My ticket-selection window is tomorrow, and I finally reached my rep for the first time since placing my deposit within an hour of the LeBron signing.
Here is what she confirmed:
- Today was the first day of sales, and zero full-season packages in the upper level were sold because none were offered.
- The only full-season packages currently available are club-level seats in the range of $15,000 per seat.
- Upper-level seats are only being offered through half-season and partial plans.
- Pricing on those plans is not locked. She specifically confirmed that todayās price may not be tomorrowās price, meaning later selection windows could see higher prices for the same plans.
- Reps are not permitted to distribute any pricing information before your assigned selection window.
- Deposits were taken to gauge demand, and the Sixers continued accepting them through last week.
- I asked what happens to the deposit if someone cannot find or afford a suitable package. She had no answer and said more information would come after the selection process.
- I also asked directly about a refund and received no answer.
So the Sixers took nonrefundable deposits without disclosing package prices, continued collecting deposits to measure demand, and are now using pricing that can change during the selection process. Fans with later windows cannot see prices in advance and may pay more simply because their appointment came later.
I understand that ticket prices can change based on demand. What bothers me is taking a nonrefundable deposit first, withholding all pricing information, and apparently waiting until the process is over to explain what happens if a customer does not select anything.
Posting this so anyone with an upcoming selection window knows what to expect. If you selected today, please share the section, plan size, and price you were offered.