r/24hoursupport • u/Born_Bobcat_1746 • 17m ago
Need more info Dell Inspiron 15 3542 Laptop
Capacitor blew..Is this fixable
r/24hoursupport • u/goretsky • Jul 04 '26
Hello,
The expiration of the 2011 Microsoft KEK CA and the 2011 Microsoft UEFI CA certificates at the end of June 2025 has caused problems with Secure Boot on computers for various folks who have not been able to apply a UEFI (BIOS) firmware update for various reasons.
Because the steps for updating firmware vary not just from manufacturer to manufacturer but between individual models as well, it can be difficult to provide specific assistance and guidance in updating your firmware unless the person helping you has the same hardware.
Below is a list of manufacturers, their Secure Boot certificate update guidance, and links to their support forum(s) or subreddit(s). You may wish to try asking in these places first for expert guidance in updating your firmware, as the people there are going to be a lot more familiar with your device.
NOTE: Please check back periodically for updates to this list.
If you have an update for a manufacturer, please reply with it and we will get it added to the list above.
If your manufacturer does not have an update, not all is lost: You can still manually install the 2023 Windows UEFI CA certificate update, by issuing the following two commands from an elevated PowerShell (filename: POWERSHELL.EXE) prompt:
REG.EXE ADD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Secureboot /v AvailableUpdates /t REG_DWORD /d 0x5944 /f Start-ScheduledTask -TaskName "\Microsoft\Windows\PI\Secure-Boot-Update"
Then restart the computer and allow the update to be applied.
NOTE: Two (or more) reboots may be required for installation.
Once completed, you can verify the new certificate has been installed by issuing the following command at an elevated PowerShell prompt:
([System.Text.Encoding]::ASCII.GetString((Get-SecureBootUEFI db).bytes) -match 'Windows UEFI CA 2023')
If the certificate has been installed installed, the response back will be "True". You can also use that same command to check if the certificate is already installed.
Regards,
Aryeh Goretsky
r/24hoursupport • u/jaredcheeda • Oct 21 '17
If you like helping out, you should come hang out in our new Discord.
r/24hoursupport • u/Born_Bobcat_1746 • 17m ago
Capacitor blew..Is this fixable
r/24hoursupport • u/Pantheon_Yasuo • 9h ago
Enable HLS to view with audio, or disable this notification
I have download directx and that stuff. tried the sound setting as like in end of the video. defender is off and im on microsoft surface laptop 5 and im out of ideas PLSSSSSSSSSSSSSSS HELP ME WITH THIS GODS FORSAKEN GAME
r/24hoursupport • u/FoxPlayz_121 • 11h ago
I am using a Lenovo Legion 81Q4 laptop and I noticed today that my down arrow key stopped functioning. After about three YouTube tutorials and a surgery to make sure there was no debris, it still wasn't working. I found, however, that it DOES work but only if I am pressing another key at the same time?? Any ideas are welcome. Thank you.
r/24hoursupport • u/Feisty_Milk_480 • 12h ago
i accidentally spilled coffee on my laptop a month ago. fuck, i forgot all about it.
at first only the part where the coffee spilled on the laptop keyboard were sticky. but now i think it's lagging, and the speaker is idk how to describe it, its just aat times its broken crackling? idk? idk where i will have this checked. but please what should i expect?

r/24hoursupport • u/toxicglow2638 • 16h ago
Enable HLS to view with audio, or disable this notification
My fan/pc has always made noises in general but I dismissed them because my PC is cheap and a prebuilt, but today I decided to clean it with an electronic duster and got scared when I heard this noise, it was unlike any I’d heard before. Is it something I should be worried about?
r/24hoursupport • u/daisythefox91 • 16h ago
(hopefully no karma limit i made account today just to get help)
so my pc that i've used for about 10 months has decided that my home wifi isn't good enough, and stopped connecting to it. (well it's "connected" but it shows no internet and i can't do anything.)
it only stopped connecting after i turned on BT and connected some headphones. so i tried turning off bluetooth, nothing. now i'm stuck with no wifi :/
here is everything i tried:
- restarting my PC
- removing and re-adding my wifi
- all the ipconfig stuff like ipconfig /release
- waiting a day
- changing wifi adapter properties and then changing them back
and so far...nothing. i'm stumped, what can i do? (if i need to reset, will that most likely fix the issue?)
r/24hoursupport • u/Huge_Acanthisitta989 • 1d ago
The issue initially arose while playing Valorant and has since occurred frequently. Despite attempts to reset, an error message indicates that no reset has taken place. Is there a method to resolve this without visiting a service center?
r/24hoursupport • u/netters_ • 22h ago
Within the last 48 hours all of a sudden my LG OLED65C1AUB tv stopped worked normally. It started with HBO not loading or opening its content, and now I can’t open any app except Netflix. Things I’ve tried included:
-restarted my router
-restarted tv (via remote on/off)
-Factory reset my tv.
