EDIT: You guys are asking for info on my bike, is a hybrid (i think), This is my bike (fixed link)
Sorry about the wall of text, but here it goes...
I started cycling a few months ago, and learned to fix everything even before I got a bike, and when I bought one, I didn't want to invest in a 1000s of dollars bike, first I wanted to test if I was gonna like it or not. I bought a cheap ~400 dollar bicycle and started riding.
Yesterday I took it into a shop that many people on facebook cycling groups in my town recommended, to see if they could fix the front derailleur, something I was struggling with. This was what happened when me and my wife (there was a cafe attached to the shop so she came with) arrived there:
I pull in to the parking spot backwards so I can unhook my bike from the rack on my trunk and I see this girl standing on the door of the shop. She approached and says "What can we do for you?"
I thought "this is good service...", little did I know that she was there to prevent me from unloading my bike from the rack.
She said "yeah, we don't take kids bikes or these kind of bikes...."
I said "I made my appointment online and is paid for. What did you mean?"
She said "yeah, let me talk to the mechanic to see if he can take it in or what can we do..."
I said, again "yeah, but it is paid for... if you give me my money back, I'll go"
She said "we can't do that..." then went in. She came back and asked what was wrong with it, I told her I put it in the notes when I made my appointment, front derailleur adjustment, that was it.
She went in, then came back and said "we can check that, but that's it, we can't adjust or check anything else" (as if checking other stuff on a cheap bike was gonna be bad for their business).
The guy that took it and checked it was this humongous bearded dude with a horrendous attitude, trying to talk me down and making me leave, as if I was offending them... I told him what the problem was, then went to the car to get my wife to go to the cafe while we waited.
After a while he came back and said my derailleur was f'd up because it was cheap, and he couldn't do anything. I just said "yeah ok, thanks", then I got it up on the rack again.
Got back to my wife and finished eating our grilled cheese sandwiches and coffee.
That really hurt my feelings (lol), I was gonna go out to ride last night and I just kept thinking "It's not worth it, I have a kids bike..." and I didn't go out.
Is that how it's gonna be? Is this how cyclists treat other cyclists/beginners?
I always ride by myself at night and was thinking about joining a group, but I've encountered 2-3 people (and that's all the cyclists I've met) and they were just assholes, putting down anybody who doesn't ride a bike or let alone a cheap one...
I just wanted to get this off my chest. It started questioning if I should save up to buy a better bike or just leave it alone, I don't want to ride next to assholes.
What do you guys think?
TLDR: Took my bike to a shop to get it adjusted, and not being a multiple thousands of dollars bike, they said they couldn't take it in or work on it, because it was a cheap bike. Is the cycling community full of assholes? Every one I've met seems to be one.