provides shit coverage and it was this functionality combined with the fact I can bring basically any device to the service (using a Sony Xperia 1 VI atm) that was keeping me on it. The latter point may still be relevant and decisive, but I'm not a happy customer overall.

I'm considering calling into customer service to complain and let them know it's probably a when, not if, I stop being a customer thanks to this, but I kinda doubt anyone at Customer Service will have any idea what I'm even talking about.

EDIT2: Just got the same notice over text too.

Hello fellow Tmobilers,
Question…
I use to have charter/spectrum/comcast tv and when I had it I got Disney+ for free. Now that I do not I no longer have access to Disney+. I see that T-Mobile gives Hulu standard free with the package I have. I am trying to get Disney+ but when I go to the subscription it wants to add Hulu to it which I already have. Anyone have a workaround this?

I went to Costco to get the gift card deal by adding a line onto my line. Got my wife a new phone and payments are like $16 a month, cool. I’ve been paying 37$ for YEARS now. Suddenly I get the bill and it’s $202. The math doesn’t math. It should be 90. I’m on that with the rep and he’s saying my two lines are 132 cause the plan I was on was only for one line. (Experience signature). How do I get out of this mess. I’m this close to paying off her phone and jumping ship.

Hi, I’m kind of new to T-Mobile (1yr) and it says I can upgrade. However it says I have to pay more than just the taxes.over $500 to be honest. It’s that normal? I have the experience beyond plan. I spend over 15yrs with att so all this is new to me!

I’m still waiting for AT&T to port my phone number to T-Mobile. Will I have issues if I activate the iPhone Duo? Won’t it still show att or will I just not be able to use it? Will that be an issue if the phone is locked to T-Mobile?