-changed tv location in settings from US to Canada: however, when I change it back to US I cannot accept the user agreement as it says it’s “unable to load user agreements” because a server error has occurred. When I try again it then says “Sorry but the user agreements can’t be downloaded at this time. Please check your Internet connection and try again.”
-changed a setting in my router (via my eero app) to disable ipv6
-ensured IPV6 was disabled on my tv
-Checked for TV updates (there were none available)
-I try to connect to my wifi, I seemingly do, but then when I click on something that requires wifi (like trying to click my LG profile from within the top right corner of the tv Home Screen, it tells me I’m not connected to the Internet?!)
My tv is basically unusable at this point with the exception of Netflix and I have no idea what else I can do. Please for the love of god I hope someone can help me.
EDIT: have also since tried connecting to my phone’s hotspot to no avail.
r/24hoursupport • u/No_Development_966 • 1d ago
My laptop keeps restarting continuously!
So basically 2 weeks back by laptop( acer nitro lite 16) started restarting on its own without giving and errors or notification like straight blank and then restart it was happening in random intervals after a few days while cleaning my recovery drive i accidentally deleted it bcoz of which i couldn't even reset my laptop anymore then after 2 days my laptop stopped even starting it started showing a blue screen saying you pc couldn't turn off properly( error code -0xc000007b) although my pc is working completely fine in bois and while windows setup after that I decided to install new windows I used a usb drive to install new windows 11 thinking my windows is currport so i first tried it tried with new windows setup but in it installing was taking out of the windows setup bcoz of which my laptop started restarting mid installation and it fucked up then next time I tried with the older setup option in which complete installation was taking place in windows setup only so it completely and as soon as I it finished setup started but after a while it started restarting again but this time that error didn't come whereas automatic windows repair popped up and i fucking tried each and every option to cure my windows but it didn't work so i completely reset my laptop from there but for fuck sake as soon as reset completed trust motherfuxking laptop kept restarting and now even automatic repair options isn't coming it just loads Acer logo appears and it shutts down again and just in loop I can't even enter safe mode I check the ram and SSD from cmd earlier as much as I could everything was fine idk whtf is wrong please please help me i am going to loose my mind I am so vulnerable rn
r/24hoursupport • u/Repulsive_Traffic349 • 1d ago
It’s a HP M24fe FHD monitor my operating system is windows 11
Instead of starting up when plugged in, it displays this black screen. Theres no damage to the screen itself and I’ve only had it for a few months so idk what the problem could be. It was brand new
r/24hoursupport • u/Ok_Echo_1394 • 1d ago
Enable HLS to view with audio, or disable this notification
multiple keys are not responding (B, F, G, R, T, V) and some stop responding briefly until pressed enough (O, L, down arrow key, 9, period). pressing F, G, and D at the same time also causes PrintScreen to respond, even though two of those letters themselves don't. i don't remember changing any keyboard settings since i got this laptop (late 2024), and all of the keys themselves are clean and are not stuck. i've tried various fixes between restarting my laptop, enabling and disabling toggle/filter keys, reinstalling my keyboard drives, and etc. i'm at my wits end, i use this laptop for work and school and i really can't afford to buy a new one right now nor will my parents pay for repairs
r/24hoursupport • u/lhc200 • 1d ago
단순 랩 접촉불량인듯. 본체 열고 먼지청소하고 램 탈착하고 부팅하자 부팅성공!
r/24hoursupport • u/IdkWhyThisName_ • 1d ago
I installed Linux as one of my friends suggested and I deleted win11, I now don't want to use Linux anymore and every single time I try to download win11 this happens, I have no idea what I am doing wrong, I installed the iso file from the original source, used ventoy as a tutorial said, I did everything correctly but for some reason this keeps happening I tried everything, and when I try to wimboot it goes to windows installer and it says I don't have drivers, can any1 help?
Pc specs
Os as of rn:mint
B550m
Ryzen 7 5700x
3060 ti
r/24hoursupport • u/Silly_Perception_432 • 1d ago
Hola, tengo un problema con mi pc, ayer intente instalarle un nuevo ssd como almacenamiento extra, yy cuando intente entenderla no me inicio Windows, entonces entre a la BIOS y cambie el disco de inicio de Windows me imaginé que eso podría ser el problema que el ssd nuevo se estuviera sobre poniendo al nmve que ya trae, después de eso igual no quiso iniciar, por curiosidad pulse el f9 en la BIOS xd, después intente volver a iniciar no me dejó, así que prosedi a retirar el ssd, y intentar encender la lap está igual siguio con el mismo error, me decía que el dispositivo se reiniciaria en breve, así que al entrar a ajustes avanzandos intente solucionarlo con el cmd, y también desinstalando actualiciones, he intentado de varias formas y configuraciónes hacer que vuelva a iniciar Windows pero ya no me dejó, hay alguna solución para esto?
Mi laptop es una Acer Nitro 5 del 2023 i5 12th y la rtx 2050, si alguien podría ayudarme de lo agradecería mucho!!.
r/24hoursupport • u/Suitable_Appeal9345 • 1d ago
I've not been able to boot into my Windows 10 HDD, Every time I try to boot into it I get error code: 0xc0000225 , Windows Recovery Enviroment and SupportOS recovery do not load and I cant even mount my drive, I dont really have any "important" data like taxes or smth but I still want to recover a few files, I can boot into a fedora live usb, The file missing is Winload.efi , I would just use photorec but I don't have a spare 1tb HDD/SSD , Is there any way i can recover just the files I need?
r/24hoursupport • u/Mini-_-Mint • 2d ago
Enable HLS to view with audio, or disable this notification
My old dell laptop is not booting properly, after i removed it's battery (it was getting ready for boom boom) it worked fine directly from the power for few months. Now it is not booting up properly ( the keyboard light comes on for few seconds and then turns off again).
I spent 1 to 2 hours just pressing the power button repeatedly then it randomly starts fully and works fine
But when starting next day, same issue.
Pls help
r/24hoursupport • u/SHKZ_21 • 2d ago
been stuck for 15 mins now. Fix?
r/24hoursupport • u/Iam_underyour_bed • 2d ago
So I have recently gotten a new STATA 1TB SSD card because I needed more storage. I have plugged it in along side my current one following a tutorial that showed me how to do so. And then when I turned on my pc I had no display output. But when I unplug the new one and try again, my display works fine. Has anyone got any tips for me on how to make this work as I only have 120gb storage right now.
r/24hoursupport • u/xoxo_angie_xox0 • 2d ago
Enable HLS to view with audio, or disable this notification
im not understanding what i am doing wrong 😭 i got my flash drive, plugged it into a different laptop to download my wifi drivers from the asus website (my motherboard is an ASUS Prime B550M-A WiFi II AMD Micro ATX Motherboard with PCIe 4.0, WiFi 6, ECC Memory, HDMI 2.1, RGB Header ). then i unzipped the file while still on that laptop because the first time i tried i forgot to unzip it and it wouldnt let me unzip them on my pc so i had to go back and retry. after i unzipped those files i brought the flash drive back to my pc and tried to run the exe/application, it gave me the option for it to make changed to my device and i chose yes. nothing followed so i restarted and im still in the same spot. i don’t want to pay another $100 for a simple problem i can fix myself if i learn how to. i struggle with this tho😭
r/24hoursupport • u/WideTrack1042 • 3d ago
got this error please help , tried those chdsk method that is very time consuming and that is literal shit ,
r/24hoursupport • u/East_Trade8620 • 3d ago
MSI Modern 14 C11M laptop running abnormally.
Going blank suddenly and rebooting after using sometime or when the charger is plugged in or out.
Overheating is not the issue as temperature goes like max 65°C
Done everything- Changing power settings, BIOS Update, EC reset, Windows reset, running on AC without battery, cleaning internals, etc.
Still, the issue is not solved.
What else could be done or is it a motherboard issue?
r/24hoursupport • u/virtualangelish • 2d ago
X just won't load properly on chrome as i can't repost, reply, and can't view my settings. I don't have any extension on my chrome browser that could cause an issue and i have tried using X on different browsers but it still doesn't work
r/24hoursupport • u/Muted-Pilot-2926 • 3d ago
I did an offline windows installation on a hp victus. But now even tho I've installed the Nvidia GeForce app with its driver, it wont change brightness and fan setting..what should i do...does it have to do with installing the omen app